EssenceCar Rental Anmeldelser 

60
•
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Ich habe über Discovery Deutschland gebucht. Der Anbieter ist Essence, das Fahrzeug habe ich von Everyday HDY bekommen. Hat alles super funktioniert das Fahrzeug war auch gut, aber mit der 500€ Kauti... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

I rented a car from Izmir airport. To be fair it was a good service, car and represented good value for money. The issue I had was it was not clear to me that I needed to go to the Everyday car ren... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Attention voleurs! Jamais une location de voiture ne s'est autant apparenté à du vol. Personne à l'arrivée, voiture downgradée et en mauvais état, pneus dégonflé, encaissent la caution (il a fallu deu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great car rental company, would definitely use again. Polite and very friendly guys, customer service was wonderful. The actual pick up and drop off process was easy, straightforward and hassle free.... Vis mer

Informasjon om virksomheten

  1. Kjøretøy og transport

Skrevet av virksomheten

Discover the official channel of Essence Car Rental, where your journey begins!


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

60 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(60)

35 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Poor car hire dalaman

Actually we arrived on time and made contact with the car rental agent
Waited not too long outside the airport agent picked us up and drove us to the site
He was very professional
Friendly and helpful
For first time experience he offered me the Internet dongle that was very useful and I paid for that quite happily
Away we went to put hotel only 10 minutes drive away.

The car was acceptable but mechanically problematic, it failed to start flat battery
I put 15 litres fuel in over 1000 lira and never used the car

Another agent came and replaced the car much worse than the first original car with fuel level on the red and that was riddled with problems tracking out damages tires dents every where was not presentable

Anyway these fiat eyes are rubbish cars not roadworthy no power no speed totally rubbish cars for family and dangerous
Best go direct to avis or hertz cleaner safer cars with good safe pick up speed when changing lanes going up hill that car struggles and the manual gears are very crunchy
I paid extra 35 euros for accident cover never needed it thanks

27. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brillant !

Mukemmel servis, yeni bir arac ve kusursuz hizmet, tesekkurler Essence

A new car with excellent service ! No doubt the best ever İ ve booked in Turkey

4. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

From july 11 when i returened the car…

From july 11 when i returened the car in Istanbul Airport the deposit not back for me it's 10000 tl

11. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til EssenceCar Rental

Svar fra EssenceCar Rental

Dear customer,
The release date of the deposit is indicated in our system. We recommend that you review our terms and conditions prior to your rental.
Kind Regards
Support

Vurdert til 1 av 5 stjerner

This bad company

This bad company, take my two time deposit, is fraud my 8000TL deposit, very bad .anybody will Be careful. Thank you.

7. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til EssenceCar Rental

Svar fra EssenceCar Rental

Dear Customer,
The deposit is not charge from credit cards!
it is only pre-authorized (blocked) and automatically released after the rental period.
Kind Regards
Support

Vurdert til 5 av 5 stjerner

Great car rental company!

Great car rental company, would definitely use again. Polite and very friendly guys, customer service was wonderful. The actual pick up and drop off process was easy, straightforward and hassle free. What's there not to like. 5 star company!

21. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad bad bad we booked a car and paid a…

Bad bad bad we booked a car and paid a down payment once we arrived we waited i start calling the company they told me wait please

I called back later they told me car is accident please cancel !!!!!!!!!!!!

8. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til EssenceCar Rental

Svar fra EssenceCar Rental

Dear Customer
All our vehicles are deliver in perfect condition after undergoing thorough inspections.
Kind Regards
Support

Vurdert til 5 av 5 stjerner

Good customer support

Good customer support. Perfect communication. Price and service ratio is enough level than other company. Thank you for rental car service at my turkey travel

8. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

0 star

I can not give 0 star so I am forced to give 1 star. This "company" is absolutely dishonest, their price is apparent good but you do not have any guarantee to take the car you booked and paid. We had a bad experience with this "company". They are liars, false, dishonest. They damaged our vacation and we lost 2 days to report the problem to the police in Istanbul.
Avoid this false people and their apparent good price

20. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til EssenceCar Rental

Svar fra EssenceCar Rental

Dear Customer,
in the event of an accident, our customers are required to obtain a police report and submit it to us. This obligation is clearly stated in our rental terms and conditions.
Kind Regards
Support

Vurdert til 1 av 5 stjerner

Worst car rental in Turkey

We booked a car in Istanbul for 15 days. The contract said they would take the car to the airport at 10.00. One hour after we tried to contact them and after 45 minutes calling they said that they did not have the car because the customer that rented it before had not given it back. They even told us that they knew about this problem but forgot to inform us. They told us that they did not know when we were going to recieve a car and they could give our money back. We did not accept as we had rented this one months ago with a very good price. Once we started complaining they said they were going to look for a solution and would call us back in a few minutes. We called them for almost two hours and answered just once, and when they knew it was us they hang up the phone. We had to book Another car with Another company after 4 hours waiting.

8. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til EssenceCar Rental

Svar fra EssenceCar Rental

Dear Customer,
All of our customers are honored with a vehicle. However, due to the previous customer extending their rental period, there was an unexpected delay beyond our control.
Kind Regards
Support

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