Dreams - Durham Anmeldelser 

213
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Unit 10 Durham City Retail Park, DH1 2RP Durham, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very happy with my new ottoman bed and the service from Dreams. The girl who served me in Dreams, Durham (Rachel- I think) was really friendly, approachable and knowledgeable. The delivery service w... Vis mer

Vurdert til 5 av 5 stjerner

Used to buying stuff online but wanted to take it seriously so we could get good sleep for a change. Was really interesting seeing the posture/sleep position analysing tech. Store was comfy and clean.... Vis mer

Vurdert til 4 av 5 stjerner

We called at the Dreams store and said we were looking to change our mattress for a similar firm one. We were offered Sleepmatch which we took up. The salesman took the results, which were not... Vis mer

Vurdert til 5 av 5 stjerner

A pleasant welcome, a friendly and highly knowledgeable lady who guided us through the entire process with zero pressure to buy. Nothing was too much trouble. A pleasure to shop in this store and so... Vis mer


Informasjon om virksomheten

  1. Sengebutikk
  2. Sengetøysbutikk
  3. Soveromsmøbler
  4. Madrassbutikk

Skrevet av virksomheten

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrevet av virksomheten

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktopplysninger

  • Unit 10 Durham City Retail Park, DH1 2RP, Durham, Storbritannia

  • 01919 337383

4,7

Enestående

TrustScore 4.5 av 5

213 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(213)

13 337 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

We went to buy a new mattress and met a…

We went to buy a new mattress and met a lovely sales assistant called Rachel. She was amazing taking time to get to know what we were looking for and listening to our moans. Together we found the perfect mattress. We were made to feel welcome and definitely not under any pressure to buy. Feel like we found a new friend. Thank you Rachel x

4. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic experience

Fantastic experience. Good product knowledge and made to feel comfortable when deciding which product to purchase. No pressure and relaxed atmosphere .

25. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic Service from start to finish…

Fantastic Service from start to finish I think the Assistant's name was Leanne she was brilliant very thoughtful and knowledgeable.

The bed itself is ideal for my mam , she is over the moon with it .

The price was really good compared to other places out there.

Thank you

5***** for all involved .

19. april 2025
Vurdert til 1 av 5 stjerner

Bought the Ruddington k matress

Bought the Ruddington k matress in October 22 within weeks matress dipping after contacting dreams was told I couldn't exchange as was claiming fault that they would send out an inspector, this never happened after numerous e mails got no response paid £1,199,00 for a matress we cannot use as a pensioner this was a lot of money totally wasted. Dreams beds should be ashamed of their customer service.

10. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dreams - Durham

Svar fra Dreams - Durham

Good Afternoon Rosalind,
Thank you for taking the time to leave your review.
I am sorry to hear that there is a possible fault with your mattress and that no inspection took place.
I tried to call today but was unable to get though so I left a voicemail and also sent an email. I hope to hear back from you so we can ensure the inspection takes place.
I hope to hear back from you soon
Kind Regards
Leanne

Vurdert til 5 av 5 stjerner

Durham Dreams Showroom footy pundits.

Run the gauntlet in the Dreams Showroom Durham. That is to say; we experienced, yet again, superb informed service which was tainted when I learned that Lian, the manageress was in-fact a ‘LEEDS SUPPORTER’?!?! Being a ManU man that lended to cracking banter emphasising warmth and inclusion whilst sorting business. First class!!!!

5. april 2025

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