Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Something clearly up… ordered some personalised wrapping paper over 2 weeks ago. Delivery time stated as 3-4 days. Still not had notice of dispatch. Have emailed, tried the chat bot. Zero response.... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered some personalised wrapping paper. Unfortunately the wrong delivery address was on the order when I used Google Pay. I immediately emailed them back and advised of the new address. I got an a... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered a couple of personalised items, for 21st bday, contacted Henry to enquire on progress & said that if they were unable to supply in time to cancel my order. Was assured that this would be prior... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordered balloons, banners and wrapping paper for my wife’s 40th. I was worried the balloons would deflate as I ordered them quite early before the birthday. After messaging Henry he put me at ease... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner

Skrevet av virksomheten

Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 84 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(3 491)

60 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Smooth experience

Product looked as described. Arrived well packaged. Production took around 2 weeks but it is kind of expected in December.

19. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Opinion has changed but needs improvement.

I feel I have to write again after doing a bad review 3 days ago. I have now got my order Christmas Eve and I am very happy with my 3 phone cases they are lovely. I have now given 4 stars because I feel this company need better communication with their customers because when there is a problem it’s like they’ve disappeared off the face of the earth and customers think they are untrustworthy and dodgy. More updates needed and reply to customers to give them reassurance.

24. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Natalie, thanks for taking the time to write a new review for us, we have since improved out communication, and will now get back to all customers via WebChat or our email within 1-2 working days.Thanks for your feedback! Kind regards, Henry

Vurdert til 1 av 5 stjerner

AVOID

AVOID, AVOID!! Please do not use this company, placed an order for wrapping paper over 3 weeks ago. No support at all!!! No answer to emails. No telephone number. And definitely no wrapping paper!!!

23. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Lynn, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Bad service

I ordered a suitcase on the 8 December still not arrived unable to contact company by phone and don’t reply to email terrible customer service will be contacting my bank

8. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Norma, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Something clearly up… ordered some…

Something clearly up… ordered some personalised wrapping paper over 2 weeks ago. Delivery time stated as 3-4 days. Still not had notice of dispatch. Have emailed, tried the chat bot. Zero response. Found a phone number via Google, nothing. Terrible service.

However, there are loads of positive reviews for this company from not so long ago. Something doesn’t seem right.

22. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Mark, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Scam company, stay away

Scam company, product never arrived. No customer support, email them and get a return email saying this address is not monitored. Chat to them on the website, never reply back.

21. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Monika, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Dishonest company

This is a shocking company and I wish I had read the reviews before ordering. I thought maybe they were overwhelmed by Christmas orders but looking back over the reviews it seems that they are just very unprofessional at best , at worst shockingly dishonest. I placed an order for three phone cases well over a week ago and initially thought it was ok despite not receiving the 3 for 2 offer available . I did get a response on that but since then nothing. I have been given despatch notification but seemingly not for all items I ordered and the tracking number is not valid for Royal Mail so I’m not sure if anything has actually been despatched, and as all communication is ignored it is impossible to ask them to give me a valid tracking number .
More seriously I feel this is a breach in trading standards , if a company is operating in such a way where there is no way if contacting them or getting any response but taking your money and not providing the goods then at best that is a breach in contract .
I will be reporting this company to trading standards and any other organisations that I feel necessary .
I advise anyone not to order from them .
You will be disappointed.
Almost made worse by the fact that people are wanting personalised gifts. But delivering such a special and thoughtful gift that the buyer has spent time creating aswel is really disgraceful as a buyer has no time to then get a similar substitute.
If there was communication or an apology then it wouldn’t be so bad but the blatant way customers are ignored is shocking .

19. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Lucy, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Ordered a personalised phone case and…

Ordered a personalised phone case and it arrived looking completely different to what was advertised. Absolutely impossible to contact. AVOID

18. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Lucy, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Poor quality product, no customer support.

Terrible. Photo collage iPhone case poor quality - photos not lined up meaning half of some of the photographs are missing. Zero response from the company despite messaging them and emailing them.
Better companies out there.

19. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Sue, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

SCAMMERS

They won’t send your order or reply to emails , messages on Instagram or the chat box. Going to have to contact my bank to get a refund. I’m not the only one I spoke to dozens of people who purchased from them on Instagram and they all say the same thing. Can’t believe this website is still up. Don’t be silly like me and let the good reviews on their page fool you.

19. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Natalia, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

AVOID!

AVOID!! Do not buy from this company!! Customer service is non existent. No replies from anyone from any of their email addresses or online chats. Bought wrapping paper and a banner for my daughters first birthday, Asked several times for my order to be cancelled as it passed the time of my daughter’s first birthday to turn up! And when it eventually did part of it was missing anyway!

18. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Keeley, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Dyefor a company to Avoid

Dyefor is definitely a company to avoid. I placed my order for my grandkids presents, in early December. They took my money but then the story ends. Promising delivery in 2-3 days. We are 2 weeks later and they do not respond to e mails, they do not answer the phone. This is a rip off company.
Christmas in a week and presents will never arrive on time

18. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Clubb, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Appalling

If I could give minus stars, I would. This company is appalling. The customer service is non existent. The information on the website is incorrect, and they're impossible to contact.
I placed an order after reading the delivery and dispatch information, which stated 1-2 days for dispatch, with a further 3-5 days for delivery. The website states that you should allow an extra day for dispatch during busier periods. I placed my order 7 days ago. It still has not been dispatched. I've contacted the company numerous times, with no reply. I've emailed and used the chat app, yet no success. I have no items, I've had no correspondence, and it does not look like it will make it in time for Christmas, which makes the whole purpose of this purchase pointless, as I've ordered personalised wrapping paper, at £19.99 a roll. I can not stress enough, to stay away from this company!

11. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Soph, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

APPALLING COMPANY!

Appalling ordered 2 weeks ago never arrived no reply to emails or customer service do not use!!

18. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Robert, I am so sorry to hear of your negative experience of our company, if you reach out to us on Dyefor@support.com, I will see what I can do to sort this for you! If your original issue still hasn't been resolved, please let me know via email and I will sort this also. Kind regards, Henry

Vurdert til 1 av 5 stjerner

This company is a charlatan

This company is a charlatan. Don't order from them. It promises a delivery in 3-4 days. Past 2 weeks your orders still have not yet arrive with no updates and no way to contact them. Avoid ordering from Dyefor at all cost!!!

17. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Would give zero stars if i could

Would give zero stars if i could! ordered item over 2 weeks ago, raised query about the order on 2/12. no response for a week then the generic response from Henry! Didn’t even answer my actual query. To top it off, no change to order status anyway. Absolutely appalling customer service, you can’t speak to any human being, it’s a joke!!

16. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Order not received

on December 8th I ordered a personalized cover for my earphones received, I still have nothing.
Why? it was a gift.
I didn't even get the tracking number, I think this site is unreliable 😡

8. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered personalised phone case 2/12

Ordered personalised phone case 2/12, it’s 15/12 and it still has not arrived. No contact with the company, tried email and get an automated response from Henry, tried chat and still nothing! Don’t order, and now I’m going to try and get my money back!

15. desember 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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