GMB Union Anmeldelser 

My Branch and those within it have been marvellous and truly amazing. Having gone through years of bulling, harassment and victimisation the team (Jason and Mark particularly) have shown so much care, knowledge and support!! Exceptionally knowledgeable and feisty i feel they could take on the world. The Southern region team (Lib and others), and the legal team, have also been with, and behind me the whole way!! If you’re not a member, you really ought to be. i cannot thank them enough for everything.

They make it unnecessarily difficult to cancel and/or update your workplace.
You can buy a membership online, yet you can only cancel in writing. This is not the policy of a members first organisation.
This is arguably illegal as the DMCC act requires companies to allow consumers to cancel as easily as they signed up.

I would not recommend joining, it is no wonder why membership is falling and why unions no longer have the power they once did.

I joined and needed a union rep to sit in on a meeting to act as a witness, they refused to do this as they believed the issue was before I joined despite the information I put forward being after I joined, admittedly only a few days after, but after none the less. Paul Block from the london regional office stated on the phone that they basically decide if to help someone or not by stating they may refuse for up to 3 months, but there is no hard fast rule on it. A union fighting policy and procedures yet do not have their own. I asked for a refund for the months fee and to cancel my membership, they cancelled the membership but have refused to refund.

There is also potential underhand tactics being used to assist one person in a dispute and not another, and also conflicts with their workplace reps being in personal relationships that could impact on workplace disputes. Glad I could get out of this underhand organisation, I would avoid, there are other unions out there, this one is just a wishing well to throw money into.

WHAT A LET DOWN!!
I been bullied at work and target. I contacted GMB midlands branch “ IAN EDWARDS” was useless and no help at all. I called numerous times with no replies or support I put questions forward regarding my issues at work and had the most disappointing replies ever!
I challenged my wage deduction and Ian tried to challenge my knowledge which I had legal advice confirm at a later date was correct ! He did not turn up to my first meeting after I left multiple voicemails causing me to not attend, when attending my second meeting he made one point and stayed quiet at one point went silent when asked if his still in the call and claimed his headphones dropped out “convenient” and I have serious allegations against my company he remained mute and had no input.
I even followed to thank him for attending but to date got no reply or feedback.
COMPLETELY USELESS! AVOID AT ALL COSTS! It’s obvious they favour the employer as they are probably paying there wages!
This rubbish EXCUSE of a union needs to be investigated!! Reading all the comments shows I am not the only one!!

Hi think twice before you want to become a member I can tell you my own experience it's waist of money. I been the member of GMB for long time when I needed for help to represent my issue they picked up so many things to avoid which i can't believe so it's not fair.

Waste of money, my rep was ignoring my calls for 3 days, didn’t explain the process of the investigation, she was insisting that everything will be alright, turns out she was talking with my managers behind my back. I’m pretty sure I would’ve done better myself, first month and the last

Been a member for years. When I needed some advice it took ages to get them to respond. When I finally talked to a rep, he directed me to a government website. Couldn't get me off the phone fast enough. I have ended up representing myself.

Don't bother with this union if you are Driving for Uber, No pay rises at all after being with them for 6 months , ask yourself this : Since when has a union been in harmony with any corporation?
Also how can a union like this stand back and watch drivers driving insane hours risking public safety just to barely scrape by a living. Do not waste your money.

I had to leave a well paid job because not one, but two, so called Reps, from the GMB refused to help me facilitate a Homophobic hate crime, in my then work place. I couldn't take the bigotry at work and no one helped me.

I'm loathe to even give these idiots one star !!

This company needs to be more honest and accountable. They do not represent an all for one approach, and even after 5 years membership are happy to mis-advise via an untrained rep who happily admits they know very little laughing off the severity of the issue. Having no accountability for their actions or advice fuels mistakes and wrong information, almost as if they are employed by the company they are negotiating with. Many of my work colleagues have received a better deal by not belonging to the union so I seriously believe I’ve wasted time and money becoming a member. Please don’t be taken in and save your hard earned wages.

Would rate a 0 of I could. I can see a lot of very bad reviews which I myself have also experienced regarding the lack of communication from this service.

I wanted to contact the Wembley branch but was automatically transferred to the Hendon Branch? Both branches I had to call several times to get through to them. They rarely pick up phone calls.

I have experienced very delayed communications from one representative only to find out that she wasn’t my allocated representative? Very confusing.

I tried to raise a new issue with them and was extremely appalled and shocked at the customer service that I received from the Assistant Branch secretary manager Valorie Moore, in the Hendon branch. From the minute I received her call, she was very patronising and passive aggressive and had no sense of compassion and understanding and continuously interrupted me whilst trying to speak. I was immediately shut down by her when trying to raise my concerns regarding the dissatisfaction of the service provided my GMB Union up until that point, and she said ‘we are not here to discuss this, we do not have a lot of time so there is no point at mentioning this’

Despite her aggression from the beginning I ignored and proceeded to voice my work place concerns (which I now deeply regret) she was very quick to dismiss my case and lacked basic customer service skills and extremely lacked empathy.

