I bought some products and they took a long time to arrive; they only shipped them after I asked, and two of the items sent were from a different brand than the one I ordered.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... Vis mer
Selskapet har svart
Called 4pm Thursday to see if delivery would be possible (2xtubs of wood glue 28kg) for a job the following Monday. Was told to place the order and it would arrive on site that day. I made comments th... Vis mer
Selskapet har svart
Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Gulvbeleggbutikk
- også i
- Engrossalg av byggemateriale
- Gjør-det-selv-butikk
- Leverandør av bygg- og anleggsutstyr
- Verktøybutikk
- Verktøygrossist
Om Floormart
Skrevet av virksomheten
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Kontaktopplysninger
Unit 1, 7 Craven Street, LE1 4BX, Leicester, Storbritannia
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 58 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Floormart
Thank you for the great review, we really appreciate it!
Svar fra Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Always great quality products and…
Always great quality products and delivery is superb to. One for the pros to shop on
21. september 2025
Svar fra Floormart
Thank you for the great review, we really appreciate it!
Svar fra Floormart
Thank you for the great review, we really appreciate it!
Svar fra Floormart
Thank you for the great review, we really appreciate it!
They went over and above to help fulfil…
They went over and above to help fulfil an urgent order. Arrived on time as advised. Staff were friendly and obliging. Goods received were well packed.
21. september 2025
Svar fra Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Fast delivery
Fast delivery, well priced and good quality products. Thanks very much
15. september 2025
Svar fra Floormart
Thank you for the great review, we really appreciate it!
As per description and fast delivery
14. september 2025
Svar fra Floormart
Thank you for the great review, we really appreciate it!
Amazing customer service
Amazing customer service, quick to answer the phone when I had a question and items arrived next day!
14. september 2025
Svar fra Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
easy to order on line
easy to order on line, was kept informed of delivery time and the delivery driver confirmed drop off time
11. september 2025
Svar fra Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Received what I ordered at the time…
Received what I ordered at the time specified. Great service.
15. september 2025
Svar fra Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Svar fra Floormart
Thank you for the great review Christian, we really appreciate it and hope to see you again soon!
Svar fra Floormart
Thank you for the great review Laraine, we really appreciate it and hope to see you again soon!
Ordering and delivery of floor grinder…
Ordering and delivery of floor grinder was easy to do and arrived in 3 working days as stated. Actually used the floor grinder today and found it easy to use after watching a video on line. There could be a better manual on how to use the machine and what parts needed to be tightened, like the brush attachment, should it be tightened at the collar or should it be a bit loose to move around.( the instructions in the manual not very helpful).
As a female using this I found the floor grinder easy to manoeuvre.
9. september 2025
Svar fra Floormart
Thank you for the great review, we are so glad to hear you are happy with your product and service, and we hope to see you again soon!
Svar fra Floormart
Thank you for the great review, we really appreciate it and hope to see you again soon!
Ordering easy, delivery slow
I liked the ease of finding what I wanted and placing an order. I didn’t like that it had to be ordered from another supplier so would take a couple if days and I certainly didn’t like DPD taking an extra day to deliver it, use another transport company if DPD are going to let customers down!
9. september 2025
Svar fra Floormart
Hi,
Thank you for your feedback, we are really pleased to hear you found the website and ordering process straightforward.
Some items are supplied directly from our manufacturer, though we do try and keep as much as possible in stock, which can add a short lead time; and we always aim to make this clear at the point of order.
We do not use DPD, however this information has been passed forward onto our couriers to ensure this does not happen again. If you do have any further questions or issues, please let me know.
Very good value for money
Very good value for money. Quick delivery, but would have been nice to have a bit more notice for when it will be delivered.
9. september 2025
Svar fra Floormart
Thank you for the kind review Adam, we really appreciate it and we have passed your feedback to the couriers for future!
Svar fra Floormart
Thank you for the kind review Tracy, we really appreciate it!
What I ordered was fine but the lack of…
What I ordered was fine but the lack of communication was a joke emailed multiple times and had no reply stats on there website 2-3 days delivery mine took over a week
9. september 2025
Svar fra Floormart
Hi Allen,
Thank you for your feedback, and we’re sorry for the lack of communication you experienced; that is not the level of service we aim to provide.
While delivery times can vary depending on stock levels and manufacturer lead times, we fully accept that we should have kept you better informed. We appreciate you raising this and are working to improve response times and communication, particularly during busy periods.
Svar fra Floormart
Thank you for the kind review Trevor, we really appreciate it!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.