Arrived fast, mint condition, really low price (presumably because the pole of the pole saw is not much good at latching in the extended position, but I manage). Used it to cut down the dead pine tree... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had a faulty telescopic jet washer extension pole. Called customer services and after quick video review of fault replacement sent out with returns label for faulty item. This is why I prefer to deal... Vis mer
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Got everything we ordered, but clearly outsourced some of the Cleaning solution to another company with the Njord products as they came a day before. Didn't receive any tracking information. Njord pro... Vis mer
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Wrong product was sent. They agreed to exchange but there was a delay at their end which meant a delay in starting work. It was a business starter package and yet all that was provided was a short vi... Vis mer
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Informasjon om virksomheten
- Leverandør av rengjøringsprodukter
- Utstyrsleverandør
- Leverandør av industriutstyr
- Leverandør av industrielt vakuumutstyr
- Produsent av maskindeler
Om Equip2clean
Skrevet av virksomheten
BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES
The 1st Choice of Cleaning Pros
Skrevet av virksomheten
- Over 50 Years in the Trade!
- Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.
Always Happy to Help.
Great Quality Gear at The Best Prices!
12 Months Warranty.
Kontaktopplysninger
Kiam House, L33 7TD, Liverpool, Storbritannia
- 0151 548 5500
- support@equip2clean.co.uk
- www.equip2clean.co.uk
4,3
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Very prompt service
I received my in-line water filter within 2 days of ordering and I was informed every step of the way when it would be delivered. Excellent Service 👍
Regarding the water filter it was extremely easy to assemble and after a couple of used it does appear to be working great and leaving no water spotting.
Well done to all concerned.
6. juli 2026
Svar fra Equip2clean
Hi Andrew,
Really appreciate the 5 stars — pleased the filter reached you within two days and that the delivery updates kept you in the loop. Great to hear it was easy to put together and that it’s already giving you clean, spot‑free results.
Thanks again for the positive feedback and the shout‑out to the team.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Helped despite the issue not being their fault
I bought a machine from Equip2Clean back in January, but had mixed results from it in terms of it’s reliability. I contacted them and they gave me guidance on how to self remedy it.
When it was initially delivered it was clearly handled badly by the courier, equip2clean apologised for this and gave a partial refund at the time to reflect this.
Sadly the machine never really worked well so after an attempt to repair it they agreed to refund it completely.
I don’t think it’s an inherently rubbish machine as when it did work it was fantastic. I’m sure it was likely just a duff one.
They sell a range of great products and I hope to buy from them again in future, as they have shown that although the faulty machine was out of their control, how they dealt with it was great.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equip2clean
Hi Daniel,
Thanks for taking the time to leave such a detailed review — really appreciate it. I’m glad we were able to work through the issues with the machine, even though the faults were caused by courier damage and not something we could have predicted. We always try to put things right where we can, so I’m pleased the guidance, the partial refund at the start, and ultimately the full refund helped get everything resolved for you.
It’s good to hear that when the machine was working, it performed well — it does sound like you unfortunately ended up with a duff unit. We appreciate your understanding and your comments about how we handled the situation.
Thanks again for the feedback, and we hope to see you back with us in the future.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Ann,
Really appreciate the 5 stars — pleased to hear everything was straightforward to order and that the delivery was nice and fast. Thanks for taking the time to share your experience.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Fast service good prices
3. juli 2026
Svar fra Equip2clean
Hi Ian,
Thanks for the 5‑star feedback — glad you found the service fast and the prices good. Much appreciated.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great service 👍🏻
30. juni 2026
Svar fra Equip2clean
Hi Justin,
Really appreciate the 5 stars — great to hear you had a good experience with us. Thanks for taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great service
30. juni 2026
Svar fra Equip2clean
Hi Paul,
Thanks for the 5 stars — really glad to hear everything went smoothly for you. Appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Good product and quick delivery
Very quick delivery easy to navigate website. Great little battery powerful air blower.
29. juni 2026
Svar fra Equip2clean
Hi Helen,
Thanks for the 5 stars — great to hear the delivery was quick and that you’re happy with the blower. Appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
First time user
First time user, emailed you guys for advice on purchasing a type of hose for a jet wash, got great advice very quickly. Purchased what I needed sent out in good time and good products.
