Easipay Carpets Ltd Anmeldelser 

3 860
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am extremely happy with my flooring, such a great company. The whole process from start to finish was made easy for me as someone who struggles with anxiety. My fitter, mani was amazing, respectf... Vis mer

Vurdert til 5 av 5 stjerner

Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fit... Vis mer

Vurdert til 5 av 5 stjerner

I contact easypay and the customer service over the phone was fab. The lovely man I’m sos sorry I have forgotten his name was so nice and chatty waited a couple of weeks and yesterday my new carpet ca... Vis mer

Vurdert til 4 av 5 stjerner

Really happy about the quality of work however the fitters fees are a bit on the higher side £130 to fit a bedroom and hallway with lino while having to remove your old flooring yourself. For comparis... Vis mer

Informasjon om virksomheten

  1. Gulvbeleggbutikk
  2. også i
  3. Gulvteppebutikk
  4. Tre- og laminatgulvleverandør

Skrevet av virksomheten

We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(3 860)

571 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing from start to finish

Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fitting, fitters arrived promptly and go straight on with the job, cleaned up after themselves and were lovely and polite. Would recommend

7. oktober 2026
Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I couldn’t recommend EasyPay Carpets enough! The whole process was so easy and straightforward from start to finish. The gentleman came out initially, showed me the different options available, and helped me choose what was right for me. I paid my first deposit on the date I chose, and literally the day after my first payment went out, I was able to call and book the fitting for the following week, which was brilliant.

The flooring itself is absolutely perfect and looks amazing. It’s been fitted to such a high standard and I’m really happy with the finished result. The whole experience was stress-free and exactly what I hoped for. I would definitely use EasyPay Carpets again! 😊

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Hands down the worst experience I’ve…

Hands down the worst experience I’ve ever had with a company.

They have failed to show up for my fitting four times, and on one occasion they even provided me with the wrong fitting date. Each time, I’m then left waiting another week for a new appointment.

The communication has been absolutely appalling. Fitters have ignored my messages and on some occasions, have told me they were on their way, only to never show up.

This is extremely unprofessional and shows a complete lack of respect for customers’ time. I would strongly advise anyone considering using this company to think twice. After the experience I’ve had, I certainly wouldn’t recommend them.
I am so happy to have cancelled and received my refund.
I am mentally exhausted

7. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til Easipay Carpets Ltd

Svar fra Easipay Carpets Ltd

We’re very sorry to read about the experience described in this review and, in particular, the frustration and distress it appears to have caused.

We take concerns around appointments, communication and fitting very seriously. However, we’re currently unable to identify the customer or the order referred to from the information provided, so we’re unable to investigate or comment on the specific circumstances raised.

We would genuinely like the opportunity to look into this properly. If you were a customer of ours, please contact our customer service team directly with your name, order number or any other relevant details so that we can locate your records and investigate what happened.

We’re pleased to hear that your refund has been received, but we’re sorry that your experience left you feeling this way. We would welcome the opportunity to understand what went wrong and address any issues identified.

Vurdert til 5 av 5 stjerner

Absolutely over the moon with my new..

Absolutely over the moon with my new laminate flooring! The whole process was so easy from start to finish, and I’m honestly so happy with how it looks. The fitting was done brilliantly and the finish is perfect. My living room feels like a completely different room now! Would definitely recommend!

6. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

My kitchen door was broken in two…

My kitchen door was broken in two places at the bottom . I understand they dont take the rubbish but it would have been helpful if they had baged all the rubbish. I am a elderly guy with dusabilities . So no service not good

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til Easipay Carpets Ltd

Svar fra Easipay Carpets Ltd

We're sorry to hear you're unhappy with your experience and appreciate you bringing your concerns to our attention.

We've previously requested further information to help us identify your booking and investigate the issues you've raised, but unfortunately, we haven't yet received a response. We also note that your review references Norwich, which is outside our usual service area, so we'd like to establish whether this review relates to a service provided by our company.

If you could please get in touch with your booking details, we'd be happy to look into this further and clarify the situation.

Vurdert til 5 av 5 stjerner

I had a few issues with money and…

I had a few issues with money and moving and they were absolutely fantastic putting things on hold or changing my appointments when I needed. The carpet fitter was amazing and so lovely. I’m 10000% using these again! Recommend to everybody I know.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Second time using this company

Second time using this company. Needed more carpet this time so obviously more expensive. Still shocked at the fitting cost!
They also set up our payments to weekly rather than the monthly agreed scheduled. Luckily I noticed just in time.
Fitters didn’t do a great job. Bare wood showing on stairs and carpet much more bumpy than the previous job.
Probably shop around in the future.

2. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unprofessional

Unprofessional

2. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til Easipay Carpets Ltd

Svar fra Easipay Carpets Ltd

Hi Scott,

We have no account in your name are you able to provide more information if you have an account with us please?
Thanks
Easipay Carpets

Vurdert til 5 av 5 stjerner

Great service!

Kept me up to date with when carpets where being fitted polite and professional service good quality carpets and easy payment plans for a single parent household would highly recommend

1. oktober 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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