Sam was very helpful on the phone. Sorted out a repair very swiftly and arranged for another issue to be investigated. Friendly and polite. Just be aware can hear all other conversations in the ba... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very friendly service all problems noted correctly on the phone. Inside Tradesmen polite and explain processes well Unfortunately, outside tradesperson did the wrong thing job and although noted to... Vis mer
Selskapet har svart
I just spoke with a really lovely lady who went above and beyond to help me in my state of distress. I have a leak in my bathroom and she has raised the job as an emergency and really dealt with the c... Vis mer
Selskapet har svart
Mark in Customer Services was excellent. He was friendly, professional and really took the time to listen and understand the issue. He gave me clear, helpful advice and made sure I knew what to do nex... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Kontaktopplysninger
Storbritannia
- www.guinnesspartnership.com
4,7
Enestående
8k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As this is the 4th time I've called and…
As this is the 4th time I've called and 3 workmen attended the problem is still there. But the lady I spoke to today has now gone 1 further than other operators and escalated the problem to higher people. She went above and beyond for me today. Maybe give the workmen horses not vans as they should be called the guiness cowboys.
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Ann-Marie, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Dianne was lovely and very helpful
Dianne was lovely and very helpful
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Sarah, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Nomana is an absolute star
Nomana is an absolute star! Very respectful and so helpful! More staff like her are needed!
Bree
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Bree, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
I have a daughter with crohns and a…
I have a daughter with crohns and a hifh-output stoma. Our ine toilet is blocked despite plunging and all other options. The lady who responded to my emergency call was so lovely and so helpful. I just hope they can do an emergency repair for us. Thank you to the lovely call handler xxx
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Margaret, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Great help quick response
Great help quick response
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Customer service, repairs report
The lady I spoke to was very polite and helpful. Just amazing experience. She sent the video link through and let me show her what the issues were.
She let me explain and also she explained in great detail what will happen next, asked me what time I am available and suited the appointments around my availability. Very kind.
3 issues I have were booked to be solved quickly and efficiently and she put my mind at ease. Thank you.
And sorry that I forgot her name but she is amazing at her job.
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Helena, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Spoke to someone quite quickly damp and mould
Spoke to someone quite quickly, appointment made quite soon,happy
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
The person who i have spoken she was…
The person who i have spoken she was very polite patient and helpful😊
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Adul, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
The customer service advisor dealing…
The customer service advisor dealing with my enquiry was friendly and kind, clear to understand and very efficient in her job. A very quick response dealing with my enquiry. Thank you.
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Lisa, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
I contacted guiness housing about…
I contacted guiness housing about toilet and sink blockage,
I didn't get name of company Guiness sent out,
The guy that come out was called Jay, not only did he do a great job,
He was friendly and proper jokester 🤣🤣, me being gullible believed half of what he said 🤣🤣
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Charlotte, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Nicole.
Quick answer
Quick answer. Amanda was Helpful & friendly on the call
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Jordanna, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Very attentive and efficient service
Very attentive and efficient service. Thank you
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Julie, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Excellent customer care
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Joscky, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
She was very helpful and very polite as…
She was very helpful and very polite as wad hsppy to help me
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Ruth, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Very helpful couldn’t help enough…
Very helpful couldn’t help enough repairs booked
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Melissa, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Great customer service
Great customer service, thank you
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Christopher, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Amanda was lovely in regards to my…
Amanda was lovely in regards to my concerns. I haven't felt that sense of reassurance and actual support for a while now and I appreciate that.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Sy, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Very polite & friendly made me feel…
Very polite & friendly made me feel comfortable in talking to him very helpful an he got my repairs booked in very quick thankyou so much appreciate all ur help
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Laura, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Customer service took my report seriously, gave reassurance
The customer service officer listened well, took my report seriously and reassured me someone will be out to help.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Customer, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Svar fra The Guinness Partnership
Hi Mosammat, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
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