Thank you very much
29. juni 2026
Svar fra Equip2clean
Hi David,
Thanks for the 5 stars — great to hear the advice helped and that you got exactly what you needed. Really appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Quick friendly service
Had a small issue with part of the item being damaged in transit, customer service were super friendly, and sent a replacement straight out, and to a new address as per my request as we had put the incorrect delivery address originally. Super friendly and helpful staff!
3. februar 2026
Svar fra Equip2clean
Hi Caitlin,
Great to hear everything was sorted quickly and that the replacement reached the right address this time. Thanks for the lovely feedback — really appreciate you leaving the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great fast delivery many thanks
26. juni 2026
Svar fra Equip2clean
Hi Garry,
Thanks for the 5 stars — great to hear the delivery was nice and quick. Appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great I got what I wanted but you guys…
Great I got what I wanted but you guys gave me two parcels I’m not complaining but I opened the one I didn’t ordered which came with the nozzles I ordered but also with the handle and then my actual parcel arrived with the nozzle only just wondering if you’d like your pacel back since i didn’t order this gun Handle and second nozzle besides that shipping was fast and product top quality
17. juni 2026
Svar fra Equip2clean
Hi Issah,
Really appreciate the review — great to hear the shipping was quick and the product’s spot on. As for the extra parcel, no need to send anything back. You’re fine to keep the handle and nozzle. Thanks again for the feedback.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Cheap price but well made no issues so…
Cheap price but well made no issues so far so 5 stars 👍🏻
25. juni 2026
Svar fra Equip2clean
Hi Mick,
Thanks for the 5‑star review — really appreciate it. Great to hear you’re finding it well‑made and trouble‑free so far, especially at the price point.
If you need anything at all going forward, just let me know.
Jon Raven
Head of Customer Service
Equip2Clean
Castle Heaters 3kw outdoor heater
I bought a 3kw outdoor heater for our bbq area, it arrived promptly, unfortunately damaged in transit. I immediately phoned to report the damage, and pleasantly surprised to hear they would send a replacement out straight away rather than wait to receive the damaged unit. It arrived the next day, in good condition, we had it fitted in time for a planned bbq at the weekend. I wish all customer service was as obliging and efficient as this!
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equip2clean
Hi Chris,
Thanks so much for the fantastic 5‑star review — really appreciate you taking the time to share your experience.
I’m glad the replacement heater reached you quickly and that we were able to get everything sorted without delaying your plans for the weekend. We always aim to resolve transit damage immediately, so it’s great to hear the process worked exactly as it should for you.
If you need anything else at all, just let me know.
Jon Raven
Head of Customer Service
Equip2Clean
Not the same equipment showen when…
Not the same equipment showen when delivered very difficult compared to what u ordered
11. juni 2026
Svar fra Equip2clean
Hi Tim,
Thanks for your message.
I’ve had a look into your order, and I can see what’s happened here. The listing you purchased from shows our previous green‑style Aquaspray pole, but we have since updated the range and now supply the new improved version as standard.
You weren’t made aware of that change when ordering, and that’s on us — we should have communicated the update and the benefits of the newer model before dispatching your order.
Just to clarify, the poles you received are the latest upgraded design, which includes improvements in:
Strength and rigidity
Clamp durability
Anti‑spin performance
Overall ease of use and lifespan
They are a direct replacement for the older style, but I appreciate they look different to what was shown on the listing.
If you’d prefer the older green version, let me know and I’ll check availability. Otherwise, if you’re happy to keep the upgraded poles, I can send over a quick guide to the new clamp system to make them easier to use.
Let me know how you’d like to proceed.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Dring,
Thanks so much for the 5‑star review — really appreciate you taking the time to share your experience. Great to hear Lewis looked after you well and that everything went smoothly.
If you need anything at all going forward, just let me know.
Jon Raven
Head of Customer Service
Equip2Clean
Ho all who read this I was buzzing to…
Hi all who read this I was buzzing to get this purchase I drove to there store to speak with them before I purchased asked questions was told they come with a makita battery. Missled information.
