Arrived within the time frame allocated. Helpful polite and cheery delivery team. Protected everything well before bringing the furniture in. Assembled everything and showed us how the revolving coffe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivery chaps were prompt, efficient and managed to get our new very heavy sofa up our awkward town house stairs. They worked very hard and efficiently. We discovered a minor hiccup regarding anoth... Vis mer
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⭐⭐⭐⭐⭐ Outstanding service above and beyond! Empire2 Two absolute gentlemen! My sofa was being delivered to the second floor, and although the paperwork indicated that there would be a lift, thi... Vis mer
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Fishpools delivered my furniture today - the two guys were fantastic - friendly, and professional. Used protective covers in the house and got the furniture in each room. Took away all the packagin... Vis mer
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Informasjon om virksomheten
Om Fishpools
Skrevet av virksomheten
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Kontaktopplysninger
115 High Street, EN8 7AL, Waltham Cross, Storbritannia
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Enestående
8k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wonderful customer service!
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such wonderful customer service. We really appreciate you taking the time to share your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
On time very polite worth 5 stars
On time very polite worth 5 stars
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your five-star feedback.
We’re delighted to hear that everything was on time and that our team were so polite throughout your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Great customer service
Our salesman David was not only very experienced and knowledgeable about the products, but he was also extremely personable and went the extra mile to ensure we could customise an armchair to match the sofa we were buying. We are very happy with the results - well worth the wait!
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that David’s experience and product knowledge helped make your purchase such a positive one. It’s especially lovely to know that he went the extra mile to help customise your armchair to perfectly complement your new sofa.
We’ll be sure to pass your kind comments on to David. We’re so pleased the finished result was worth the wait, and we hope you enjoy your new furniture for many years to come!
Kind regards,
Fishpools
Brilliant service
Brilliant service.
Plenty of information before delivery including telephone call when nearby. Very much appreciated.
Very pleasant delivery men. Willing and extremely capable. Can recommend highly
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your fantastic feedback and recommendation.
We’re delighted to hear that you were kept well informed ahead of your delivery, including the call when our team were nearby. It’s wonderful to know that the delivery team were pleasant, helpful and extremely capable throughout.
We’ll be sure to pass your kind comments on to them. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Quick efficient polite
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such a quick, efficient and polite service from our team.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Fishpools kept us informed all the way…
Fishpools kept us informed all the way through. The delivery men were extremely polite and respectful with carpet and front door covers as well as shoe protectors. They made sure we were happy before leaving. Excellent customer service.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that you were kept well informed throughout and that our delivery team were so polite and respectful of your home. It’s wonderful to know they took such care with floor and door protection and made sure you were completely happy with everything before leaving.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools!
Kind regards,
Fishpools
First class delivery service
The delivery men phoned 30 mins before arrival and carefully brought our furniture in through our small front door and tight hallway without any problems. All packaging removed and the furniture was placed where we wanted it.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that our delivery team kept you informed before arriving and took such care when navigating your furniture through the small doorway and tight hallway. It’s great to know everything was positioned exactly where you wanted it and all packaging was removed afterwards.
We’ll be sure to pass your kind comments on to the delivery team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Very professional delivery guys
Very professional delivery guys. Extremely pleased with the service.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team provided such a professional service and that you were extremely pleased with your experience.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Great choice and excellent sales staff
Great choice and excellent sales staff. We were after 2 chairs for the kitchen but couldn't make our minds up. David virtually gave up on us when his last throw of the dice were the Frisco chairs. Absolutely perfect in colour and size. He told us we could pick up at the warehouse and 30 minutes later we were on the way home with them. Last year 2 sofas,2 beds,footstool and rugs. Excellent shop and service
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your wonderful feedback and for continuing to choose Fishpools.
We’re delighted to hear that David helped you find the perfect Frisco chairs after taking the time to explore the different options with you. It’s great that the colour and size were just right and that you were able to collect them so quickly.
We really appreciate your continued custom, from your sofas, beds, footstool and rugs last year to your new chairs. We’ll be sure to pass your kind comments on to David.
Kind regards,
Fishpools
Delivered as scheduled
Delivered as scheduled . Polite efficient service , unpacked put in place and took all packaging away . Covered floor to ensure clean and safe delivery. Could not wish for better service
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that your delivery arrived as scheduled and that our team provided such a polite and efficient service. It’s wonderful to know they took great care of your home, protected the flooring, unpacked and positioned your furniture, and removed all the packaging afterwards.
We’ll be sure to pass your kind comments on to the delivery team. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Good service just on a time
Good service just on a time
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your feedback.
We’re pleased to hear that you received good service and that everything arrived on time as expected.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Polite friendly and very professional
Polite friendly and very professional
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you found our team polite, friendly and professional throughout your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Excellent delivery service
Excellent delivery service was kept informed of when they were coming, covered shoes to protect carpets and delivered quickly and efficiently to room of choice, very satisfied 😊
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that you were kept well informed throughout your delivery and that our team took such care to protect your carpets. It’s great to know everything was delivered quickly and efficiently to your room of choice.
We really appreciate your feedback and are so pleased you were satisfied with the service. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Helpful and friendly
The delivery men were very helpful and nice, even with a challenging set of doors to navigate for the delivery.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were so helpful and friendly, especially while navigating the challenging doorways to get your furniture safely into place.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Neil Thomas at Fishpools was brilliant
Neil Thomas at Fishpools was brilliant: quick, clear answers to all my questions, an early delivery slot for our chairs, and real care over details like matching our spare fabric. Friendly, honest and genuinely helpful. Highly recommend.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your fantastic feedback and recommendation.
We’re delighted to hear that Neil Thomas provided such a friendly, honest and helpful service. It’s wonderful to know that he answered all your questions clearly, helped arrange an early delivery slot and took such care over the finer details, including matching your spare fabric.
We’ll be sure to pass your kind comments on to Neil. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Very professional service
Very professional service, delivered on time, phoned when on their way.
Both delivery guys were very polite and efficient. Couldn’t have asked for better service.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that you received such a professional service, with your delivery arriving on time and our team keeping you informed along the way. It’s wonderful to know that both members of the delivery team were polite and efficient throughout.
We’ll be sure to pass your kind comments on to them both. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you had such a positive experience with our delivery team. We’ll be sure to pass your kind comments on to them.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Exchange delivery
Hi, delivery was done very quickly and professionally. Both sofas and footstool are looking good. We now await the refund off £700. Thank you
Denis O'Neil
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi Denis,
Thank you for taking the time to leave your feedback.
We’re delighted to hear that your delivery was completed quickly and professionally, and that you’re pleased with your new sofas and footstool.
We appreciate your comments regarding the £700 refund and hope you continue to enjoy your new furniture.
Kind regards,
Fishpools
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our team arrived on time and provided such a polite and helpful service.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Delivery came early
Delivery came early the two guys where very professional and treated our house with respect and cleaned up after them .
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery arrived early and that our team were professional and respectful of your home throughout. It’s also great to know they left everything clean and tidy afterwards.
We’ll be sure to pass your kind comments on to the delivery team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
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