EEBRIA Anmeldelser 

130
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Fantastic! Had an amazing experience with the drinks that were ordered for our wedding, the selection and quality of wines was amazing! Also, the new website is excellent. Everything is quick... Vis mer

Vurdert til 3 av 5 stjerner

Preferred site when it was ordered by price so cans first then kegs. New list of allergens shows what beer doesn't have e.g. mustard or eggs but does not show that most beers include Gluten.

Vurdert til 5 av 5 stjerner

Easy to use website and the chosen drinks I ordered were dispatched within 48 working hours. Arrived 24 hours after receiving confirmation that they were on route via Parcelforce. Think it's an ex... Vis mer

Vurdert til 1 av 5 stjerner

Used to be great, but now they use awful couriers such as UPS and Tuffnells. 90% of orders now take weeks to arrive and have stolen or broken bottles/cans. Some orders just don't arrive at all, and th... Vis mer

Informasjon om virksomheten

  1. Bryggeri
  2. også i
  3. Vinbutikk

Skrevet av virksomheten

Craft alcohol marketplace, shipping beer, cider, wine and spirits directly to you from the producer.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

130 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(130)

12 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

New to EeBria

Found the product I was looking for and was cheaper than from the product creator. Made my order and it was on my doorstep within 36 hrs. Excellent!

12. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have had nothing but trouble and…

I have had nothing but trouble and appalling service from EeBria. I bought a subscription for a 3 month gift and the gift was either late being dispatched, sent to the wrong address or not sent at all.

Every time I contacted them via email it was always massive apologies and no action. I had to chase the final order which was already 6 days over the due delivery date. I then had another massive apology - and another 6 days of doing nothing about it.

The customer ethos is all wrong. People are not empowered to provide credits over the £5.99 postage (insulting anyone!?!?) and no other compensation offered for a gift that cost over £100.

Also the blame culture of it being the tech team's fault that the order didn't go out on team really left a sour taste.

Awful. Would not recommend.

14. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Sorted

A couple of problems but the excellent customer service got it sorted out very quickly, will be using again

7. juni 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Eebria

Wonderful company to deal with, and a marvellous present for the man who has everything, my son in law loves receiving his beer every 3 months

3. juni 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First time user here

First time user here. What can I say? Brilliant concept to enable people to buy very much out of the way products and a superb website. The delivery time was spot on and the goods were nicely packed. Superb all round!!!

13. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Beers from different breweries every month!

I like the idea of getting beers from different breweries each month. Excellent support from the team at Eebria. Sometimes a bottle is damaged and returned to sender. You then have to chase EeBria for a new order to be sent out. The website is a bit limited and sometimes hard to manage your subscriptions.

1. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome 6 month Cider Subscription

We got a 6 month subscription to EeBria's Cider Discovery plan and we loved it. the delivery was always on time and easy to track and all the ciders were great. Definitely found a few new favorites. We'll now start a new subscription to try out the beer selection. Definitely recommend this company and their products!

1. mars 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very very poor communication from…

Very very poor communication from Eebria. When you have a problem that needs sorting quickly relating to your order you have no access to a telephone number. Instead you have to enquire via their website and receive a response within 1 to 5 days. This is unacceptable. I have spent hundreds with Eebria but I'm afraid I won't be using again. Poor service.

15. februar 2019
Anmeldelse skrevet uten oppfordring
Logoen til EEBRIA

Svar fra EEBRIA

Hi Andy,

We're sorry you feel you haven't received satisfactory customer service. So that we can look into this matter for you could you please send you order number and details about any correspondence with us to feedback@eebria.com so I can investigate.

Our policy for responding to customer enquires is to respond within 24 hours, however outside of business hours (Mon-Fri 9:00-18:00) this can be longer. If you need anymore information on this you can find it in our FAQs https://www.eebria.com/help

Thanks,
Elly

Vurdert til 5 av 5 stjerner

Great service

This is the second time I've used Eebria, and each time has been great. I was able to find exactly the cider I wanted, and it was delivered on time. Can't ask for more

11. desember 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I only seem to ever review beer…

I only seem to ever review beer providers, however EeBria equally do not disappoint. Service was great, delivery was on time and the products perfect. Will use again when the time calls.

23. november 2018
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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