Fastlane Paint & Body Ltd Anmeldelser 

83
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I used Guildford garage for minor body repairs and after two weeks my Mercedes was returned in appalling condition. The interior was left filthy with dirt, dust, and debris all over the carpets, door... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Not only did they pick up the car, repair it and return it, they also found an unrelated problem left by the engineers during its last service (at the official dealer) and fixed that too! Exemplary... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent customer service so impressed with break down cost work involved repairing my car. Was kept updated with work being done ,with photo shots sent to me on my what’s app. Collected my car as... Vis mer

Vurdert til 5 av 5 stjerner

I saw Sal at Mercedes Loughton today regarding a broken bumper. He was extremely helpful and not only assisted me in patching up the bumper temporarily to allow me to get home.. He also made... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilreparasjon og -vedlikehold

Skrevet av virksomheten

We have been delivering an uncompromising service to our clients for several years and are intent on continually setting a benchmark in the body shop industry. We pride ourselves on recognition we get within the industry as well as vehicle manufacturers. Every member of our accident repair team is manufacturer trained to the very highest standard. We only use genuine parts and tooling in accordance with manufacturer regulations. This enables us to offer a unique lifetime warranty for your total peace of mind.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

83 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 70 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(83)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent communication and liaison…

Excellent communication and liaison between insurance co and car workshop. Everything was so smooth. Highly recommend and most grateful for Suraj for making it as painless as possible.

18. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

We are delighted to read of your experience with us and appreciate you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Fastlane were so friendly and helpful

Fastlane were so friendly and helpful, and got the job done much more quickly than I expected! They also updated me at every step which made the process really smooth. Really great service especially from Jay Isaacs, and also Steve Purcell and Marc (who picked up/delivered)

14. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Tanya,
Thank you very much for your lovely review, it will be passed onto the team.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Five Star would definitely recommend

Great service. Ken Gill was really helpful and kept us informed every step of our car repair. Really good job by everyone from start to finish. Perfect paint job, well done to everyone in the body shop. My boyfriend was very impressed with the service and attention to detail

5. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Kim,
We really appreciate your positive comments around the experience you had with us and you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

A big thank you to Sal and his team…

A big thank you to Sal and his team they know how to treat their customers and they know about customer service making my vehicle looking brand new again.

25. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Thank you so much for taking the time to share your experience with us. We are delighted to read of your lovely comments and positive experience.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Sal from Mercedes Laughton has…

Sal from Mercedes Laughton has demonstrated exceptional professionalism throughout my recent experience. From promptly arranging the collection of my car to delivering the hire vehicle, he ensured every aspect was handled seamlessly. The body shop team performed outstanding work on the repairs, and the results exceeded my expectations. Throughout the process, I was consistently updated on the progress, showcasing their commitment to clear communication and customer care.

The service provided by Sal and the entire Fastlane team was nothing short of exemplary, offering a premium experience from start to finish. I wholeheartedly recommend their services to anyone in need of top-tier assistance with vehicle repairs or accident management.

20. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Ivan,
Thank you for leaving your 5* review for our team. We are delighted that your experience with us was positive.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

The team was absolutely fantastic

The team was absolutely fantastic
I’ve been involved in a very nasty accident on the 13th of December and from the moment I called about the accident all the way throughout the entire process the Mercedes team in particular Anil has been extremely helpful giving me updates every week about the conditions of my car
I’m, very thankful and very excited to drive my car Again
I can’t thank you enough for the support and professionalism

I would definitely recommend them , in the unfortunate event that somebody has been involved in an accident

21. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Bogdan,
We really appreciate your kind comments and lovely feedback. Thank you so much for taking the time to share you experience with us.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Excellent customer service by Ali

Excellent customer service by Ali
The work was done perfectly
The aftercare was professional and amazing

10. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Nadia,
Thank you for leaving us a review, we really appreciate your kind comments and for taking the time to leave a review.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

I was directed to FastLane Guildford by…

I was directed to FastLane Guildford by AX claims management company as I insisted on using an Audi approved body shop for my no-fault claim. They did a brilliant job and looked after my car (even though it was the oldest one there!). Even gave me leftover paint so that I could touch up the stone chips on my bonent. Andrew Varns was professional and is a great customer facing brand ambassador for Fastlane. Hope I dont have to, but if I do need to I will defo insist of using Fastlane in the future.

27. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

We are delighted to read of your experience with us and appreciate you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Utterly professional

Utterly professional. Kept me well informed throughout the repair period. Showroom quality of work. Hassle-free. I highly recommend them with confidence.

20. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Henry,
Thank you for taking the time to leave us such a positive review, we really appreciate your kind feedback.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Almost worthwhile having the prang…

It was almost worthwhile having the prang to experience the quality of care, service, communication, flexibility and excellence of work provided by FastLane. Outstanding.

7. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Simon,
We are delighted to read of your experience with us and appreciate you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Sal at Loughton Mercedes

I saw Sal at Mercedes Loughton today regarding a broken bumper.

He was extremely helpful and not only assisted me in patching up the bumper temporarily to allow me to get home..

He also made an appointment as a priority to come to the bodyshop to repair the damage.

He went above and beyond which i really appreciate
Top Man !!

25. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Patric,
Thank you so much for taking the time leave share your experience with us. We are delighted to read of your lovely comments and positive experience with us.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Sal at Loughton has gone above and…

Sal at Loughton has gone above and beyond for me since the day of my accident answer the phone on a Sunday evening as I was in a state of shock, he calmed me down and reassured me we would have everything sorted by Monday day end.
Process of getting me in my courtesy car from start to finish has been hassle free as well.
Communication throughout has been thorough and concise with helpful feedback from Sal via Phone call.
Thanks again Sal, you the man!

3. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Alfie,
We really appreciate your kind comments and lovely feedback. Thank you so much for taking the time to share you experience with us.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Excellent customer service

I brought my Tesla into Fastlane after an accident as I'd heard good things about them and I'd had bad experiences with garages in the past. I was really pleased with how quick and efficient the customer service was and the car came back immaculate. I wouldn't trust my car with anyone but Fastlane in the future.

21. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Leigh,
Thank you so much . The Team is delighted to read of your experience with us and we really appreciate you taking the time to write your review.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

I had my car fixed with Sal

I had my car fixed with Sal. Exceptional customer service. Highly recommended! Appreciate the quick turnaround.

18. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Nilsel,
Thank you very much for your great review and 5* rating .It will be passed on to the team.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Thanks Sal

I was unlucky to be involved in a non fault accident i contacted Sal at Mercedes Loughton and he was extremely helpful, he kept in touch with me throughout the whole process including arranging similar hire car as mine
and the final repair was done at a very high standard
thanks for your help !!!

1. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Gary,
Thank you for taking the time to leave your kind comments for the team at Fastlane. We are delighted to read of your review.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Top Class Garage and Service

I’ve just had my Tesla repaired at Fastlane Elstree. Everyone involved were helpful from start to finish would highly recommend as my car looks amazing!

Thank you

9. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Angela,
We really appreciate your kind comments and lovely feedback. Thank you so much for taking the time to share you experience with us.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

My car was recently repaired by…

My car was recently repaired by Fastlane at Elstree and I was impressed with the service from start to finish. Everyone was very professional and my car looks fantastic. Just like new and cleaner that it was before. Would definitely use again and recommend.

4. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear D Louise,
Thank you for leaving your 5* review for our team at Fastlane Elstree. We are delighted that your experience with us was positive.
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

Great experience

I had an accident at the beginning of November and I can't express how pleased I am with the result. Fastlane were quick and professional. My car actually looked like new when I got it back. I can't recommend them highly enough.

14. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Jay,
We are delighted to read of your experience with us and appreciate you taking the time to write your review. Thank you!
Kind Regards,
Fastlane Team

Vurdert til 5 av 5 stjerner

If I could give 100 stars, I would.

If I could give 100 stars, I would.

Fastlane were absolutely fantastic, from start to finish after my BMW had been involved in an accident.

The customer service is absolutely incredible, sending me updates of how the car was getting on, at what stage we were at and keeping me informed on when I could expect my car back.

The repairs are out of this world. The car looks better than it did when I bought it!

Thank you so much to the entire team. I highly recommend that you look no further than this garage for anything repair related.

18. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Fastlane Paint & Body Ltd

Svar fra Fastlane Paint & Body Ltd

Dear Jack,
Thank you so much for your review & comments. We are delighted to read of your experience with us.
Kind Regards,
Fastlane Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv