Arrived fast, mint condition, really low price (presumably because the pole of the pole saw is not much good at latching in the extended position, but I manage). Used it to cut down the dead pine tree... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Equip2 clean were very good at addressing an issue I had with an order, going above and beyond to make amends. Mistakes can happen, but it is how it is put right that matters most and they excelled in... Vis mer
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Had a faulty telescopic jet washer extension pole. Called customer services and after quick video review of fault replacement sent out with returns label for faulty item. This is why I prefer to deal... Vis mer
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Got everything we ordered, but clearly outsourced some of the Cleaning solution to another company with the Njord products as they came a day before. Didn't receive any tracking information. Njord pro... Vis mer
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Informasjon om virksomheten
- Leverandør av rengjøringsprodukter
- Utstyrsleverandør
- Leverandør av industriutstyr
- Leverandør av industrielt vakuumutstyr
- Produsent av maskindeler
Om Equip2clean
Skrevet av virksomheten
BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES
The 1st Choice of Cleaning Pros
Skrevet av virksomheten
- Over 50 Years in the Trade!
- Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.
Always Happy to Help.
Great Quality Gear at The Best Prices!
12 Months Warranty.
Kontaktopplysninger
Kiam House, L33 7TD, Liverpool, Storbritannia
- 0151 548 5500
- support@equip2clean.co.uk
- www.equip2clean.co.uk
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good product Good service
14. april 2026
Svar fra Equip2clean
Hi Allan,
Thank you for the great 5‑star review. Really pleased to hear you’re happy with both the product and the service.
If you need anything else at all, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Philip,
Thank you for the great 5‑star review — really pleased to hear you’re happy with the product and the fast delivery.
If you need anything else, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
I spent a lot of time looking for a new…
I spent a lot of time looking for a new presser washer and I’m glad I found equip to clean and got the DTLR LITE for my mobile detailing business
2. april 2026
Svar fra Equip2clean
Hi Terry, thank you — that means a lot. I’m glad you took the time to find the right machine and that the DTLR LITE is doing the job for your mobile detailing work. If you ever want tips, accessories, or a quick walkthrough to get the most from it, just drop me a line.
Jon Raven
Head of Customer Service
Equip2Clean
First of all compeditive pricing
First of all compeditive pricing . Excellent customer service ( Jon listened and provided an exemplary customer service experience) would and will use again
10. april 2026
Svar fra Equip2clean
Hi Tony — thank you for the fantastic 5‑star review. I really appreciate the kind words about my service, and I’m glad the pricing and overall experience hit the mark for you. It means a lot that you’d use us again.
Jon Raven
Head of Customer Service
Equip2Clean
Ordered spares for my machine which…
Ordered spares for my machine which ended up not being available so was given a refund. Tried to order a part off eBay which was also not available.
Ended up with a brand new machine which I am very happy with with
10. april 2026
Svar fra Equip2clean
Hi Paul, thank you for the feedback and for your patience while we arranged the refund and replacement. I’m really pleased the new machine is working well for you. If you’d like any setup tips, spare parts, or a quick walkthrough, reply here or email me and I’ll be happy to help.
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Warren — thank you for the 5‑star review. I’m really glad I could help you get the correct item sorted, and I appreciate you taking the time to share your experience.
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Paul — thank you for the 5‑star review. I’m really glad your pump was posted straight away and that you’re happy with the service. I appreciate you choosing us and calling us a top company.
Jon Raven
Head of Customer Service
Equip2Clean
Easy ordering
Easy ordering, great delivery and overall great product, never use a electric pressure washer again.
7. april 2026
Svar fra Equip2clean
Hi David — thank you for the brilliant 5‑star review. I’m really glad the ordering and delivery were spot on for you, and it’s great to hear the product has made such a difference that you wouldn’t go back to an electric pressure washer.
Jon Raven
Head of Customer Service
Equip2Clean
Replacement high pressure hose for my…
Replacement high pressure hose for my Karcher. Quality product which fits well and works! Very quick delivery too. Spot on
7. april 2026
Svar fra Equip2clean
Hi Howard — thank you for the 5‑star review. I’m really glad the replacement high‑pressure hose fit your Karcher perfectly and is working as it should. Great to hear the delivery was quick too — spot on feedback and much appreciated.
Jon Raven
Head of Customer Service
Equip2Clean
Customer Services
Good communication when enquiring about a specific item i needed etc and was delivered in good time 🙋♂️
7. april 2026
Svar fra Equip2clean
Hi Stephen — thank you for the 5‑star review. I’m really glad the communication was helpful when you were checking the item you needed, and it’s great to hear everything arrived in good time.
Jon Raven
Head of Customer Service
Equip2Clean
Wrong items received and going around…
Wrong items received and going around in circles with emails trying to send them back.
7. april 2026
Svar fra Equip2clean
Hi Allan — I’m very sorry you received the wrong items and for the frustrating email exchange about returns. I’m Jon Raven and I’m taking over this personally.
