Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Something clearly up… ordered some personalised wrapping paper over 2 weeks ago. Delivery time stated as 3-4 days. Still not had notice of dispatch. Have emailed, tried the chat bot. Zero response.... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered some personalised wrapping paper. Unfortunately the wrong delivery address was on the order when I used Google Pay. I immediately emailed them back and advised of the new address. I got an a... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered a couple of personalised items, for 21st bday, contacted Henry to enquire on progress & said that if they were unable to supply in time to cancel my order. Was assured that this would be prior... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordered balloons, banners and wrapping paper for my wife’s 40th. I was worried the balloons would deflate as I ordered them quite early before the birthday. After messaging Henry he put me at ease... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner

Skrevet av virksomheten

Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(3 491)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Second order & not the last!

This is my second time ordering from Dyefor and the quality of the items is always excellent. Having now ordered wrapping paper & banners from them, I highly recommend.
I their website very easy to use and the preview is always very accurate to the finished product.
I had to contact customer service and Henry was fantastic at sorting out the problem.
I will continue ordering from them!

7. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi there, thanks so much for taking the time to write a review! Happy to hear you had a good experience with us, and I am always happy to help. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Been back and forth with customer…

Been back and forth with customer service that iPhone 12 Pro Max is not available on the dog photo face iPhone case and they are saying it’s there. I’ve looked on two different phones and my computer and it’s 100% not there as an option.

6. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Verity, I do apologise about this again, this is available on my device which is why I was struggling to sort this for you. However, if you do reach out to me on email again I can manually sort this for you. Kind regards, Henry

Vurdert til 4 av 5 stjerner

Ordered a personalised photo case for…

Ordered a personalised photo case for iPhone as a present, really disappointed in quality, dirty ink stain on it! Should never have been sent out in that condition.
I have updated this review as it was totally my mistake and Henry is right in his reply that it is a marble effect, where as I thought it was just a plain case
Apologies to dyefor .

2. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi there, this was the marble design that you ordered, not an ink stain. Kind regards, Henry

Vurdert til 1 av 5 stjerner

They Take Orders but Don’t Deliver

Avoid this company at all costs.

I placed an order twice for laptop and iPad cases (21/08/25 & 17/09/25), paid for speedy delivery, and was repeatedly told my order had been shipped. Royal Mail tracking never updated beyond “We’re expecting it” — meaning it was never actually handed over, Henry blamed it on Royal Mail loosing it on the way to the depot, or it has been damaged. After weeks of chasing, I’ve now just been told again that it was never shipped and I’ll be refunded for the second time.

They make excuses, blame Royal Mail, and send polite but empty emails, yet they clearly cannot deliver what they sell. In my experience, this company is simply not capable of fulfilling orders and their promises are lies.

Don’t waste your time or money here, the only good thing is that they are refunding the money.

21. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Harry, I do genuinely apologise for the issues you faced with us, you did not have a normal experience with DyeFor and there was lots of problems with it, and so I can only apologise. Royal Mail does tend to lose our orders often, but I do appreciate this is still on us as this is the courier we use, which is why I refunded your order in full for you. So sorry again. Kind regards, Henry

Vurdert til 5 av 5 stjerner

Personalised wrapping paper

Emailed support after purchasing. Henry responded very fast. He was able to accommodate my request in short notice. Customer service was fantastic.
Thank you!

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible company

Terrible company - AVOID!

There was no communication for weeks about my order. Emails / chat and there's no company number. Finally someone said sorry, it's a small team.

Not good enough. By far.

18. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM company

I ordered some phone lanyards 10 days ago and have had no communication or reply to my emails since. They have just taken my money and ghosted - do NOT make an order through this company, they should not be trading!

13. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Jane, I am sorry to hear this, we don't actually sell any lanyards. Could you please reach out to me at support@dyefor.com and I will get this sorted for you. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Terrible company

Terrible company. I've ordered a case which was never sent and I never rcieve a response to the multiple emails and chats I've raised. There is no published number to call. Avoid this company at all costs.

10. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Anthony, really sorry to hear this, we did have some delays with phone cases last week but they're all sent out now. Could you reach out to me at support@dyefor.com if this has still not been resolved. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Unreliable!!! Stay clear

Really disappointed with this company. Ordered from them on 4th September, paid for 48 hour tracking so assumed it would have been dispatched by 8th at the latest but still no tracking or dispatch. Email sent and web chat but no response. I appreciate this is a small business but judging by the amount of poor reviews especially around shipping and delivery I’d say they need to amend their delivery guide lines on the website. I needed this for today (10th sept) for my
Mom’s birthday , too late now. I have requested a refund but I don’t hold out much hope. Unreliable, will stay well clear in future.

4. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Katie, I am really sorry to hear this, we had some delays last week, and if you have not yet received a refund for your late order please do let me know at support@dyefor.com. Thanks, Henry

Vurdert til 1 av 5 stjerner

I ordered a phone case on 29th August…

I ordered a phone case on 29th August and since then I’ve had zero updates. I’ve sent two emails and even messaged your Instagram page, yet I’ve been completely ignored.

This was my first time ordering from you, and it will 100% be my last. You’ve failed to stick to the timescale you promised, your communication is non-existent, and your service is shocking. I’ve already asked for a full refund, but given the way you’re operating, I highly doubt you’ll issue it.

29. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Georgia, again I am really sorry that you weren't happy with your experience with us. I have issued a full refund for you now, and if you did ever want to order from us again in the future please let me know on support@dyefor.com and I will be sure to change your opinion of us! Kind regards, Henry

Vurdert til 1 av 5 stjerner

I ordered a few sheets of wrapping…

I ordered a few sheets of wrapping paper and in error used the wrong email and postal address details. I contacted them immediately to cancel the order which they did. However a debit and credit appeared. on our business bank account which we require back up documentation for the transactions for our accountants to reconcile. Contacted them again and through a pain staking chain of emails they still are yet to provide - it has been over two weeks. I dont know how a company operates like this - will not be using them again if they are unable to carry out a simple request.

24. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi there, we did provide you with the invoice showing the amount debited and the full refund. Kind regards, Henry

Vurdert til 1 av 5 stjerner

Avoid

I have ordered a cover for my iPhone 13 Pro and received the cover for the iPhone 13 Pro Max. Obviously I can’t use it. Delivery took a month!
I realize it’s my word against their word but I have not been offered a curtesy replacement
The text doesn’t fit on the cover, I wish I could attach the photo on here. I do not recommend

1. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dyefor

Svar fra Dyefor

Hi Polina, you placed an order for an iPhone 13 Pro Max by mistake, and unfortunately due to our policy we cannot refund or allow returns on personalised goods. I am really sorry again for any frustration, however this was not at the fault of our business. We would always send replacements where the error is on our behalf. If you reach out to me via support@dyefor.com I can issue you a discount code to order the correct model if you would like. Kind regards, Henry

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv