GMB Union Anmeldelser 

I had Hashim from L37 Branch represent me at a disability discrimination meeting over pay, he put every argument to the management, but they would not move on there stance, he requested that a formal legal response was given, as HR were just advisors in the case. We received the formal response from legal which was clear and concise. Fantastic service from an amazing conveyor at Leeds City Council, would always go to him over some of the others.

0 stars . They're happy to take your money. But as soon as you need something from them
They don't wanna help. Don't wanna give you the information that you rightly have access to.

Waste of time.
Paid in to this union for some time. First time I tried to call them. Unable to locate me, and then provide me with the information I need to phone around all the offices until one can. Then asked them to provide information on complaints and cancellation. They don’t have any complaints team, and just give you a run around. I’d advise everyone to avoid them.

Both my parents died within a 24hr period. I know that my mother battled with the law firm for years given their behavior. But given their initial stance, I won't put up with such lack of respect.

I use the Credit Union service and I want to express how absolutely thrilled I am with the service, support and efficiency of the team. They’ve helped get me out of one of two financial pickles . My money is safe and growing. Thank you Team 10/10.

When I got GMB as a Union over 10 years ago I never imagined needing them. However when I ended up in difficulty I could never get hold of them. Then passed me from pillar to post to silence.
I would give up contacting them due to the pressure I had on my mental health.
When things went from bad to worse I spent 7 months calling email and leaving voicemails.
I then got an email to call and when I called the number they said wrong branch and gave me another number which went to voicemail.
After I calmed myself I sent an email to cancel my membership and with in 30 minutes I got an email saying my membership was cancelled!!
So when I needed your support you avoided me but when I don’t need you you just drop me!! But because I know there is no smoke without fire I know what happens to organisations that neglect their members. I will definitely make sure this negative review goes on everything. You should be ashamed that you pretend to represent individuals when you do everything to avoid them.
Any office should be able to deal with an enquiry not a different department or area or location.
But I am sure I can see I am not alone with my dissatisfaction with this service.

The knowledge & support I recieved from Maggie P was unwavering. Her honesty is refreshing. I have total faith in the GMB & Maggie should require additional representation.

Rob Solaini is absolutely fantastic, extremely knowledgeable and passionate.
He was always at the end of the phone and happy to answer any questions I may have.
He is a true asset to GMB and whilst I hope I don’t have to use their services again, it’s certainly a comfort knowing they are there.

i have paid into GMB since 2006 and never needed them, i had an issue at work where my employer gave me a 60 day consultation regarding ending my Local Government pension, i contacted the GMB who are as it states in my contract are the recognized union to support me with negotiations with my employer. they also has a letter from my employer stating that GMB are the recognized union.
i was given the email of a GMB pension expert who stated he was going to represent myself and 2 other members but as soon as my employer said the GMB would not be recognized all communication stopped and they dropped me like a stone.

Just want to say I lost my job in April and the gmb union stoke s75 branch and chris hoofe have guve us so much support since then I have been in the union for 30 yrs and the support we have had this time around has been fantastic we has dwindling members and now they have all rejoined the gmb

I recently had an issue at work that was very worrying for myself. I contacted GMB and a allocated union rep called me back the same day. They were very professional and gave me lots of helpful advice and reassurance. They built a solid defence case for me and attended all meetings. I cannot recommend the organisation enough, a great help.

I personally don’t know about everything but I tried their discounted car Insurance. 3x more price than what I am paying now absolutely useless to put my details on their website.
Dirty money making scam

If I find out my rep represents my manager I will be going down the conflict of interest road with regards to my meeting with HR and my Manager I did not feel represented in any way when she spoke over me telling my manager she didn't have to answer any of MY questions? Who are you representing me or her????? Direct debit cancelled today

Avoid.. 0 communication, no one is there when you need them.. No one is even answering your calls. Paying for a service that you don’t even get

Absolutely dreadful service. After paying in for years and never having the need to use them, I recently had an issue that I required advice / representation for. I contacted them everyday for a week and each time was promised that someone would get back to me within 24 hours. Nobody ever did, they just weren’t interested. It took for me submitting a formal complaint to the Sheffield Branch Manager for him to eventually get in touch with me. Even then, it all went quiet again and my complaint was never dealt with correctly, just swept under the carpet. Have now cancelled my membership - funnily enough they were quick enough to contact me about that!

Isn't it odd how many positive reviews we're seeing on here telling everyone how fantastic this union is without actually stating anything specific at all?
Anyone would think that this is being done to make GMB not seem to be what they actually are: totally unconcerned when long-standing union members (17 years in my particular case) needed union representation only to be completely ignored.

GMB has been very supportive!

I had concerns with my current workplace and the union rep I was assigned to had tremendously helped me in ways I couldn't even imagine. He was very accommodating and have attended to every single concern I had very well. I have nothing but gratitude for this trade union.

Rob is an exceptional GMB representative. His knowledge of employment law is vast and his eye for detail is meticulous. He also has a high level of skill in diplomacy and negotiation. Of additional benefit which cannot be underestimated, Rob is an experienced clinician. I have worked with many union representatives over my 38 years in the NHS and I can honestly say that Rob is on a different level to them all.
Thank you for your advice and support Rob.

I have phoned GMB (Brighton and Hove) regarding my issue at workplace (Endoscopy Decontamination Department). GMB send Rob to represent me, Rob is a very reliable representative, very supportive as well, he represents as well the general welfare of our colleague by looking if he can sort it out our re-banding issue as well. Through the process he was constantly updating us the outcome of the issue. Me and my colleague are very happy with the support Rob is giving us.

Absolutely shocking support or lack of, no communication when people are needing it, i understand the reps are volunteers and it's not their fault so this is not aimed at those who give help when they can , but as a union this has been the worst I've dealt with in respect to communication, customer service and actual care and consideration for those who they are supposed to be there for, it's a paid service which incidentally is worth every penny if the union actually does what it says .... this one unfortunately hasn't delivered on any promises without causing more distress to those who have asked them to support them.