I am extremely happy with my flooring, such a great company. The whole process from start to finish was made easy for me as someone who struggles with anxiety. My fitter, mani was amazing, respectf... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fit... Vis mer
Hands down the worst experience I’ve ever had with a company. They have failed to show up for my fitting four times, and on one occasion they even provided me with the wrong fitting date. Eac... Vis mer
Selskapet har svart
Really happy about the quality of work however the fitters fees are a bit on the higher side £130 to fit a bedroom and hallway with lino while having to remove your old flooring yourself. For comparis... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.
Kontaktopplysninger
Farnley Park, LS21 2QF, Leeds, Storbritannia
- 03303332360
- marketing@easipaycarpets.co.uk
- www.easipaycarpets.co.uk
4,3
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 86 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always used this company
Always used this company
They did my whole house in different times and affordable
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you, Aleisha. We’re so grateful you’ve continued to choose us for different rooms throughout your home. It’s lovely to know the affordability has helped make doing the whole house manageable.
My experience was great due to great… customer service and products
My experience was great due to great customer service! Great support and advice on carpets and prices and very quick booking. The fitters were friendly efficient and had no problems.. best company for carpets and would highly recommend.
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you so much, Eadie-Louise. We’re delighted you received great support and advice when choosing your carpet and discussing prices. It’s wonderful to hear the booking was quick and the fitters friendly and efficient too. Thank you for such a strong recommendation.
Fitters arrived on time
Fitters arrived on time , very friendly and helpful . Floor looks amazing . Will be using again . Very pleased with everything .
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you. We’re so pleased the fitters arrived on time, were friendly and helpful, and left you with a floor that looks amazing. We’d be very happy to help again in the future.
From beginning to end everything was…
From beginning to end everything was completed when they said they would and the lads who fitted the carpets where in and out within 1.5hrs and cleaned up as they went will definitely be using again
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you, Samantha. We’re delighted everything happened when promised and that the fitting team worked quickly while cleaning up as they went. It’s wonderful to hear you’d use us again.
Waited in the entire day for these to…
Waited in the entire day for these to come to my home they never turned up and there excuse was I didn’t reply fast enough to there message I would definitely not recommend this company what a waste of my day definitely don’t use these
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you for taking the time to leave your review.
We're sorry to hear you're disappointed with your experience.
We have tried to investigate your comments and contacted you to request some further information, however we haven't received a response. Unfortunately, as the review has been left under a name that we cannot match to any account, we haven't been able to locate your order.
We'd genuinely like the opportunity to look into this for you. If you could contact our Customer Services team with your name, address or order number, we'll investigate what happened and respond accordingly.
We look forward to hearing from you so we can assist further.
Highly recommend
Highly recommend. Lewis was very informative and always on time. Thank you :)
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you so much, Louise. We’re really pleased Lewis was informative, punctual and looked after you well. We’ll make sure your lovely feedback is passed on to him. 😊
They was really helpful love the carpet…
They was really helpful love the carpet they have fitted it really wel no complaints and will definitely be using them again the flooring for my hall way also really nicely laid
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you, Jade. We’re delighted you love both your carpet and hallway flooring and that everything was fitted so nicely. It’s wonderful to know the team were helpful and that you’ll be using us again.
Great service - Leon Birmingham
I had the pleasure of meeting Leon from your Birmingham team today when he came to measure up for my new flooring, and I genuinely couldn’t be happier with the service I received.
Leon was incredibly patient while I took my time choosing the right laminate colour, and nothing ever seemed like too much trouble. He was friendly, knowledgeable, and professional throughout the visit, explaining everything clearly and answering all of my questions.
He made the whole experience feel relaxed, enjoyable, and completely pressure-free. Leon is genuinely a lovely person and a real credit to your company.
The customer service I received was exceptional from start to finish. I wouldn’t hesitate to recommend both Leon and your company to anyone looking for new flooring. Thank you for making the whole process such a positive experience—I’m really looking forward to seeing the end results.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you so much for such a thoughtful review, Ieshia. We’ll absolutely make sure Leon sees this. It’s wonderful to hear he made your visit feel relaxed, patient and completely pressure-free while helping you choose the right laminate. We’re very lucky to have him, and we can’t wait for you to see the finished result!
Do NOt Use this cowboy company!!!..I…
Do NOt Use this cowboy company!!!..I read the reviews before going ahead which seemed OK...it has been a nightmare since the guy came out and measured the hall stairs and landing carpet too short ...then something happened with the fitter so had to wait another 2 weeks then got told he was rushed into hospital however they didn't have another fitter for another week in this time my grandchildren were visiting and I had to put their shoes on as the strips had to be left down for new carpet meaning the very sharp tacks were sticking up which I fell on and split my big toe on another good will gesture given but yet again came to yesterday when fitters came to fit carpet guess what...it didn't fit and was too small.At this point I had totally lost the plot with them and asked for a full refund as I am not giving them the business or booking another date for something else to happen...this has been going on since MAY...40.00 deposit was meant to be in my bank today which I'm still waiting for all day and am debating going to trading standards!!!!