These people are clearly not here to support. Your money is going to waste. DO NOT JOIN THIS UNION. PLEASE BELIEVE THE REVIEWS THAT HAVE BEEN LEFT!!

I made a big mistake by not reading these reviews before signing up!!

This GMB Union needs to be shut down!

Absolutely disgusted with GMB.
Since 2022 been taking direct debit payments from my bank account, I didn’t even know I was a member, so I have asked for refund, they came out with so much rubbish it was impossible, so I’m going to the ombudsman.

Typical.... try to pal out a negative with a positive.... proofs a point... they can't even see it.... the power of the union... 70 years ago... long gone now... got to admit there are the cheapest then some of the bigger hitters... best way to deal with it is to cancel membership.. get your £15 or so and bin it...cause that's what you're doing every month you pay them...never know you might get more enjoyment out of it.. first time...........

GMB have been so helpful to me regarding a matter I approached them with. Kind, professional and prompt in solving my questions. I would highly recommend.

Never had cause to use them, but after retiring I looked forward to cancelling my subscription and saving money every month. “Just login and cancel online” says their website. If only it were that easy!! I believed I’d cancelled online, but then received an email stating I had to email a different department if I wanted to cancel, so that’s what I did. Several days later I received an email stating it looked like I wanted to cancel my membership and that if I did, I needed to confirm this (yet again!), which I once again did.
Since then I received almost daily messages saying “did you know you are no longer a member?? If you cancelled by mistake then let us know straight away or you won’t be covered”. I contacted them yet again to say ‘yes I did know I had cancelled my membership, given that it was ME that cancelled it!’
I thought that was the end of it, but oh no. Weeks later and even after requesting they remove all my details from their system, I’m still receiving messages saying “Your membership is due to elapse soon. Reply now to keep your membership active”.
I’m sure it’s easier trying to get out of a timeshare!!
Thankfully I was able to cancel my own direct debit as they don’t seem to understand when someone has left !!

Being an Uber-Controlled Organization

Dear Fake and false GMB union

It has become evident that your organization is not an independent body protecting drivers but rather an undercover extension of Uber itself. You claim to support drivers, yet you only handle minor issues while collecting monthly fees from them—fees that serve no real purpose other than to exploit those already struggling under Uber’s system.

At the same time, you receive money directly from Uber, creating a clear conflict of interest. You pretend to be on the side of drivers, yet when they face false accusations and deactivations by Uber staff, you do nothing meaningful to defend them. Instead, you allow Uber to continue its unfair practices while maintaining the illusion that you are an independent organization.

This deception must stop. Your organization should be held accountable for misleading drivers and profiting from their hard work while being complicit in Uber’s exploitation. I demand transparency regarding your financial relationship with Uber and a clear explanation of how you justify your actions.

ONLY ONE WORD JOKE DONT WASTE YOUR MONEY

If it's possible to rate GMB 0, I would have done so.
They are always ready to collect money every month from your account but never ready to support you when needed.
I am memeber of the Redbridge branch, and the only GMB rep I can count on is Stephen Jone, Stephen Jones has been supportive , and always seems ready to support. I have had bad experiences with some of their receptionists. They are rude and would always sound rude to you, not appearing ready to help. I spoke to a lady called Mary, an officer to the Redbridge branch. Her tone and approach towards the concern I was discussing with her was ver unprofessional, and when I complained, and said I am upset about her approach, she told me it is my decision to be upset. I was gutted but not gutted as this ain't the first time I have experienced this with some GMB staff. You are stressed and mentally drained by the unfair treatment from your employer, and then you assume that your union should be able to comfort and offer you support when needed, instead, they don't seem to care. Wow!! Thanks to Stephen Jones, he has being very supportive and very helpful to me. I am also looking forward to ending my membership with GMB after the completion of the bullying issue with my employer. I do not think I will recommend GMB to anyone in the future. It's a no no.

Can I rate my experience as a 0?because 1 is to good for this union, I've contacted my regional team (in Norwich)and had no response for 2 weeks , someone supose to get in touch with me and never happens,left as well my details to a rep. call me back and no response at all, every time i ring is always busy never available and twice a rude lady answered just took details of work issue to pass on to the union rep.and you have to wait again to be contacted this is a joke!!!what a wast e of time and money!! Well done GMB for charging people for doing nothing very clever!! Will cancel my membership !

I joined GMB Union specifically because I was told they would help with my delayed PCO licence application, which has been stuck for four months. However, after signing up and paying for membership, I was informed that they can’t assist because my issue started before I joined.

This was never made clear before I became a member, and now I feel completely misled. What’s the point of joining a union if they refuse to help when you actually need them? They are happy to take your money but will find any excuse not to act when it matters.

I deeply regret signing up and would not recommend GMB Union to anyone looking for real support. Look elsewhere if you want a union that actually stands by its members!