The Guinness Partnership Anmeldelser 

The person I spoke to on the phone was understanding and seemed genuinely keen to help with my issue.
Unfortunately I am still getting contacted about the same thing and have had to contact again to try and solve this issue.

I have experienced anti social behaviour at Beechcroft Salisbury Terrace Teignmouth ,I have reported a neighbour taking drugs ,banging doors,firm alarms going off from the neighbours flat , terrible experience ,I have known put my notice in , Guinness Partnership will hopefully evict the tenant causing all the mayhem on the Scheme and his associates visiting the scheme causing anti social behaviour

The company are employing really good staff and I dealt with Sam and she was extremely helpful and happy, she also showed a lot of patients. She is without doubt a real credit to the company

Thankyou to Megan for her help today, excellent customer service support from her,

Gill was the Customer Service Representative, who listened and was able to respond promptly with my concerns. She was able to resolve a situation that had been going on for months. I am so happy that there are staff that actively listen and are able to manage complaints in a professional way. Thank you Gill for your professionalism and contacting the contractor for a resolution planned for this afternoon.

The member of staff was absolutely first class to day by putting my mind at rest. Sorting out my query. Once again big thanks to Abraham 10/10.well done. 👍💯

I spoke with Shaz, regarding repairs who was polite professional and friendly. Shaz was very patient and expressed empathy towards my situation and that made me feel welcome and at ease. Appointments were agreed and my experience was super satisfactory.

I would like to thank Declan and the Guinness Partnership team for their help and support. The service I received was professional, helpful and respectful. Declan was very helpful throughout and kept me informed. I really appreciate the time and effort they put into helping me.
Thank you for the excellent service.

Mark in Customer Services was excellent. He was friendly, professional and really took the time to listen and understand the issue. He gave me clear, helpful advice and made sure I knew what to do next. I really appreciated his help and the way he handled everything. Great customer service, thank you, Mark ⭐️⭐️⭐️⭐️⭐️ from me !

Thanks to Ben I found my experience booking repairs easy. He listened, and got my repairs booked in as a priority. Good customer service.

Very friendly and appointments made while I was on the phone

Raised a repire request on the app, phoned within 12 hours to ask for a video call to show the issue and have the repair all booked.
Helpful, polite, great service

Excellent service not happy with
Repair 🧑‍🔧 team but agent excellent

The lady I spoke to was very helpful and she made me feel so much safer.

Curtis as been very helpfull more than any one else as ever been with guinness especialy people like dave chappan who is useless so i would only give curtis 3 stars only

Love the video chat to show what's wrong and the quick service

Prompt response and very helpful

Helpful for me as I can’t do tenical things on phone very good

Clare was great and easy to talk to you felt you was been listened to and that goes on a long way