Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dre... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service and rapid delivery. The shoes purchased were soft and comfortable initially. However, they gave very little support as far as the footbed was concerned and after barely two hours we... Vis mer
Selskapet har svart
Just bought my 5th pair of Elena Claire shoes - this time the black soft slip-on trainer (I already have this design in navy). I've said it in a previous review but it does bear repeating - these are... Vis mer
Selskapet har svart
Had to get two more pairs after wearing my first Elena Claire shoes right through! Most comfortable shoes I've had in years. Many compliments and people interested in them. Pleased with fast delivery... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Women's Shoes
Kontaktopplysninger
19-21 Woodside Road, BH5 2AZ, Southbourne, Storbritannia
- hello@elenaclaire.co.uk
- www.elenaclaire.co.uk
2,7
Under middels
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Low quality product
Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dress, must send to Asia and shipping must be insured. Minimum shipping cost is $25.00. Never will I order again from this company. Thumbs down 👎
8. juni 2026
Anmeldelse skrevet uten oppfordring
If I could give it no stars I would
If I could give it no stars I would. Refund policy has a min shipping charge of $25.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Order cancelled with no explanation
Order cancelled with no explanation - no answer to my email
2. mai 2024
Did not receive shoes.
I ordered two pairs of rainbow elastic weave maryjanes in size 37. I got an email refunding the money with no explanation. I did not get my shoes. I LOVE these shoes and was excited to replace the pair I've worn out, so this was a disappointing experience. I would still love to buy these shoes, but I am honestly not sure what went wrong.
2. mai 2024
I never received my order been trying…
I never received my order been trying to get a refund and email is bouncing back saying email address does not exist this is my 2nd attempt to purchase these shoes having paid delivery twice I would appreciate someone getting in touch as website is now down aswell
25. april 2024
Great Service
Elena Claire is a family business... they are very reliable and helpful and always post out as soon as possible....I love their shoes......
27. februar 2024
Reassuring to buy from local company
Straightforward online purchase, delivery as promised and shoes that I know from previous experience are hard-wearing and comfortable.
I know I could get similar products from other large online retailers, but I prefer to buy from a local company with an ethos I share - even if it costs more.
10. februar 2024
Excellent order from start to finish
Product is brilliant quality, made a fantastic Christmas present! Communication regarding delivery and the speed in which is was delivered was also fantastic!
13. desember 2023
The shoes are so comfortable and pretty…
The shoes are so comfortable and pretty - delivery is quick and returns are easy and efficient
26. september 2023
Excellent shoes
Excellent shoes - I've reordered quite a few times. So comfy for work and also for walking.
Arrived quickly - a great company and a great service!
9. september 2023
Prompt service thank you.
6. september 2023
Always delivered quickly
Always delivered quickly. Love the casual shoes always really comfy and good colours.
6. september 2023
Shoes came were good fit ,and when i…
Shoes came were good fit ,and when i contacted them as delivery was taking longer than i thought was contacted back straight away good customer service would order again with no hesitation
30. august 2023
I love these shoes
I love these shoes - they are like wearing your slippers all day!!! The only trouble is I find they don’t last as long as I like as the inner becomes detached from the sole of the shoe - still worth the money though!!! xxx
15. juni 2023
I ordered 3 pairs of shoes as they are…
I ordered 3 pairs of shoes as they are so comfortable as well as hard wearing.
15. juni 2023
This is my 3rd pair and they keep me on…
This is my 3rd pair and they keep me on my feet. I have awful feet these are so comfy and cover the deformity of bunions
14. juni 2023
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