expressone.si Anmeldelser 

The carrier falsely claimed that I was not at home at the time of delivery attempt.

It's incredible how poorly parcel delivery can go. Most people will write about bad experiences with delivery only, but the level of consistency at being terrible with these folks is incredible. I don't think much more could go wrong more often without making schoolkids do it as a chore. I had the majority of my parcels go through them over the past year or so and now I'm simply not purchasing anything without a guarantee that this company won't get to touch it. I simply don't want it if I have to deal with them again.

Customer support is never available and never responsive. Their website for redirecting parcels has been broken for half a year. Constant misinformation by couriers about dates of delivery, or where they left their parcels, or delivering them to a point they preferred instead of as specified.

They've marked two orders as "delivered" before delivering them, making refund processes with online vendors a major pain. Sometimes their IT systems prevents parcel deliveries altogether - I've seen a courier bring parcels to a gas station collection point and they wouldn't scan, so they just had to take them back to the warehouse. Parcels being delayed or delivered late by them is just normal.

The tragedy is that the understaffed people doing the work maybe want to do a good job, but can't afford to with the time they're given and for the money they're being paid and are anyway unable to because they don't have a functioning logistics app of the sort that you can literally buy ready-made.

Worst delivery service

the worst delivery service. always issues. avoid them if you can. much worsw than regular post, DPD, GLS, DHL etc...

Worst delivery service probably in the whole Europe.

The package will almost never be delivered on time (it can be delayed for several days). When the package will arrived, it will a lot of times be damaged. I tried to contact them about my delivery. And it took 20 minutes. There excuse for the delayed delivery was unexpected problem in Lenart (road was closed and their staff had health problems... what???). I would not recommend them. Avoid if possible. You are going to save yourself a lot of time and nerves.

Absolute nonsense. 3 days back-to-back they messaged and promised delivery in Kranj during the day, then no calls, no messages, just by the end of the day they messaged that they failed to deliver, same story next day, support is useless, they can't even reach their courier. What a nonsense! How is it possible?!

They are unprofessional and they didn’t deliver my package

Slabše kurirske službe nisem še zasledil. Kurirji naše pakete oddajo na drugih naslovih, in zabeležijo kot dostavljane!?!
Česa podobnega še nisem doživel od kuriske službe. Prvič sem mnenje izbrisal na prošnjo zaposlene v tem podjetju, saj so zadevo uredili. Sedaj ko so mi 4x paket označili kot dostavljen, čerpav paketa nisme prejel žal vam priporočam samo izogib tej kurirski službi v kolikor je to mogoče.

Niti enkrat paket ni bil dostavljen na naš naslov, ampak ga vedno pustil pri sosedih (vedno drugje). Na telefon za stranke se ne oglasijo, nite ne pokličejo nazaj. Kurir nikoli ne pokliče.

Delivery guy called me and asked to come pick up a package 30 km from where i live or else he will not deliver the package.

he didnt deliver today another day went by and again i didnt get the package. TERIBLE USER EXPERIENCE

Paket ni bil dostavljen.
Kurir ni poklical niti poslal sms.

Their delivery guys are rude.. They never deliver in time and they mark the delivery as unsuccessful saying thare you're not at home when in reality you're all day home.
Few weeks ago I marked on their website to leave my package at a local petrol station when the guy called me he has the package I told him that I'm not home and that I chose to leave the package on Petrol and he replied that he's not going in the city center just because of that and that he'll deliver it some other day.

Just horrible.
I found my package at the terrace of my neighbor. All wet. The Christmas present is broken because of you.
I am really angry. I was all day home and you are so lacy to bring it to my door 😡 i paid for a good service and that is what i got 😡😤that is the second time i had a problem with your service.

It is impossible to establish contact with the company in any way. I have no idea where my package is, which was allegedly attempted to be delivered unsuccessfully, which is a complete lie because there was no such attempt. Such companies should not exist at all. I am interested in what state institutions are doing in regarding the control of the operations of such companies? I am not sure that the Austrian owner is aware of what is happening in this company.

Absolute disaster and a joke of a shipping company. The courier was rude and completely unprofessional when calling me and insisted to leave my package 30 km away from the address they were supposed to deliver to. My parcel was not delivered at all. They should be ashamed of themselves!

Disaster shipping company. If you can do not order with them. Do not cooperate with them. Delivery attemps that it seems like you are not at home. Actualy they just did not have time to deliver the item. Item still not delivered after 20days of first attempt. No response over email, telephone or their website contact form. Avoid or not order at all. I stopped using aliexpress because of bad shipping experiences multiple times.