Dreams - Stevenage Retail Park Anmeldelser 

239
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Stevenage Retail Park, SG1 1XN Stevenage, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We used the Dreams in Stevenage as we were desperate for a new mattress. Roy was so very helpful and knowledgeable and helped us with how to approach our decision to figure out what we were looking fo... Vis mer

Vurdert til 4 av 5 stjerner

Really knowledgeable salesman. Let us move a couple of mattreses around in order to try them on different bases. Delivery was a big negative. Paid for the mattress, before delivery date was mentioned... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely amazing, I’m sleeping much better, no hip pain anymore. An utterly dreamy mattress, I chose well. I spent a good while in the Dreams store going over and over the mattresses to slowly eli... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic caring service from Mehrnoush. Welcomed us into the store & asked if we needed any help or assistance. We said at the moment "we're just looking" We were left to wander the store & invited... Vis mer


Informasjon om virksomheten

  1. Sengebutikk
  2. Sengetøysbutikk
  3. Soveromsmøbler
  4. Madrassbutikk

Skrevet av virksomheten

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrevet av virksomheten

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktopplysninger

  • Stevenage Retail Park, SG1 1XN, Stevenage, Storbritannia

  • 01438500172

4,6

Enestående

TrustScore 4.5 av 5

239 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(239)

14 895 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The staff were helpful help me out with…

The staff were helpful help me out with the right bed and mattress very happy with the service also the drivers were helpful putting bed together and headboard mark was helpful said anything wrong with bed or need help call the shop
for advice mark was very helpful will use dreams again

6. august 2025
Vurdert til 5 av 5 stjerner

My delivery arrived at the stated time…

My delivery arrived at the stated time and I had been kept up to date throughout the delivery process.
My bed was put together quickly by a polite and efficient duo. They paid careful attention to ensuring no damage was made to my property and overshoes were donned to ensure my new carpet was kept clean.

30. august 2025
Vurdert til 2 av 5 stjerner

Superb staff.....BUT

Superb staff...... BUT management, get air-conditioning installed you have a duty of care to your employees and customers. It was unbearable in there today. People walk in and walk out.

18. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dreams - Stevenage Retail Park

Svar fra Dreams - Stevenage Retail Park

God afternoon Shara,

Thank you for taking the time to leave your review.

I am sorry to hear that your experience in store was uncomfortable due to the heat.

I have ensured your feedback has been passed on as we appreciate your comments.

We are happy to hear that you were well looked after by our staff regardless of the unfortunate situation regarding the heat.

Kind Regards,

Wayne

Vurdert til 5 av 5 stjerner

Great experience Stevenage store

Great experience in the Stevenage store, really helpful and friendly staff. They have the sleep analysis machine, then the knowledgeable staff show you which mattresses are the best fit. Great for a variety of budgets as we were shown options at different price points. Ended up with a brilliant bed we're really happy with.

10. mai 2025
Vurdert til 3 av 5 stjerner

Tempera pillows

My partner and I went instore to seek advice on the best pillows for neck support as both of us suffer from neck problems. We were advised to try and purchase Tempera pillows at cost of £149.00 each pillow.After assurances from the saleswoman that these would help enormously and to give them 2 weeks and we would notice the difference .After trying them for 2 weeks unfortunately they have not been of any benefit as promised and we are out of pocket and very disappointed 😔
Edit:Further to this review ,my partner and I have been contacted by a very nice helpful customer support gentleman Wayne who has gone out of his way to help with a gesture of good will on behalf of Dreams,many thanks to this young man for all his help and we feel much happier now with the result,can't praise him enough.!

23. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Dreams - Stevenage Retail Park

Svar fra Dreams - Stevenage Retail Park

Good morning Kay,

Thank you for your recent review.

I am sorry to hear that you are not finding your new pillows suitable.

I have sent you an email to discuss this further with you.

I look forward to hearing from you.

Kind Regards,

Wayne

Vurdert til 1 av 5 stjerner

It's the most uncomfortable bed I have…

It's the most uncomfortable bed I have slept in. The first morning I woke up with a red mark on my hip. Since that night we have put a matress topper on the matress, this has helped a bit. I am sure if I hadn't done this by now I would have a bed sore. I have phoned and I am hoping to go and chose a new bed in the next few days. I forgot to say that even though I have had backache in the past, since I've had this bed I have been taking painkillers every day for quite intense back pain.

10. mai 2025
Logoen til Dreams - Stevenage Retail Park

Svar fra Dreams - Stevenage Retail Park

Good afternoon Alison,

Thank you for taking the time to leave us your feedback.

I am sorry to hear that you are finding your mattress to be uncomfortable.

In order to offer some assistance, I have sent you some information about our 100-Night Comfort Guarantee via email and would like to be your point of contact if you do require any further assistance.

Many thanks,

Kishan

Vurdert til 5 av 5 stjerner

The sales lady in the shop was very…

The sales lady in the shop was very friendly and helpful from the beginning and went above and beyond to help us find the perfect bed and mattress for us.
Delivery was arranged smoothly, no hiccups at all and the delivery guys were very friendly, barely knew they were here.
Fantastic experience from start to finish and sleeping much better now

28. januar 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv