DKNY Anmeldelser 

The 29th of march I ordered a Wellenstyn anorak. After three weeks I contacted the customers service, because the item had not arrived till then.
They apologized: The parcel had been delivered to a wrong address. They offered me to send the ordered and payed (!!!!) anorak again, this time to the correct address.
Today, two months later, the parcel still has not arrived, so that I had to contact the costomer service again to get the tracking number.It showed that the item had been delivered already,which is not true: I have poured my money down the drain. That's fraud and the costomer service is obviously involved: They do NOT help the costomers, just on the contrary. They should all be sued. DKNY are liars and thieves, together with the "customer" service. DO NOT ORDER THERE, PLEASE!

Liars,ordered some DKNY t shirts,parcel arrived with the wrong item( a pair of shades instead) .Contacted their customer service,(if so you can call It) they were surprised about the miskate.They offered me to ship the correct items ASAP,then realised that was sold out ! Take in consideration that they took out more Money from my account that what was really the price!In the mean time 1 month has gone by,with no reply.
Avoid this site ,It Is a shame for such a brand like DKNY tò have this bunch of thieves.
DO NOT BUY from them

Got gifted a pair of pyjamas, really cute and comfortable! Highly recommend!

DKNY uses substandard thread to hem their towels. When contacted about this they asked me to jump through hoops. After going back and forth with continued hoop jumping, they said to take the towels back to the store. By the way, I'm pretty sure DKNY does not even see the complaints. The complaints go to a third party and that third party just jerks customers around. Very shoddy service. I highly recommend NOT purchasing DKNY merchandise.

Made a surprise for my beloved one by giving her a bag from this brand. She was delighted, and I was meticulously choosing the appropriate handbag. First and foremost, materials used during the production of these bags are durable and quality. Thus it means the bag can serve several years without losing its commercial form. That's awesome.

My husband bought me a DKNY watch a few years back and now the clasp is broken. The shop he bought it from has closed down and nowhere can fix. I was told to contact DKNY directly but have had no luck. Only get automated emails. I dint think I my husband will buy from them again, not good customer service.

Ordered a bag. Paid extra £17.99 for delivery. When I recieved the bag I noticed the button magnet was very stiff to close and took a bit of effort to open. Was concerned that the button would rip off. After using it a few times the button ripped off. Extremely disappointed I have been emailing dkny customer service and no one has replied to any of my emails. Don't bother ordering from them unless you want to waste your money and have no one contact you. Think they only have a email address for the sake of it.

If you are located in EUROPE DO NOT buy anything from them!!! They convert into Euro their prices for European customers and it is much more expensive from what is it in Dollar!!! If the crossbody bag is 69$ on their page the same bag in EU will cost 84€ plus shipping cost and probably custom fees and taxes. Unfair selling conditions for the trinkets branded USA made in China

I ordered some items from Germany on 08.07.2023, but didn’t receive anyconfirmation email and of course nothing is delivered. But surprisingly, my money is booked via paypal!!!!

Bought men’s casual DKNY from Costco worn them 5 times and they fell apart sold come right off would never buy again utter rubbish

If there is 0 star i will put but , you have to put one star ! Its the most rubbish company and customer service they are thieves they steal my money i order staf for 189£ and i refund them via dhl and they arrive to dkny they write to me it’s arrived and i start to email them no body reply i asked for money back after like 20 days they reply and said i will refund you 111£ omg I don’t know why they said is refund fee they refund me 111 and at beginning they wasn’t want to refund me my money because the staf arrived to them from the 3rd day i wish i read the reviews before, and im lucky i was wanted to buy more staff but I didn’t I thought dkny is good company but i was so wrong I’ve been buying online ages i never ever seen like this so so so so rubbish please don’t waste your money here its so bad

DON’T WASTE YOUR TIME! I wish I read these reviews before I placed an ordered but unfortunately I didn’t and now the exact same thing has happened to me! I placed an order on 13th July, didn’t receive any tracking info so I emailed 4 different email accounts and I finally got a response today on 25th July saying my order is being cancelled due to “processing error”!!
The items I ordered are still available and in stock on their website so I have no idea what the processing error is?!
They’ve said they will process a refund for me however I’ve also opened a case with PayPal (thank god I paid via them!!)
Please don’t make the same mistake I did by ordering with DKNY!!

