Direct Fireplaces Anmeldelser 339

Svar fra Direct Fireplaces

For 1 dag siden

Hi,

Thanks again for your order and for your review,

We're so glad to hear that the communication received from our team was good,

If we can offer any other assistance then please let us know,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

For 2 dager siden

Hi Annie,

Thanks for your order and for your review,

It's great to hear that our team was so helpful and that the delivery and after-sales service received was also faultless,

Please let us know if we can offer any other advice or assistance,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

For 4 dager siden

Hi Fina,

Thanks for your review. It's great to hear that you were impressed by our customer service team,

Please let us know if we can offer any other assistance,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

For 5 dager siden

Hi,

Thanks again for your order and for your kind review,

It's great to hear that you were impressed with our showroom sales assistance. Our showroom team is always happy to help in choosing the right fire for a customer's needs.

If we can offer any other advice then please let us know,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

For 5 dager siden

Hi Paul,

Thanks for your review,

We're glad to hear that our customer service was so efficient,

Please let us know if we can assist further,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

For 5 dager siden

Hi Anthony,

Thanks for your review,

It's fantastic to hear that the sales team was so friendly and that you were impressed with our level of service,

Please let us know if we can offer any other assistance,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

For 5 dager siden

Hi,

Thanks for your review.

We're sorry to hear of any initial inconvenience but It's good to hear that this was resolved quickly. We're also glad to hear that the driver and installer were so helpful,

If we can offer any further assistance then please feel free to give us a call,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

11. mai 2026

Hi Rachel,

Thanks for your review. It's good to know that delivery was as quick as expected and with no problems,

Please let us know if we can offer any further assistance,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

11. mai 2026

Hi Rachel,

Thanks for your review,

It's lovely to hear that you're so happy with your purchase. We're also glad that everything went will with the delivery.

If we can offer any further assistance then please let us know,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

11. mai 2026

Hi Dave,

Thanks for your positive feedback regarding our sales assistance and product range,

If we can help further then please let us know,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

9. mai 2026

Hi Doug,

Thanks for your order and for your review,

We're sorry for any confusion regarding the delivery. We can see that an email was sent to you on the day of ordering, including an approximate lead time and some delivery information. Our dispatch team then contacted you to answer some questions when you queried the dispatch and delivery process.

Regardless, we're glad that your experience with us was good overall and please let us know if we can assist further,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

11. mai 2026

Hi John,

Thanks for your review.

We're sorry for any inconvenience but it's good to hear that Dylan and our customer service team were so helpful,

If we can offer any further assistance then please do let us know,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

7. mai 2026

Hi Linda,

Thanks for your review,

We're sorry for any initial inconvenience but we're glad that John and the team were able to sort this out for you,

If we can offer any other assistance then please let us know,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

7. mai 2026

Hi Stephen,

Thanks for your kind review.

It's good to hear that our showroom team was so helpful. We're lucky in that the Cheadle shop is large enough to display a very wide range of products. As you mention, we're also happy to quote for bespoke surrounds, hearth etc. where a made-to-measure item may be required to suit your circumstances.

We really appreciate your recommendation and we hope that you'll let us know if we can assist further,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

6. mai 2026

Hi Alison,

Thanks for your review,

It's great to hear that your experience in ordering with Direct Fireplaces has been so positive. Our aim is to provide a wide range of quality fires and fireplaces and with the best, most professional sales advice that we can offer.

If we can do anything else to assist then please don't hesitate to get back in touch,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

6. mai 2026

Hi Marilyn,

Thanks again for your order. It's great to hear that you were impressed by our product selection and our sales assistance.

Your recommendation is hugely welcome. If we can offer any further advice then please let us know,

Kind regards,

Direct Stoves & Fireplaces

Svar fra Direct Fireplaces

7. mai 2026

Hi Sue,

Thanks for your review,

It's good to hear that our team was so helpful and that you were impressed with our product range and pricing,

If we can assist further then please let us know,

Kind regards,

Direct Stoves & Fireplaces