Top notch experience with Charlie and the boys at Diamond Brothers. I’d been recommended them by a mate who put me in touch with Charlie. Over the last couple of weeks I’d been working with him to fin... Vis mer
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I’ve just bought a fabulous watch from The Diamond Brothers, with a huge variety and a great range of watches to choose from. I’m absolutely delighted with it. The boys Charlie and Ben were lovely... Vis mer
Only place I buy my watches. Iv purchased a few watches from Ben and Charlie now and they’ve always been fair on price and provided a great service! The shop is a great experience too, would rec... Vis mer
Amazing service and extremely trustworthy! Purchased my Rolex before they had their new shop, for once I didn’t feel pressured to buy anything, they were very welcoming and made sure I knew I could co... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Jewellery and Watch Retailer. We specialise in luxury watches, fine jewellery, bespoke jewellery & watches repairs including servicing and polishing.
Kontaktopplysninger
13 South Molton Street, Mayfair, W1K 5QW, London, Storbritannia
- 07394 551829
- Enquiries@diamondbrothers.co.uk
- www.diamondbrothers.co.uk
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Exceptional customer service
I was on the hunt for a discounted Rolex for my collection when I came across Diamond Brothers. The first thing that stood out to me was their 100% positive reviews. That’s where I met Ben. After discussing my options, he informed me that the watch I had seen online was sold, but he could find another one for me. I was excited when Ben managed to secure a replacement within 24 hours, especially given its rarity.
The next day, I went to collect the watch, and Ben was an absolute gentleman. The customer service was fabulous, and we closed the deal smoothly. However, the following day, I noticed a minor cosmetic imperfection, so I returned to see Ben. He was incredibly helpful and immediately offered to replace it without hesitation. I mentioned that I was going on holiday for three weeks the next day, and Ben kindly suggested I can wear the watch during my trip if i want to and come back to him afterward for the replacement.
When I returned, I contacted Ben, and once again he found another piece for me within 24 hours—this one even a year newer than the original! When I met him again, the watch was in pristine condition, exactly what I wanted for my collection. Ben facilitated a straightforward swap, and I can’t thank him and Charlie enough for their kindness and the exceptional buying experience.
I've encountered several high-end watch dealers, but I've never met anyone quite like Ben. If you’re looking for a Rolex, he has incredible connections and can help you find exactly what you need. Diamond Brothers will definitely be my go-to place for watches from now on!
Outstanding service
Outstanding service. Constant communication which was greatly appreciated. I will be using this company again in the not too distant future.
I’ve done many deals with Ben &…
I’ve done many deals with Ben & Charlie, and they always deliver the best watches and top-notch service. Their expertise, professionalism, and attention to detail make every transaction seamless. Highly recommend!
Smooth deal!
I dealt with Charlie from Diamond brothers. Absolute gent and managed to source me the watch I wanted for the price I wanted to. Trust these guys!!
Once you’ve dealt with these guys, you will never go elsewhere!
I brought my first Rolex with these guys and I’ve just sold one with them. Really great service yet again and super fast turn around. Spoke to them yesterday, agreed a great price, sent it special delivery, it arrived with them today and I’ve already been paid. Absolutely over the moon, thank you so much guys! I will never go anywhere else.
Fantastic company
Fantastic company. Wife is over the moon with her day-date.
In the famous words of Arnie “I’ll be back”
Really happy with Ben's expert watch…
Really happy with Ben's expert watch repair at Diamond Brothers! He was not only incredibly professional but also such a pleasure to work with. If you need watch repair done right, Ben's your guy
Thoroughly professional and responsive
Happened across Diamond Brothers whilst browsing for a pre-owned Rolex for my partner - ordered and paid then for a watch I knew she’d prefer with them - messaged to ask about swapping, etc and Ben immediately said “no problem” - watch dispatched, properly polished and prepared, same day - service, communications and product quality all absolutely outstanding! Thank you so much - she loves it!
Sourced and Sold
I went to Diamond brothers with a unique specification. I contacted them via instagram and they did not judge me without seeing me (like some established jewellers would). I gave my timeframe and the watch I was looking for was sourced much in advance of the time frame. Great communication and service provided. Thank you Ben for your service, it was a pleasure.
Ordered a ladies watch from these guys
Ordered a ladies watch from these guys. They went above and beyond to make sure I was happy with the watch. Absolutely love the watch - came as described. Sent a video once the watch was polished and kept me updated. The came with the box and paperwork all in order, delivery was fast too. Extremely friendly and overall great experience. Would definitely recommend and use these guys again. Thank you so much!🙌🏻❤️
Immaculate customer experience
These guys go above and beyond for their customers, purchased a datejust 41mm last year and returned this year to purchase another datejust 26mm
Immaculate condition, box papers the lot. And the pricing was absolutely spot on!
Highly recommend if you are in the market for a Rolex!!
Thanks guys!
10/10
I purchased my watch from diamond brothers and the customer service was 10/10.
Very with my purchase and service! Would definitely recommend them to everyone!
Excellent Service 5*
I have new bought and sold several watches with Ben and Charlie at Diamond Brothers. They offer an excellent service, every transaction has been quick and easy. I highly recommend choosing them for all of your watch and jewellery needs.
Charlie and Ben gave me great advice…
Charlie and Ben gave me great advice when choosing a watch for myself. They clearly had great experience/ knowledge and had a wide selection to choose from which I was very impressed with, they gave me full peace of mind that what they were selling was 100% authentic. Definitely recommend.
5***** would recommend
5*****
Really happy with purchase from Diamond brothers, it's not the first time I had brought with them and the service was exceptional as always very helpful and would definitely recommend best prices on the market
Absolutely fantastic service!…
Absolutely fantastic service from the guys at Diamond Brothers. Was looking to part exchange my current watch for a new one and came across them on instagram. They were super helpful over message and booked me in quickly for an appointment. I shopped around a bit before this so I know they gave me a great deal and even advised me on which watch would be the best investment piece. Will definitely be back again in the future. Thanks a lot guys!
Friendly, knowledgeable, and fair prices
Friendly, knowledgeable, and fair prices.
The guys at diamond brothers created me a custom item of diamond jewellery for my girlfriend. We’re both over the moon with how it has come out and the brothers took us through the process excellently. Highly recommend.
Loveliest brothers!
Loveliest brothers!! Got a day-date for my birthday, they were super helpful and I could not be more happy. They even change the bracelet of my watch for a better one. 100% recommended with a wide range of watches and price.
If your in the market for a nice watch…
If your in the market for a nice watch these are the guys to see , Iv been a bit of a nightmare changing my mind on witch watch I wanted kept going back to the guys and changing ect , nothing was ever to much for them. Watch is mint nice and clean and polished well, and a decent price as well the service I received was spot on. I will recommend this company to all my friends and family
Thanks again guys
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