purchased a filtered drinking water system from Fountain Filters about 20 years ago and have bought replacement filters many times prompted by helpful emails informing that replacement is due. Recentl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They sell good stuff at good prices and are always helpful when I've got in touch with questions. The "mailing list" consists of one email every six months reminding me it might be time to change my w... Vis mer
Selskapet har svart
even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Vis mer
The service at Fountain Filters is always excellent. Simon and Louise are extremely helpful and always ready with their expert advice. I order filters regularly from them and have always received pro... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.
Kontaktopplysninger
Strowger House, Sandy Lane Industrial Estate, NE3 5HE, Newcastle upon Tyne, Storbritannia
- 01352838481
- orders@fountain-filters.co.uk
- www.fountain-filters.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service.
Excellent all round.
Great quality product and best price.
All measurements provided on clear schematic diagram on website meant I could order with confidence knowing it would fit.
Very good website made ordering process easy.
Great communication from point of order onwards.
Immediate post, arrived quickly.
Product was exactly as described.
That best packaging I have ever received for any product. Packed with care to ensure safe transit, and clearly labelled.
Thankyou, will buy again from Fountain Filters.

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The usual great service
The usual great service. 5 filters turned up all as required. Prompt service, quality products and just easy to order. Thank you again Fountain Filters...

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Real helpful people and quick supply
Real helpful people

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We have used Fountain Filters for about…7/8 years
We have used Fountain Filters for about 7/8 years now. Usually fitting the new one each year goes according to plan only once can I remember having trouble, after a quick call a suggestion was made and all worked out well. Very efficient when ordering, advice freely given and punctual delivery of parts. (Please don’t retire we need you)🤞🤞🤞

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Excellent service
I ordered a Pearl-B replacement filter cartridge which cam very quickly and very well wrapped. Excellent service as always.

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No point going anywhere else, they can help you!
Simon is really knowledgable, and specified a suitable solution for my house.
So glad I found them as the original solution from a different supplier would not of fitted and taken up much more room.
I can drink water from any tap now, knowing that it is clean and drinkable and no more salt blocks or tablets and no moving parts whatsoever, and it removes a lot of the other rubbish which is in our water.
Needed to order the big filter, Simon explained that they get the replacement filters directly from the manufacturer and not via the USA otherwise it would cost £200+.
Really looks after us customers. Thank you.

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Great tasting tap water
Ordered a one flow and oyster filter kit. Finally my water tastes great, kids are drinking a lot more too.
Rang Fountain Filters before I ordered to understand what connections I needed. Simon was helpful and explained my options, even though he was on holiday at the time.

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Always great service and great filters
Always great service and great filters. We have used Fountain Filters for years since moving into our old farmhouse.

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All turned out well in the end
I requested express delivery, 'cos our drinking water tap had broken off and we were about to host a large party in a few days (our ruby wedding actually). However, at the top of the order confirmation was a message saying "No-one's in until Friday..." (our party was on the Saturday).
Before Friday, I got a message from Lou saying she'd dispatch it as soon as she returned on Fri, and it duly turned up a few hours before the party.
She also pointed out that she had made sure her message about being away was shown on their shopping cart page, so I accept it was as much my fault for not noticing.
Altho' I didn't actually get it fitted in time for the party, it wasn't Fountain Filters' fault (the previous tap was stuck fast and hard to remove).So I'm still giving 5 stars.
The tap itself is now fitted and working well. Very nice, with the long reach I needed.

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A prompt and efficient service.

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Prompt Efficient & Friendly Service
This was my first order of Water-to-Go filters from Fountain Filters for our walk in Spain at the end of the month. For our preparation, I needed the filters asap. Fountain Filters spotted an error with my order being a wrong email address which they corrected and still assisted with a payment issue. Their readiness to help me correct this so they could get the order out quickly was so appreciated. Despite my errors, they still got my order out today without delay.
There customer service really did impress me and I would not hesitate to use them again. I trust you will find this review helpful enough to use them too.

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Worst service
Worst service, no tasty water, Weaste of time, new one better

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Reliable service
I ordered a replacement drinking water tap after ours was damaged. Our order arrived in a timely manner and was well packaged. It was important for us to receive the order as soon as possible because we were using bottled water in the meantime. I would highly recommend this company.

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Very helpful advice from Louise on…
Very helpful advice from Louise on purchase of a 3 way tap. Website was easy to navigate and order products, prices were competitive and delivery was very prompt.

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Very helpful and efficient
Very helpful and efficient. Would use again.

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A perfect service from Simon
A perfect service from Simon. He did everything to solve the problem that I had with an old filter housing. Very fast answers on my mail and also very friendly when I phoned him. So, a very good company to deal with.

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Great company. Very nice people to deal with.
Simple ordering process helped by Simon and Louise's knowledge and advice. Very good price and prompt delivery.
Highly recommended.

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Replacement TAC media - good value and excellent service
Easy to order from a clear and straightforward website. Keen price, prompt delivery and very helpful advice when I had a query about installing the product.

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Louise and Simon were very friendly and…
Louise and Simon were very friendly and helpful.
The filter arrived quickly.
Thank you!

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I would thoroughly recommend this…
I would thoroughly recommend this company. They were so helpful arranging for my kitchen tap to arrive on a specified day (it was ordered whilst abroad) . And the tap arrived on time well packed and in perfect condition. It looks great and is a beautiful addition to my kitchen.

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Dette er Trustpilot
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