Furniture Village - Croydon Anmeldelser 

Joe was helpful and knowledgeable in store, we have always experienced good staff, products and keep coming back.

Amber was the lady who helped me over the phone. She was very polite and immediately explained how claims work and connected with Castelan so I could arrange an appointment,

Our sales consultant was Sean and you were very helpful welcoming and took his time to explain the product

The service is very bad. After placing the order, they did not deliver the goods on the day they confirmed, giving us various Reasons and delaying them, which made us very difficult.

Poor advice given by salesperson at time of purchase and managers repeatedly unavailable when raising complaint.
Would have had better result purchasing on line.

Thank you Tushar for your assistance throughout the purchase of our sofa, we can’t wait to receive the item. Thanks again.

Your Sales Consultant Mr Joe Aden was quick to find out what sort of mattress I would like. Within 10 minutes I had tested 3 mattress and found the one that suited me. Then we proceed to his work station to complete the transaction. In all that time he was courteous informative and friendly. He is a refreshingly very pleasant young man.

Was recognised from previous visit, assistant answered all questions, never made us feel we were taking up his time.

The man who served us was so patient and kind. I came in with my daughter and niece (full of energy). He helped me with my choices but was also great with the kids.

X

Thank you Tushar for the fantastic customer service and for helping us choose a new recliner sofa. Cookies were amazing too!

We were greeted on our arrival, asked what product we were looking for, taken to the area and given some advice on the products and then left us to compare. We left to discuss further at home and then returned the following day. We made our choice and the salesman was very helpful and thorough. It was good not to be pressured.

Was promptly approached by Tush who was very friendly and knowledgeable. The store had a huge range but we were only interested in G-Plan which he immediately led us too. He took us through our options and informed us of the current offers and helped us come to a decision without feeling at all pushy. Additionally he allowed us to take the fabric samples home to make a decision on the colour. Really great experience and a really great member of staff. 5 Stars from Mr Captain America.

Very professional support in what is a very serious decision.
Thank you to Harold Ofori

Joe is great and really helpfull for customers . He's absolutely brilliant!!!

Joe is the Best

Everything was going great until I went outside and saw that the guys left some big boxes outside. I live in a small dead end road there are no big bins but they still left these three boxes there. I may have to pay for bulk removal . They came in a big van why didn't they take their rubbish

Really great service from Bipin Shah. Very helpful, knowledgeable and absolutely no hard sell. He was a pleasure to deal with.

I was shopping for a new bed and mattress at the Croydon branch and the sales consultant we dealt with Sean Duplessis, could not have been more knowledgeable or helpful. He really helped us understand the different options, answered all our questions, and gave us space to decide what worked best for us having considered his expert advice. Could not be happier with the service he provided, and I was happy to be able to give him our business

This isn’t the first time that I have been to this branch and I am sure it will not be the last! The staff are very
friendly, patient and helpful. Not at all overbearing. I truly enjoy visiting the Furniture Village store on Purley Way.

All the staff and delivery staff treated us with respect and very helpful in our choice were very pleased with our purchase
Thank you David Thompson