I bought a bottle of whiskey. They shipped it to the USA via a shipping company that is not able allowed to ship alcoholic beverages to the USA. (DHL) Seriously? That is dumb. And their onl... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The website makes it easy to order. After that, good luck. I placed my order almost two weeks ago. I’ve been asking for shipment status and still have received no information. The link I was initially... Vis mer
Selskapet har svart
Shocking, I placed an order and paid for an order which I have never received. When I followed up on the order I was informed if I paid a further US$30 it would be sent via a certain transportation,... Vis mer
They are unfortunately a fraud shop. I had ordered good from them and they just did not send them. Do not buy from them.
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Discover Bhutanese craftsmanship, ethical fashion, organic food, books, mindfully handmade and crafted by extraordinary artisans from Bhutan. We are Bhutan' first and biggest online store that offers a wide range of products for retail and wholesale. B...
Kontaktopplysninger
1,4
Dårlig
48 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best Service
20. april 2020
Anmeldelse skrevet uten oppfordring
Fantastic Experience !!!
I really appreciate the respectfulness, efficiency and speed of the DRUKSELL Service!! It is well above the five star level. The citronella product ( spray) is amazing.... when my stock runs out, I will be rushing back for more!! Thanks so much! The DRUKSELL experience is the best!!!
29. mars 2020
Anmeldelse skrevet uten oppfordring
Wow I can’t believe my order came in a…
Wow I can’t believe my order came in a week! I was expecting a month. When our Bhutan vacation was cut short March 6th without one last bit of shopping, I was so glad to find you online when I got home.
Thanks for being so efficient. Love our dragon masks and love Bhutan!
17. mars 2020
Anmeldelse skrevet uten oppfordring
Quick delivery & great products!
2. mars 2020
Anmeldelse skrevet uten oppfordring
Great product!
26. februar 2020
Anmeldelse skrevet uten oppfordring
My ordering experience was fantastic
My ordering experience was fantastic. The product is yet to be used .
25. februar 2020
Anmeldelse skrevet uten oppfordring
Very good shipping
good shipping to france and no taxes added, Products as they promised and very well packed. I'll do i t again.
15. februar 2020
Anmeldelse skrevet uten oppfordring
Very happy
Very happy! Product arrived in Denver from Bhutan exactly as expected. Thank you!
29. januar 2020
Anmeldelse skrevet uten oppfordring
Good service and quick responses
Good service and quick response
28. januar 2020
Anmeldelse skrevet uten oppfordring
Highly Recommend
Highly Recommend
I am so glad that Druksell makes it so easy to access my favorite Bio Tea. It takes me back to beautiful Bhutan. Quick process to order, good shipping rate and timely delivery. Thanks!
25. januar 2020
Anmeldelse skrevet uten oppfordring
Lovely products , poor shipping
The order was to be shipped directly to my friend’s home , instead it was shipped to my home . The packing box used was too small - the soft cover book had to be bent to fit in the box. I had to put in under a heavy object for more than 24 hours to flatten again.
There were no updates to the tracking site after 12/26. The package didn’t get to my post office for more than a week after that .
The incense containers were damaged because there was no padding or cushioning in the cardboard box to keep them from getting bumped around.
Thank you
17. januar 2020
Anmeldelse skrevet uten oppfordring
All come in intact and prompt
17. januar 2020
Anmeldelse skrevet uten oppfordring
Quick respons from your support
16. januar 2020
Anmeldelse skrevet uten oppfordring
I'm satisfied with your delivery.
I'm satisfied with your delivery.
I just have 2 comments:
1) It was quite difficult to unpack. Try to use a packing technique that is easier to unpack.
2) Please do not state email address on the package, it is a sensitive personal information that can be misused.
9. januar 2020
Anmeldelse skrevet uten oppfordring
hasn't arrived, can't track
hasn't arrived, cannot track
4. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Druksell
Dear Howard,
Greetings from Bhutan and a happy new year.
- the items are currently on its way to you, however, the system that we use for tracking our packages has not been updated which we partner with Bhutan Postal services- we don't have direct access to update their system however we are following up to notify you regarding the parcel delivery status.
The last update was on the 2nd of January- you can expect to receive the item very soon, and delivery times can also be prolonged due to the customs process in different countries,
Your item should be received in the coming week or next week. Meantime, if you have questions, please do not hesitate to contact us.
Faster than expected delivery.
The delivery from Bhutan to Korea is not too late and I received a very nice Bhutanese herbal tea. thanks so much.
2. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Druksell
Thank you very much- and happy shopping with us again
Your servicea are perfect.
27. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra Druksell
Thank you very much, Helena- Happy shopping with us again
Little Expensive but Decent Quality Products
The seller has not communicated with me on this transaction, but honored my request to cancel the order and refund the money in a timely manner. However, in the past, the seller has not responded to my inquires either. I award the seller 3 1/2 stars for honoring my request.
From my previous experience, I can say that the products are a little expensive but of decent quality.
If you like to support the people of Bhutan through this website, it is a very good cause. I will order again from this website.
19. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra Druksell
Thank you Steve for the review.
Our team had received your request but we had to respond to other pending queries which required immediate attention. However, we were able to refund the full amount in a timely manner.
We are working hard to better our customer services which also means that we have to tackle all issues such as response times and customer queries. Thank you once again for your support and support for Bhutan, and apologize for the response lag and we will ensure that we improve responsiveness. Kadrinchela
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