I received a call today issues rectified by John
The makita battery’s only come on the back packs.
All in all good product for price
22. juni 2026
Svar fra Equip2clean
Hi Peter,
Thanks again for taking the time to update your review — I really appreciate you revisiting it after our conversation on Friday.
I’m glad we were able to clear up the misunderstanding about the Makita batteries. As confirmed, the Makita‑style batteries only come with the backpack systems, not the handheld poles shown in the listing you purchased. The information you were given in store should have been clearer, so thank you for giving us the chance to put that right.
It’s great to hear you’re happy with the product overall and feel it offers good value for the price. If you need anything else or have any questions as you get used to the equipment, just let me know.
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Pavel,
Your review states that you experienced a long wait for your order, but this is not accurate and we do need to correct the record for anyone reading.
You placed your order on 10/06, selected 48‑hour delivery to Northern Ireland, and the parcel was delivered on 12/06 — exactly within the paid delivery timeframe.
We understand that delivery speed is important, but in this case the order was dispatched promptly and arrived on time. Reviews should reflect the actual experience, and suggesting there was a long delay is misleading to other customers.
If there was a separate issue with the product itself, please contact me on jon.raven@equipmartuk.co.uk and I'd be happy to help.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Competitive price and speedy delivery
Competitive price and speedy delivery. I had never used this product before but I am pleased to say it lived up to the reviews and left my car very easy to dry off with absolutely no water marks. Will keep using it and would recommend
8. juni 2026
Svar fra Equip2clean
Hi Andrew,
Thank you so much for the 5‑star review — we really appreciate it.
It’s great to hear you found our product competitively priced and that delivery was nice and quick. We’re especially pleased that it performed exactly as you hoped, leaving your car easy to dry with no water marks at all. That’s exactly the result most customers look for, so your feedback will be really helpful to others considering it.
Thanks again for recommending us, and we’re glad it’s now part of your regular routine.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
SHOCKING CUSTOMER SERVICE and the…
UPDATE.in response to Jon.
2 poles bought in the 15/01/26 £659.90. Order number #77802ECW hoses supplied with poles.
1st email sent 30/05/26
2nd email sent 02/06/26
23rd email sent 03/0626 these were sent via your contact link on your webpage.
I haven’t communicated with you about the rusty quick release that snapped. After 4 months I’d expect more. I’ve had to secure it with a screw. Please do review and check these details
SHOCKING CUSTOMER SERVICE and the product is poor.
1) no replacement sections.
2) the quick release button that attaches the brush to the stem has rusted and snapped. Brush won’t stay on.
3)Anti spin?
4)Hose is flimsy and useless in hot weather.
Bought 2 poles and both need replacing after 4 month
5. mai 2026
Svar fra Equip2clean
Hi Daz,
Thanks for taking the time to leave a review. We’ve looked into this carefully, and we do want to clarify a few points for anyone reading, as the details in your review don’t match the information we have on record.
The only order we can find under your name is for two brush heads and a lever. We cannot see any orders for poles, hoses, or replacement sections, and we also haven’t received any emails or WhatsApp messages from you reporting issues or requesting support. If we had been contacted, we would of course have helped straight away.
Because of this, some of the points raised don’t relate to the items purchased:
Replacement pole sections – no poles were ordered.
Quick‑release button – we haven’t had any communication about this fault.
Anti‑spin – the items purchased don’t include anti‑spin features.
Hose issues – we haven’t supplied any hose.
“Bought 2 poles” – we have no record of any pole purchases under your name.
We’re always happy to help resolve genuine product issues, so if you believe the order may have been placed under a different name or account, please get in touch and we’ll look into it properly.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great service & item delivered next…
Great service & item delivered next working days.
Many thanks
16. juni 2026
Svar fra Equip2clean
Hi Mark,
Thank you for the fantastic 5‑star review — we really appreciate it.
It’s great to hear you received your item the next working day and were happy with the service. We always aim to dispatch orders quickly and keep things running smoothly, so your feedback means a lot.
Many thanks again for choosing us.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
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