We sent an upgraded 900mm lance because the basic model was out of stock, and it was supplied with the correct couplings, but that does not excuse the confusion or the poor communication you’ve experienced. Please accept our sincere apologies.
I’ll sort this immediately — either an exchange, a full refund, or a partial refund if you wish to keep the upgraded lance. I’ll also arrange and pay for the return collection or provide a prepaid return label so you don’t have to chase this any further. Please contact me directly at jon.raven@equip2clean.co.uk or reply here and I’ll action it straight away.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Peter,
Thanks for the brilliant feedback — great to hear everything was “very good.” I really appreciate you taking the time to leave a review.
If there’s anything you need next — spare parts, advice, or help with an order — just let me know and I’ll sort it.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Bought a dtlr pressure washer over a…
Bought a dtlr pressure washer over a year ago had a few problems been back a few times for repairs
After a year and half they are sending a replacement out brand new
Can not fault this company really helpful and Lewis who dealt with me was so nice
If you want a professional service don’t hesitate to use this company
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equip2clean
Hi Ronnie,
Thanks so much for taking the time to leave this — I really appreciate it. I’m glad Lewis and the team were able to help and that we could get a brand‑new replacement out to you after the issues you had. That’s exactly the sort of outcome we want for our customers.
If anything else comes up with the machine or you need parts, servicing or advice, drop me a line and I’ll sort it for you.
Thanks again for the kind words and for sticking with us.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Excellent Communication
Excellent communication, goods turned up on time . Will use them again soon
2. april 2026
Svar fra Equip2clean
Hi Paul,
Thanks so much for the great review — I’m really pleased to hear the communication was clear and your order arrived on time. We’ll be ready to help whenever you need us next, whether it’s another order, spare parts or advice to get the best from your kit.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Simon,
Thanks for the great review — really pleased to hear you found the service excellent and the kit good quality. We take pride in both, so it’s brilliant to get that feedback.
If you need any spare parts, setup tips or recommendations for getting the most from your equipment, drop me a line and I’ll help out.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Great products
Great products. used this company mutiterble times always fast at getting my equiment sent out fast delivery. I ordered the bronze cleaning package full exterior cleaning setup with the kiam 3700pr great machine hasnt let me down. Also been back mutiterble times for more equipment like pressuer hoses and pressuer gauge ect
1. april 2026
Svar fra Equip2clean
Hi Ashley,
Thanks so much for the brilliant review — I really appreciate you taking the time. It’s great to hear the Bronze cleaning package and the Kiam 3700PR have been reliable for you, and that our delivery speed has been working well.
Thanks too for coming back to us for hoses, gauges and other kit — repeat customers like you are the reason we do what we do. If you ever need spare parts, advice on setup, or want me to hold stock for a future order, just say the word and I’ll sort it.
All the best
Jon Raven
Head of Customer Service
Equip2Clean
Reacted positively and quickly when…
Reacted positively and quickly when part supplied did not manufacturer's label, and therefore did not fit.
Prompt replacement by First Class post
31. mars 2026
Svar fra Equip2clean
Hi Paul,
Thanks for the feedback — I’m really glad we could sort that part quickly for you and get a replacement sent First Class. Sorry again for the mix‑up with the manufacturer’s label, and I appreciate you bearing with us.
If you need anything else — a hand fitting the new part or help finding spares — just let me know and I’ll sort it.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
I had a great experience
I had a great experience, I bought a carpet cleaning kit, everything arrived perfectly, I highly recommend it.
31. mars 2026
Svar fra Equip2clean
Hi Falcon,
Thanks for the lovely review — I’m really pleased everything arrived perfectly and that the carpet cleaning kit hit the mark. It’s great to hear you had a smooth experience.
If you ever want tips on getting the best results from the kit, need replacement parts, or want me to hold stock for a future order, just drop me a message and I’ll sort it.
All the best
Jon Raven
Head of Customer Service
Equip2Clean
Svar fra Equip2clean
Hi Joan,
Thanks so much for the great feedback — I’m really pleased the order arrived on time and that everything was hassle‑free. If you need replacements, spare parts, or any advice in future, just drop me a message and I’ll sort it.
Kind regards
Jon Raven
Customer service is shocking guy had…
Customer service is shocking guy had attitude after I wasn't happy with a blown fuse yeah only a fuse buts its a brand new machine shouldn't have been questioned in the first place
30. mars 2026
Svar fra Equip2clean
Hi Declan,
Thank you for taking the time to leave your feedback, and I’m genuinely sorry for the experience you’ve had. You’re absolutely right — when you buy a brand‑new generator, you shouldn’t feel questioned or dismissed over something as simple as a blown fuse. That’s not the standard of service we aim to deliver.
A fuse failing on a new machine is rare but can happen, and it should have been handled quickly and without any attitude. I’m really sorry that wasn’t your experience. I’ll be addressing this internally to make sure it doesn’t happen again.
I’d really appreciate the chance to speak with you personally so I can put this right and restore your confidence in us. Please contact me directly at jon.raven@equipmartuk.co.uk and I’ll make sure you’re properly looked after.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
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