It’s a great car hire place and the pre registration really speeds things up - we upgraded as realised we needed a bit more space and the team were able to offer me a great car at a really good a... Vis mer
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Beliggenhet
Bytt filialBristol Airport A38 Roundabout, Bristol, BS40 9UU BRISTOL, ENGLAND, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Extremely good customer service. I had an emergency flight to catch which takes off at 6am and have to be at the airport by 2am. I called the branch and they were really helpful to help me drop the ca... Vis mer
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**AVOID!!!** Added hidden fee after booking for early flight key drop off (£45!!). £1500 deposit held for 28 days AFTER returning car, be careful if using a debit card! On pick up, Baby sick on rear s... Vis mer
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Thank you once again to Drivalia Bristol for providing me with a Clio automatic for the last 47 day's. Always an excellent service together with very pleasant staff to deal with. See you next month... Vis mer
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Informasjon om virksomheten
Om Drivalia UK - BRISTOL AIRPORT
Skrevet av virksomheten
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Kontaktopplysninger
Bristol Airport A38 Roundabout, Bristol, BS40 9UU, BRISTOL, ENGLAND, Storbritannia
- 01275 402 150
3,5
Middels
216 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Extremely good customer service
Extremely good customer service. I had an emergency flight to catch which takes off at 6am and have to be at the airport by 2am. I called the branch and they were really helpful to help me drop the car back out of hours.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Professional and fast service
Professional and fast service. Thank you
20. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Marco at Bristol Airport branch…
Marco at Bristol Airport branch provided excellent assistance when dropping car back off
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Affordable price
Affordable price, short walk from terminal and friendly staff.
23. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia car rent made a realy good…
Drivalia car rent made a realy good impression! Professional and very helpful team. I would recommend Drivalia. Thanks to Lida and co workers!
Jan Gerrit
20. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Decent prices and only 8-10 minutes…
Decent prices and only 8-10 minutes walk from terminal. Read the T&C and you will be fine.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Does what it says on the tin.
It’s a great car hire place and the pre registration really speeds things up - we upgraded as realised we needed a bit more space and the team were able to offer me a great car at a really good additional rate.
My ONLY small negative is that there is not a guaranteed shuttle service, it’s a super short walk away but when traveling with a baby this is challenging… With that said the guys on the phone made a plan for me!
(Traveling alone to visit elderly family)
Thanks to the Bristol team!
18. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nice experience
Nice experience. I will visit again soon
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Thank you once again to Drivalia…
Thank you once again to Drivalia Bristol for providing me with a Clio automatic for the last 47 day's.
Always an excellent service together with very pleasant staff to deal with.
See you next month for another hire.
Jayne
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Really great service for a very…
Really great service for a very affordable price👍🏼
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Not so low cost and disgusting car
This company advertises the self as low cost, they charges us an additional 100£ to add my husband, then we're unhappy I took out a 3rd party insurance and tried to charge us 12£ a day and then the check in man told me because of that they took a £2000 deposit which would take 21 days to be returned. The car he gave us was dirty and all scratched up. Awful experience
9. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great Experience
Bristol branch was easy to access from airport. Staff were extremely efficient and very helpful. Couldn’t fault the car. Great experience.
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The italian guy is so kind
The italian guy is so kind , 10 stars to Drivalia Bristol!
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
This was our second time using Drivalia…
This was our second time using Drivalia and it was just as good the second time. Great prices and absolutely superior customer service. All the employees were very friendly and helpful.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
We hired a Toyota Aygo for 7 weeks from…
We hired a Toyota Aygo for 7 weeks from the Bristol airport branch. The service we received was first class and a big thank you to Mila who checked the car back into the depot with a big smile and kind words. We will definitely use Drivalia again.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
If I could give zero I would
If I could give zero I would. Arrived after a delayed flight and having no luggage I went straight to the on airport agent but they had given the car I had booked and paid for to someone else as I was late! All this despite putting the flight number so they could track it being late. Very upsetting and meant I missed a wedding as I then had to wait for a taxi.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.
To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.
If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
With best wishes,
The Drivalia Team
Excellent staff at the desk
Excellent staff at the desk. Recommend submitting their requested information before picking up. Car service excellent, quick and much cheaper than airport car hire firms. Handing car back was excellent and good service from Carlos.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good experience
Very good experience, good car, nice and professional people.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Avoid at all costs unless you enjoy…
Avoid at all costs unless you enjoy being lied to and treated unfairly.
Amir is a crook.
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Everything was great
Everything was great. Except that the car was 7/8 full of petrol. I had a long journey ahead so it would have been better to have started full . And it is very difficult to judge 7/8 when filling up. But that was only annoying thing. Car was great.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Drivalia UK - BRISTOL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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