Golden Sands Holiday Park, Rhyl Anmeldelser 

150
•
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Myself and my husband stayed at golden sands the 11th to the 16th October 2026, must admit the park took some finding because sat nav kept takeing us on to the estate. We stopes in the silver superior... Vis mer

Vurdert til 1 av 5 stjerner

Management are poor Accounts are non existent Sales lads are great but are let down by the people and process above! been waiting for a deposit refund for over 2 weeks and had to take a... Vis mer

Vurdert til 2 av 5 stjerner

Caravan site was disappointing, pool was tiny , had to put our belongings on a bench, no lockers etc, could only swim for 45 mins, staff didn't seem polite, entertainment ended at 10.30-10.45, park wa... Vis mer

Vurdert til 1 av 5 stjerner

Staying in a lovely privately owned caravan on golden sands park in town rhyl. It is a corner plot advertised as not overlooked with views, which it is but and a big but the park itself continually pa... Vis mer

Informasjon om virksomheten

  1. Ferieutleiebolig

Opplysningene stammer fra ulike eksterne kilder

Our award-winning holiday park is located right on the beach in Kinmel Bay, Nr Rhyl, North Wales. Our superb facilities and helpful staff ensure our guests experience fun-filled family holidays. We also have an extensive range of caravans for sale.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

150 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,1

Alle anmeldelser

(150)

3 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

What a lovely hoilday we had everyone…

What a lovely hoilday we had everyone was so helpful only thing I did not like was our carvan we have had better

14. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks for taking the time to leave a review Mr Hughes and for your kind words. Sorry to hear that your caravan wasn't up to scratch this time, we will look into it.

Vurdert til 4 av 5 stjerner

Could put none slip flooring in the…

Could put none slip flooring in the disabled caravans cause very slippery when wet because my disabled partner slipped when it was wet.

10. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Hi Sally, we are extremely sorry to hear this and will investigate as a matter of urgency. Did you inform the team at the Park when this happened?

Vurdert til 5 av 5 stjerner

Our holiday 2019 (and every other year so far...)

The Holiday Park us central on the North Wales coast, from there it is easy to travel out. Public transport is ideal for this. Golden Sands is fairly small, I suppose, in comparison to a lot of holiday parks, but it has everything that you need: swimming pool, entertainment, both day and night, the fish & chip shop is excellent value for money, and probably the best chips in the area. The caravan was clean, the park itself is kept fastidiously clean, the staff are friendly and amenable, you really do feel as though you are 'family' and valued.

10. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks for the review, we are glad you feel that way :-)

Vurdert til 2 av 5 stjerner

Chalets and location was perfect were…

Chalets and location was perfect were it was especially walks to the beach with kids, however had a few problems with attitude of security when discussing rules about certain food trays wasn't allowed in bar even though it was an on site chippy spoilt atmosphere of holiday and felt very unwelcome, left for home early

10. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

We are sorry you felt this way and chose to leave early. Due to hygiene reasons, we do have certain rules in place which need to be followed but we hope our staff enforce these rules in the kindest, friendliest manner. If this was not the case, we sincerely apologise and will look into it further. Did you notify our Management or Reception team of your issues whilst at the Park so that they could address it for you?

Vurdert til 2 av 5 stjerner

When my grandkids when swimming the…

When my grandkids when swimming the woman with the red hair sorry but don’t no her name said you can’t come in because we are full there was 8 people in my son-in-law was with them I have reported it but not got no reply on what the girl said the person I told in ur office at the desk said she was dealing with it and I found out that my nephew went in with he’s kids and she said same to him she shouldn’t be working there because my grandchildren love swimming that’s what it’s all about going on holiday is to enjoy it but she spoiled it for my grandchildren they never what to go there again I have been to golden sands for years I went with my children and my youngest is 32 now but I am afraid I won’t be coming there again plus there is nothing to do for children as well if all the staff are like her then that is it sorry

9. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

We are sorry to hear this Colleen and will look into this matter further. Thanks for leaving a review. We have to disagree with your comment about there being nothing to do for children, as we do offer a broad range of entertainment and activities for all ages and this is something we are rated very highly for. However, we do not disregard your view and we are sorry if you felt this way.

Vurdert til 4 av 5 stjerner

July 27th

We recently stayed at golden sand, the park was good, the pool was a bit small considering the size of the park, and having to wait an hour before we could get in and then only getting an hour in the pool it’s self was a shame, but kids loved it.

9. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks for the review Carla. We are pleased the kids loved it and are sorry for the wait times at the pool. Unfortunately, it does get busy during peak times and we do have to adhere to health & safety rules. We hope you had a good holiday regardless and hope to see you back again in the future.

Vurdert til 3 av 5 stjerner

The adapted caravan

The adapted caravan was very well laid out, although the plates were in a high cupboard for a wheelchair user, the overall layout was very good, the external access was very good and the bedrooms were very good, sadly the wet room was a disaster with it flooding into the kitchen in just over a minute. Despite raising it at reception on several occasions they were unable to fix it, which sadly spoilt the break. We were offered a discount off our next stay but have lost faith in the site.

9. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Hi Norman, we apologise once again for the issues you experienced. We always endeavour to resolve issues where we can. We are sorry to hear that you have lost faith, but if you do change your mind in the future we will honour the discount and do all we can to ensure a much better experience.

Vurdert til 5 av 5 stjerner

It was the best holiday park I have…

It was the best holiday park I have ever stayed at I would recommend golden sands to any one who wants an holiday Paul Colwell

9. august 2019
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Svar fra Golden Sands Holiday Park, Rhyl

Thank you Paul for a great review. Music to our ears :-)

Vurdert til 5 av 5 stjerner

Great place to stay made very welcome…

Great place to stay made very welcome plenty for the kids to do snd plenty around market shops not far from Rhyl town and the beach is just a short stroll away very enjoyable stay!

9. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks for the great review Derek. Glad you enjoyed it and hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Friendly staff no stresses when there

Friendly staff no stresses when there. Always have 3 Van's and request them next to one another and they always manage to do so. Right next to bech entrance too.

9. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks Emily :-)

Vurdert til 1 av 5 stjerner

Lad værre med at tage til Golden Sands…

Lad værre med at tage til Golden Sands de er kun ude på at stjæle dine penge.

7. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Hi Claus, we are sorry you feel this way. Could you please drop us an email at customerservices@goldensandsrhyl.co.uk to explain why this is the case and so that we can rectify the situation? Many thanks.

Vurdert til 5 av 5 stjerner

Clean caravans all good standard

Clean caravans all good standard. Plenty of entertainment. Right by the beach.
Absolutely love it!!!!!

27. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks Julie, so pleased you loved it!

Vurdert til 5 av 5 stjerner

have been coming on family holidays 3…

have been coming on family holidays 3 or sometimes 4 times a year for 20 years always nice clean fasilities plenty to do and the staff are always warm and friendly,love the on site chippy amd vanessas chicken nuggarts are legendary!!see you saturday!xxx

18. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

What a lovely review, thank you :-) See you soon!

Vurdert til 1 av 5 stjerner

CRAP!!!!!

When my holiday was booked I requested to be close to main building as I am not very good on my feet and I think i was in the furthest away. caravan was very basic and not very clean, I paid for bed linen and didn't get all that was paid for.On the last day gas was turned off so we had to wash in cold water and also do all the pots in cold water. Entertainment was very poor.
Camp shop was always closed so had to go off camp if needed anything. Would I go again? NOT IN A MILLION YEARS!!!

6. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Hi Julie, we are extremely sorry to hear this. Did you raise your issues with the team at the Park whilst you were staying with us?

Vurdert til 5 av 5 stjerner

great for families

2nd time we have been great location and brilliant for kids being so close to the beach

4. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks Helen :-)

Vurdert til 4 av 5 stjerner

excellent site

We enjoyed 4 nights at Golden Sands and had a smashing time and I'd go back again. Friendly staff, excellent entertainment, good pool and kids area, easy access to sandy beach,most things you could need within walking distance BUT small criticisms. Difficult to access or depart site at busy times, road only wide enough for one vehicle, whilst pedestrians also use this road. Give way sign in operation but not always adhered to.

2. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks for your review Mary, we really appreciate.

Vurdert til 5 av 5 stjerner

Great holiday

Great holiday, fabulous caravan, staff all so helpful and friendly, great beach. Definitely will return.

2. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Golden Sands Holiday Park, Rhyl

Thanks Claire, much appreciated :-)

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