Dreams - CaerphillyAnmeldelser 

314
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Gallagher Retail Park, CF83 3NL Caerphilly, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We were welcomed by Mel and she was very pleasant and helpful. I had seen the Tadley mattress online, and although I did try another one, it was the Tadley that I went for in the end. I am very please... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service, delivered within 5 days and they also really helped me when i had an issue with my mattress after i did the 100 day guarantee, fair play can’t fault them

Vurdert til 5 av 5 stjerner

Staff were friendly, knowledgeable and helpful without being pushy. My daughter struggles with social anxiety but felt at ease throughout our browsing and purchase. There was an ample range of beds at... Vis mer

Vurdert til 5 av 5 stjerner

The delivery guys were very good. Super respectful and pleasant and efficient in putting our new bed together and explaining how the bed works. Unfortunately we didn’t get their names. The Dreams Staf... Vis mer


Informasjon om virksomheten

  1. Sengebutikk
  2. Sengetøysbutikk
  3. Soveromsmøbler
  4. Madrassbutikk

Skrevet av virksomheten

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrevet av virksomheten

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktopplysninger

  • Gallagher Retail Park, CF83 3NL, Caerphilly, Storbritannia

  • 02920023901

4,9

Enestående

TrustScore 5 av 5

314 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(314)

12 604 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, delivered within 5 days and they also really helped me when i had an issue with my mattress after i did the 100 day guarantee, fair play can’t fault them

19. juni 2026
Vurdert til 5 av 5 stjerner

Fabulous

Delivery on time and Delivery driver keep us informed and was very helpful. Fabulous service 👏 well done 👏

21. juni 2026
Vurdert til 5 av 5 stjerner

We were welcomed by Mel and she was…

We were welcomed by Mel and she was very pleasant and helpful. I had seen the Tadley mattress online, and although I did try another one, it was the Tadley that I went for in the end. I am very pleased with it. I am disabled and it's a joy to sleep on a great mattress. The whole experience from first contact to the extremely pleasant, friendly delivery team. My husband has a Dreams mattress as well and he's equally happy with it. We would recommend Dreams to anyone.

13. juni 2026
Vurdert til 3 av 5 stjerner

"Seven years ago - not completely satisfied!

"Seven years ago, we bought a Sealy Posturepedic mattress from you and were highly satisfied. Unfortunately, this new purchase is a completely different experience. Not only was the price significantly higher than anticipated, but the mattress itself feels like an entirely different product. Additionally, there is a strong, lingering chemical smell—especially on the pillows—that still hasn't gone away. We expected better continuity in quality given our past experience."

13. juni 2026
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Svar fra Dreams - Caerphilly

Good Morning, R I Mechanic

Thank you for taking the time to leave us your review and for speaking with me today.

We do offer an exchange on mattresses under our 100night comfort guarantee, I have sent you an email with what we had discussed and I look forward to speaking with you soon.

Kind Regards,
Faye

Vurdert til 5 av 5 stjerner

Caerphilly Store

The staff at the Caerphilly store were very helpful.
I ordered the wrong size mattress I rang the store and they sorted it out for me.
The delivery men were very good and helpful.

31. mai 2026
Vurdert til 5 av 5 stjerner

Very Good Experience

I struggled to do an order online as the website was giving contradicting information and so I was connected to a Dreams Salesperson at the Caerphilly Store via the online link. This was very helpful as I managed to speak to an actual person who was able to answer my questions and help me complete my order over the phone.

3. mai 2026
Vurdert til 5 av 5 stjerner

Very happy customers ☺️

The experience right from ordering our new bed & mattress to the delivery people that delivered it we cannot fault it, really lovely people all the way through nothing was to much trouble 😊

12. april 2026

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