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you for taking the time to leave your review. We are genuinely sorry that your experience with us fell so far below the standard we expect to provide.
On this occasion, our service did fall short. The initial measuring error, followed by the unfortunate illness of the fitter and the resulting delays, caused a frustrating and unacceptable experience for you. We fully understand why, after everything you had been through, you no longer wished to rearrange the fitting.
We are particularly sorry to hear about the injury you sustained from the carpet gripper rods. We appreciate that this would have been upsetting and concerning, especially while you had your grandchildren visiting.
We have now processed your full refund, including the deposit, and sincerely apologise for the inconvenience, delays and frustration caused throughout this process.
We completely understand your disappointment and can only apologise that we did not deliver the level of service you should have received from us.
Really nice customer service
Really nice customer service and excellent fitters
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you, Emma. We’re really pleased you received lovely customer service and were happy with the fitting team too. We really appreciate your review.
Timeframe was different to what…
Timeframe was different to what originally I was told. And they no longer refit the doors. Very inconvenient.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you for your feedback. We’re sorry to hear that you feel the service did not meet your expectations.
Unfortunately, we’re unable to identify the customer or order from the information provided, so we’re not able to comment specifically on the timescales mentioned or the circumstances regarding the doors.
If this review relates to an order with us, we’d be happy to look into the matter and clarify what was agreed at the outset. As part of our process, customers are made aware and sign to confirm that ensuring suitable door clearances is their responsibility prior to installation.
Please contact our team with your order details so we can investigate this further and address any concerns directly.
Excellent from start to fitting.
Excellent from start to fitting.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you, Amii. We’re delighted everything was excellent from the very start right through to fitting. Thank you for your five-star feedback.
professional carpet fitters.
when the carpet fitters arrived they was really nice and respectful towards myself and my daughter. thats very important to me especially when there coming into my hone. they cleaned up all the carpet trimmings put it all into bin bags and put them at the side of my bin. so yeah i was very happy with my carpet very professional.they deserve to have five stars.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you so much, Lesley. We completely understand how important it is to feel comfortable with people working in your home, so we’re delighted the fitters were respectful, professional and considerate towards you and your daughter. It’s lovely to hear you’re so happy with your carpet too.
Svar fra Easipay Carpets Ltd
Thank you, Kelly. We’re so pleased you found the team lovely. Your kind review is very much appreciated.
Really pleased with my new carpet the…
Really pleased with my new carpet the fitters did an amazing job
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you, Jacqueline. We’re delighted you’re really pleased with your new carpet and that the fitters did such an amazing job. Enjoy your new flooring!
Lewis was fab fast worker great job…
Lewis was fab fast worker great job done especially as he was on his own 😁
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you, Katy. We’re so pleased Lewis did such a fab job, especially working on his own. We’ll make sure he hears your lovely feedback. 😁
You get what you pay for i guess
You get what you pay for i guess. Sales persons quick to come out, measure up and quote. Whole website is super misleading honestly, there IS a credit limit of 1000, anything above this has to be paid in the initial deposit. Then they require you pay 1 full month before they will book you in for fitting. Again, this was misleading. They tell you you can book a fitting date, when its actually 'week commencing' and then you just kind of hang around and hope to receive some kind of update on when the fitters will come. We had multiple messages from Easipay saying it was an 'all day slot' but my husband had to chase the fitter himself to ask for times, we were told 12-3. Fitters rolled carpet out ACROSS THE ROAD and didnt wear any kind of shoe protectors. Upon cleaning up, seems like a very loose fitted carpet. All in all, i wouldnt recommend or use again.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Dave is brilliant couldn’t recommend…
Dave is brilliant couldn’t recommend him enough but fitters not so much, moan about doing work which is asked and wouldn’t even put wooden door runner on
20. juli 2026
Anmeldelse skrevet uten oppfordring
Booked in for a carpet fitting
Booked in for a carpet fitting, you wait over a week to be given an appointment at the start of the week, that appointment is an all day slot then to be told on the day of fitting they wont be coming till next week due to a break down but wont rearrange other work for work he has missed? Awful company. Needing 2 days booked of work to fit a carpet is a joke
21. juli 2026
Anmeldelse skrevet uten oppfordring
Quick easy and efficient
Quick easy and efficient, carpet feels really good underfoot and has made a massive difference to our home
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Easipay Carpets Ltd
Thank you so much. We’re delighted the process was quick, easy and efficient and that your carpet feels great underfoot. Hearing that it has made such a big difference to your home is exactly what we love.
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