Terrible costumer’s service! I am ordered jacket from them and after almost 2 weeks of waiting I received curtains. I contacted costumers service by phone and lady on a phone suggested that I contact costumer service by email to speed up the return process. I am immediately contacted costumer’s service by email, waited a week for response and contacted them again. CRICKETS! In a mean time I sent the curtains back and waiting for refund. Not sure how long I will wait for it.

They split my purchase into two shipments (have no idea why they did this in the first place). There were two items in this purchase.

The first item arrived well.

The second item did not arrive, the tracking is showing like it did arrive but it did not. I asked for additional evidence such as sign off or reception signature, but they keep ignoring my request.

The item's value is $59.00 and it is nowhere to be traced. I am really frustrated right now, this appears like scam.

Received order and was sent incorrect product.
Emailed customer service several times and have received no reply as yet.
Two weeks later and not one reply to my emails.....which I have begun sending daily..... terrible website..... avoid

Ordered a handbag for my wife’s birthday, order went through and they took the payment, 2 days later I get an email that they’ve cancelled my order with no explanation. Still no refund! Emailed customer services 3 times, no response. Terrible service

Not a satisfactory experience. Do not order from Canada if you plan on returning. I ordered 2 pairs of leggings. Too small based on their size guide. I paid $209.00. I returned both only to be advised that I am being reimbursed $117.00. What happened to my remaining $82.00? The customer service rep on the phone could not answer that and no manager was available to help. No where on my original invoice did they indicate the amount of duty and taxes applicable. No where did they stipulate this kind of loss on their return policy. BEWARE. Never again. So disappointed. Order #1001150841 in case anybody from DKNY would like to investigate. Unless I am missing something somewhere, I just don’t understand.

I placed an online orders of almost £500 for 7 women hand bags and 3 men Tops on the 8 January 2023. Out of 7 bags ordered, only 3 bags with 3 Tops were delivered. And 4 bag items were missing. Infact, they're my best and most prefered items worth almost £250). How can items worth that much be missing? I still can't get over it 😫I'm really stressed out and it's affecting my health greatly.

It's over two weeks now, till date, that I have have been chasing this company for the 4 missing bag orders or refunds but to no avail. I have written several emails, contacted their customer service line, but they kept repeating the same story that they're waiting for response from their shipping company. For how long? I don't get it 😕

It's really shocking that DKNY company - a well-known and respected brand can be such irresponsible and unreliable. Infact; DKNY is one of my favourite designer brands alongside Micheal Kors and Ted Baker. I guess this is why this company is using DKNY brand image to defraud innocent people of their hard earned money. They really should be stopped from operating particularly online. It's not fair on us.

And it's such a pity that I have to fall a victim to this company's fraud, just like many other customers I just read their reviews. If only I had taking time to read all these reviews before making such huge mistake of placing any order at all how much more making such huge orders. All the reviews I read about them is so alarming. None of the reviews comes out positive. We all had either same or similar experiences ranging from unrecovered missing items; bad quality products; no refunds; bad/rude customer services 😉 🤔 🙄 Really! We shouldn't be going through this. It's a very stressful experience

Anyways, I have also contacted PayPal whom I paid through, and a transaction dispute case has been opened on my behalf. Even though it's over a week now since the case has been opened, I still haven't received any update on whether or not I'm getting my missing items or a refund. Fingers crossed, I'm still hopeful with PayPal intervention.

I will be back with my review to give you guys update whether or not I get back my 4 missing items or a refund of approximately £213.

In the meantime, please run, run, run! Don't fall victim too. Never order or buy directly from this DKNY company. It's very overwhelming and stressful. They cannot be trusted.

Based on my experience and many others, this company doesn't deserve any star. If there's less than 1 star, that's what they deserve.

was gifted a luggage set. Didn’t even last a year !!! Zipper broke . Contacted customer support and corporate. NO RESPONSE!!! Their items are definitely not worth the price . And customer service DOES NOT EXIST!!! DONT BUY! BEWARE!!!

I brought a DKNY girl size 18 coat from Macys online. My daughter started wearing it a year after it was purchased. It looked fine in the plastic but when I took it out of the plastic strings were hanging everywhere. I opened the coat and the zipper part was ripped, there was a long rip inside where the lining is and the snap for the pocket has fallen off after the 3rd time she wore it. DKNY use to mean quality now it does not. Do not waste your money on this brand.