Knowledgeable and helpful advice from Peter. He showed us the types of beds, mattresses and sofas that we were interested in and then let us decide. Great shopping experience at furniture village
Beliggenhet
Bytt filialUnit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent Customer Service. The whole experience was a positive one. No pushy Sales person, just wanted us to be 100% happy with our choice. Aaron was a pleasure to advise us and gave us plenty o... Vis mer
Aaron was incredibly helpful and courteous enough to give me time to think about my options. The cookie & coffee were fantastic, thank you. I will definitely use Furniture Village again.
We came into the store to consider rather than to buy. However Peter listened to what we were looking for , showed us examples that could be suitable and one in particular to which we were immediately... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We were looking for a new dble…
We were looking for a new dble mattress. Steve Wong the salesman wasn't at all pushy and pointed out the pros and cons of the various mattresses available. In the end we went with his recommendation on a Harrison Spinks double mattress in medium tension as the comfort suited our sleeping style. It was very nice quality without paying a premium price as it was discounted .Plus it was made in Britain. Overall a very straight forward and positive experience, thanks.
We had a very helpful sales assistant
We had a very helpful sales assistant. Grateful for his help.
Had to find a rise and recline for my…
Had to find a rise and recline for my Dad with 24 hours notice after a nasty fall. Azzdean and colleagues in Cambridge were absolute heros and found a clearance model for me to collect the following day.
It was an absolute pleasure visiting…
It was an absolute pleasure visiting the Cambridge store. We were greeted with a friendly member of staff who directed us to where we wanted to look around. We were able to look around without being pestered which made choosing our chairs enjoyable and the member of staff went out of his way to answer our questions.
I felt comfortable walking around the…
I felt comfortable walking around the show room, was not pestered at all. Eventually found a lovely sofa and was put at ease and not rushed.
Good Customer Service
When my husband and I came in store to look around, Steve Wong came and introduced himself to us and he came across very friendly. We were left to look around, and when we had found a sofa that we were interested in, Steve was very helpful and knowledgeable.
When we decided to buy the sofa, Steve again was very helpful. Steve was very professional from the moment we came in until the moment we left.
Excellent service from start to finish
Excellent service from start to finish. The sales consultant Peter Jones (not from Dragons Den 😁) was really friendly and impressively helpful didn’t push me as I walked in the shop when I said I was just looking. Would definitely recommend furniture village store can’t comment on sofa or delivery as not received yet bet will probably be as I expect.
Excellent service from start to finish
Excellent service from start to finish. Azzdean Seffras provided clear advice in a very relaxed environment. Great communication throughout the sale, and the complimentary coffee and cookies made for a very welcoming experience
Looking for furniture
We were greeted by Azzdean Seffras in the Cambridge store, Newmarket Rd. Azzdean was so good with us, not pushy and getting us to buy . He made it a pleasure and a most enjoyable shopping experience which is rare these days. Azzdean was very professional, kind and steered me in the right direction. If you are looking for furniture then go to Cambridge and ask for Azzdean.
Aaron was very helpful
Aaron was very helpful, understanding, patient & knew his products. Nothing was too much trouble.
Steve was very welcoming with a good…
Steve was very welcoming with a good knowledge of the product . He was not pushy and let us browse ourselves but was there when we asked questions .
It was lovely to of had Steve as our contact on the day .
Excellent Service
When we went in the shop we were ackowledged but not harassed. After a little while we were asked if we needed any help. We had decided what we wanted and all the paper work was done ver quickly and efficiently. Couldn't have been happier.
Smooth and Easy Experience
Great experience at the Cambridge store. Aaron Gilks was very helpful, friendly, and made everything easy. Really happy with the service and my order.
The overall experience was first class
The overall experience was first class, Aaron was very knowledgeable and gave us great advice, but gave us space and time to discuss amongst ourselves.
Peter from Furniture Village Cambs
Peter was great, listened to our needs, didn't pressure us at all. He was extremely knowledgeable and we walked out without buying. But when I called to place my order over the phone with him, he remembered everything, advised us of any foreseeable issues and completed the sake, over the phone and we had a email confirmation of the order before we had finished the phone call. Now that's my kind of shopping! Well done Peter!
lounge furniture
The staff were very helpful and knowledgeable and the process was done speedily. The delivery was on time. One small mistake was the delivery van was very big and had a big struggle coming down our narrow street even though I had specified that the company should send a smaller vehicle. Somebody had forgotten to put this on the order. Anyway the delivery men Ben and Adam managed to overcome it somehow and were very good.
Looking for furniture took me to…
Looking for furniture took me to Furniture Village and it was easier than expected. There's a good mix of styles, so it's simple to find something that fits. The space is open and comfortable, nice for browsing with someone. Ended up finding more than I planned.
Resolved Issue
There was an issue with our order when it arrived at our house - a pen mark on the leather. I spoke with a lovely lady Lola who was very apologetic and quickly helped resolve the issue. Very professional and polite.
The service was fantastic and the…
The service was fantastic and the salesperson Azzdean was really helpful and patient trying to get us the best deal. Bonus latte and cookies were very nice. Great Experience for a change picking a sofa
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







