Fuse lenses not only carries a variety of replacement lenses for multiple name brands, but they also carry their own sunglasses. Their own brand holds up as well as any higher priced name brand frame.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The customer service at Fuse is the best Alexandria is terrific. She answered any questions I had and assured me throughout my custom frame prescriptions order processes. I was a bit high maintenance... Vis mer
Customer service is A1!! Fuse sunglasses (frames and lenses) are fantastic - good quality and durable. If you do end up having an accident with them, they'll replace them under their (truly) no-ques... Vis mer
I had mistakenly used payment method that was tied to an old address. I quickly emailed Fuse to see if they could correct it and before 6AM CT on a Monday morning the week of Christmas, they had repli... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Fuse offers the best replacement lenses for any brand of sunglasses. Over 50 colors and types of lenses including polarized, color enhancing, and prescription. Easy to install at home. Made in the USA. Custom lenses available. Free shipping on orders over $65.
Kontaktopplysninger
32050 US HWY 19 N, 34684, Palm Harbor, USA
- eyecontact@fuselenses.com
- www.fuselenses.com
Ingen tidligere historie av å be om anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Replacement lenses
My lenses from a previous order began delaminating, so I submitted a replacement request. I received an email confirming my shipping address, and the service throughout has been excellent. Thank you.
Fuse Customer Support is Amazing!
Fuse Customer Support is amazing! They helped me resolve two issues with my order and sent replacement lenses without delay or hassle! Rosina at the Fuse Team was responsive and understanding! Really fantastic service you don't see with companies anymore!
Excellent warranty service
I needed some new lenses due to scratching my old ones. I didn’t realize Fuse had a free replacement warranty until I got on the site to buy the new lenses I needed. I sent an email asking how to go about the warranty claim and included my previous order number (which was a year or so prior). I got a reply almost immediately letting me know my new lenses were being shipped. No hassle, no trying to get out of the warranty, just a message letting me know my new lenses would be here within a few days. Awesome customer experience and support to say the least.
Customer Service was great
Customer Service was great, took care of a problem without me asking. Thanks
Love these lenses
Love these lenses. Customer support is so helpful and fast to help with any questions. Recommend for any replacement lenses needed
They are very quick to respond and…
They are very quick to respond and helpful. Will definitely purchase from again in the future!
Contacted the company for replacement…
Contacted the company for replacement of my lenses and found out I was out about 10 days. The customer service agent took care of it and in less then 10 days had a new pair of prescription sunglass, not just new lenses but frames also. Awesome company that stands behind what they promise.
Fantastic customer service
Great fast customer service from Kayla, she sent me a link with the exact lenses I needed.
Ordered a set of lenses for my Maui…
Ordered a set of lenses for my Maui Jims perfect fit unfortunately one of the two lenses arrived with some scratches, emailed with some pictures of the scratched lens, it was weekend so didn’t expect an immediate reply, however come Monday morning I received an email reply, and quickly followed with an order confirmation that my new lenses have been prepped for shipping. Grade A customer service!
Great customer service
Great customer service. The warranty process was quick and easy. I submitted my warranty request and received a response soon after. My replacement pair was shipped the same day!
Problems happen, its how you deal with them that makes the difference!
Problems happen and I was shipped a faulty pair of lenses. The quick reaction afterwards was what really made the difference. New lenses sent, no questions asked. Thanks for the great customer service!
Excellent response time and solution…
Excellent response time and solution offered. Very helpful customer service.
I really appreciate fuse lenses…
I really appreciate fuse lenses warranty. The quality is great. I referred lots of friends. Keep it up
Thank you
I damaged a lense while installing in…
I damaged a lense while installing in my sunglasses. I emailed fuse and they sent another pair of lenses the next day. Very happy with their customer service!
Excellent warranty
Couldn’t be happier! I ordered needed a set of replacement lenses and went to the warranty section, but I was concerned that since it had been since 2019 since my purchase that it wouldn’t be granted, but I was wrong.
In less than 12 hours, my order was processing and getting ready to ship. Thank you for Fuse Lenses for standing by your warranty!
Very satisfied
Very good I have had the fuse lenses for a year and they just now are starting to get scratches from cleaning off west tx dust before rinsing off, just got my free replacements coming. I am very satisfied!
Fuse is awesome
Fuse is awesome! My lens I bought are awesome, however they got a swirl scratch on both lenses so I requested the one time free replacement. They approved it no questions asked. I’m currently waiting for the new ones.
Amazing response time and help
I ordered a pair of lenses from Fuse
I ordered a pair of lenses from Fuse, and the service was extremely slow. The order was incorrect, and the lenses do not sit perfectly.
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