I bought some products and they took a long time to arrive; they only shipped them after I asked, and two of the items sent were from a different brand than the one I ordered.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... Vis mer
Selskapet har svart
Called 4pm Thursday to see if delivery would be possible (2xtubs of wood glue 28kg) for a job the following Monday. Was told to place the order and it would arrive on site that day. I made comments th... Vis mer
Selskapet har svart
Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Gulvbeleggbutikk
- også i
- Engrossalg av byggemateriale
- Gjør-det-selv-butikk
- Leverandør av bygg- og anleggsutstyr
- Verktøybutikk
- Verktøygrossist
Om Floormart
Skrevet av virksomheten
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Kontaktopplysninger
Unit 1, 7 Craven Street, LE1 4BX, Leicester, Storbritannia
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 58 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service at a good price.
Great service at a good price. Good communication throughout the process, dispatched and delivered quickly. Would definitely buy from again in the future. Thank you.
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Floormart
Thank you for the great review Matt, we really appreciate it and hope to see you again soon!
5 star service
22. august 2025
Svar fra Floormart
Thank you for the great review Dougie, we really appreciate it and hope to see you again soon!
Excluent tool
29. oktober 2025
Svar fra Floormart
Thank you for the great review Attiq, we really appreciate it!
Svar fra Floormart
Thank you for the kind review Rosemary, we really appreciate it and hope to see you again soon!
Wrong blades
Good afternoon, annoyingly I got sent 5packs of concave blades instead of the straight blades I ordered but I trusted they were right without checking on delivery......if there is a next time need check.....school boy error
29. oktober 2025
Svar fra Floormart
Thank you for your review, and we’re sorry that you received the incorrect blades.
Unfortunately, this was a case of human error within our warehouse and the wrong packs were picked for your order. As soon as we were made aware of the mistake, we rectified it immediately and sent the correct blades out on a next working day service.
Mistakes can occasionally happen, but we will always do our best to put them right as quickly as possible when they do.
We apologise again for the inconvenience caused and hope everything was resolved to your satisfaction.
Cannot get refund for items that were discontinued
Placed an order for some carpet tiles which I was then informed a few days later that the product was no longer available. I requested a refund and am yet to receive it, it's been over 4 weeks now.
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Floormart
Thank you for your review. We’re sorry that the carpet tiles were no longer available and for the frustration caused while waiting for your refund.
We can confirm that the refund has been processed from our side and, by now, this should have reached your account. Unfortunately, once a refund has been processed, the time it takes to appear back in your account is determined by the banks and payment provider and is outside of our direct control.
If the funds are still not showing, please get in touch with our team and we will be happy to provide confirmation of the refund so that this can be investigated further with your bank.
We apologise again for the inconvenience caused.
Great flooring delivered promptly
Excellent high quality flooring, well packed and delivered promptly by a very courteous driver.
Service could not have been better.
31. oktober 2025
Svar fra Floormart
Thank you for the great review Keith, we really appreciate it and hope to see you again soon!
Svar fra Floormart
Thank you for the great review Kevin, we really appreciate it!
Good price and delivered before i…
Good price and delivered before i expected them! Very good service
31. oktober 2025
Svar fra Floormart
Thank you for the great review Tom, we really appreciate it!
Top Company
Super easy to navigate Web page showing a great variety of tools.
Great communications & omg the delivery on point! Great company to buy from.
29. oktober 2025
Svar fra Floormart
Thank you for the fantastic review Scott, we really appreciate it and hope to see you again soon!
Svar fra Floormart
Thank you for the great review Iulian, we really appreciate it!
Svar fra Floormart
Thank you for the kind review Alan, we really appreciate it!
Svar fra Floormart
Thank you for the kind review!
Svar fra Floormart
Thank you for the great review Les!
Still Waiting for Delivery
29. oktober 2025
Svar fra Floormart
Thank you for your review. We’re sorry that your order had not arrived at the time you left this feedback.
Having checked the order, we can confirm that this has since been successfully delivered. We apologise for the delay and any inconvenience caused while you were waiting.
If you do have any further issues with your order, please don’t hesitate to contact our team and we’ll be happy to help.
Svar fra Floormart
Hi Matthew,
Thank you for your feedbackk.
I’ve looked into your order, and it was shipped on a next-day delivery service from our warehouse. Unfortunately, it appears there was a delay with DX in transit, which is sadly outside of our control once the parcel leaves our warehouse.
I can see this has been delivered, however if you do have any further issues, feel free to contact us and we can get this sorted for you.
Great choice of products and quick.and…
Great choice of products and quick.and easy delivery service 👌
29. oktober 2025
Svar fra Floormart
Thank you for the kind review Paul, we really appreciate it!
excellent service quick delivery will…
excellent service quick delivery will shop again
20. oktober 2025
Svar fra Floormart
Thank you for the great review Steven, we look forward to seeing you again soon!
Svar fra Floormart
Thank you for the great review Eugene!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.