Doordeals Anmeldelser 

Ordered 1 Hemlock pattern 10 Door with Cotswold Glass and was told delivery between 3-5 weeks. A few days later we receive an email stating it will be 4-6 weeks delivery which we were okay with. It is now week 6 and we have not received our door and after emailing for an update we have been told "the previously communicated lead time was given in the best faith.

Once your door is in our warehouse we will do everything we can to get them to you as soon as we can.

As it stands I don't yet have a concrete update from from our supplier in regards to a delivery date,

Rest assured your order is currently on our priority list therefore the supplier should see this as urgent".

This is not acceptable as we are waiting for this door to finish a job for our customer to receive our final payment. It is a shame as we are a medium sized company and would have used this company for all our bespoke doors but never again. After reading reviews online it seems that this company is doing this to everyone. Would recommend buying elsewhere and not to give this company any money until they can sort out their production.

Poor quality of the external door been delivered

Easy to order. Delivered quickly. Well made door

Great service, price and quality.

Not a great experience!
The doors were delayed so took longer than there estimated 3-5 weeks (took over 6), i asked customer service how much longer the doors would be after 5 weeks only to be told the dude to holidays etc doors would be more like 5-7 weeks & if i wasn't happy i could cancel the order!
The doors were delivered by their own driver which was good but the double glazed units had glue all over them & covered in dust, again i contacted customer services only to be told to clean them off, just seems they don't care about their product or customers & its more of an "it'll do attitude"
I will never use them again & would rather find another company that hopefully has a better service! SHOCKING!!!!

Very helpful friendly sales staff. Great communication via emails. But Caught delivery driver dragging my door across the drive which made a terrible sound and the door hardly had any protection on just a thin bit of cardboard and plastic. Slightly damaged the door so I rejected it and it went back on the van. The driver was vacant and indifferent and nonplused. I Complained and received excellent support a chap in sales and consequently from Michelle in logistics and she organised an independent courier to send a replacement door in next couple of days which has now arrived on 30/8/24. This time the door was wrapped like you’ve never seen before in thicker stronger cardboard and foam corners and thick harder plastic wrap. This was a complete contrast to the original delivery which was barely wrapped up. The joiner said he’s never seen a door so well wrapped. It was like a different company had sent it and the courier (DX) was completely different and helpful and carried the door all the way to the garage. After all the unwrapping door deals had sent back exactly the same damaged door - we checked my photos with this door and the damage was the same as was our peeling from before to check the damage. So mixed feelings: good and bad really. Why didn’t the original delivery have much wrapping on? Or was this door deals being somewhat sarcastic and concealing the previous damage? Why was their original courier a bit vacant and slow and dragging my door across the drive with barely any protection? Why was the independent courier so much better than the daft courier from door deals? Why send back the door I rejected? I’m not sure I would or wouldn’t use these guys again.. there is plenty to like about the company and their staff and communication if I’m honest but the door dragging driver didn’t show care or respect and sending the same door back is not funny.

Excellent delivery driver helpful and polite

KG
Best taxi I have ever got home from a night out in a long time. I felt safe. The driver was friendly, he wasn't rude or asking inappropriate questions like other taxis, and he was helpful and the sunroof on his car was amazing 🤩

Very happy with the service

Absolute RUBBISH! Never hardwood!!!! I have never seen anything so badly
Made and worse of all, made with such rediculoisly poor materials!!! The finish is really poor and not sanded and First time someone stood on the step the front broke off and you can see the wood is nothing but a mash of absolute rubbish that mushes in your fingers! The joints are so poor the frame twists, clearly no glue used but to be honest it would be pointless as the Mortice part of the joint isnt attached to the wood or even made with the same wood as the rest of the frame!! I cannot stress how poor this is!!

Door deals have supplied our commercial premises with glazed FD60 doors, which are hard to find elsewhere. They are also really competitive with price.
To my amazement, the customer service was top-notch (a rarity these days).

Very fast delivry by their own van and driver so goods arrived in top condition, helpful staff on the phone, sensible pricing and the wood all looks good quality and finish. About to order another door now.

From the minute you place an order till it’s received the company are always updating you on the process of your order. Nothing is left to speculation
The driver who delivered the doors was very obliging and respectful and a credit to the company
I have never ordered from here before however I will use this company again and I would recommend it to everyone.

Adam has provided and exceptional service time and time again. i would highly recommend door deals to anyone.

Great door delivered on time by Sam who helped bring it indoors

Excellent service from start to finish

Great company, had a wide variety of doors, managed to get my awkward sized fire door no problem, definitely be buying here from now on, looking forward to choosing my doors for my new house when I move 5⭐ company.

A great service and a very reasonable price. Custom made and delivered very quickly. Great communication
Thank you