Roger at DialAFlight has looked after us now for several years. He has organised flights and transport to parts of Africa and Europe - most recently to Denmark. Argentina is being organised currently.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Incredibly knowledgeable and friendly. Booked hotels, transfers and flights as we wanted. Answered our questions. Great value especially compared to big name travel companies. We had a wonderful trip... Vis mer
Travelling through Dubai at this politically difficult time was always going to be a challenge. But Theo from dial a flight, was always available as a real person to guide us through and to reassure u... Vis mer
Guy Foskin is a superstar, he recommended and booked us 2 Hotels ( 1st) in Hawaiii which was fabulous, central to shops / entertainment and yards away from the Beach, the (2nd) Hotel was very convenie... Vis mer
Informasjon om virksomheten
Om DialAFlight
Skrevet av virksomheten
- Calls answered LIVE in FIVE seconds
- Good old fashioned customer service
- Best value for money deals. £376 million of buying power
- Expert personal Travel Managers
- Your travel plans automatically updated on the DAF app
- 24/7 emergency helpline
- Triple protection for client money. ABTA, ATOL, Trust Account
- Insider knowledge. Access to fare classes you will never normally see
- Any Air Miles automatically added
- Your bookings help thousands of underprivileged children learn to read
The company brave enough to ask for reviews AFTER customers have travelled...
Skrevet av virksomheten

- We ask for reviews AFTER a customer has travelled. So you get an insight into their whole experience.
- Were our staff friendly and knowledgeable? Did everything work out OK? If anything went wrong while you were overseas were you happy with the way we handled it? Did you need help from our out-of-hours team?
- Many companies ask for reviews at the time of booking. Before they have travelled. When most people are happy!
Kontaktopplysninger
Queen Elizabeth Street, SE1 2BT, London, Storbritannia
- 0330 159 6120
- www.dialaflight.com
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Had an amazing trip to Vietnam
Had an amazing trip to Vietnam, Cambodia and Thailand…fabulous hotels in great locations and wonderful tours. Jeff did an incredible job sorting all this …always communicating with us and keeping us updated… he also did a fabulous job to get us home so quickly. Thank you so much! Have used DialAFlight many times and would definitely recommend and use again!
It was as always easy and I felt full…
It was as always easy and I felt full confidence in the team. They always answer within seconds. They are always happy to price up as many options as you need and you can tweak details as much as you like and will always make helpful suggestions from your preferences. For instance we are now 72 and when I mentioned we find getting into some cars difficult Andrew Akoo made sure we had a vehicle we could get in and out of easily.
Using Dialaflight saves so much time scrolling the Web and from my own research I am sure we pay less than if I did all the booking separately. We have been booking through them for possibly 15 years or more and on this trip I also booked for 2 other members of our family.
Bruker kanskje KI til å svareVis mer
Over promised under delivered
Failure to provide services as part of a package.

Svar fra DialAFlight
Having used Nick to organise my flights…
Having used Nick to organise my flights each year, with great service, reminders and checks, I wouldn't go anywhere else. I even had a call to check everything was ok, after having the last flight out of Dubai before the closure on the 28th this year.
Just like to thank DialAFlight for…
Just like to thank DialAFlight for organising our weekend away first class service I would like to thank Rosie Webb she was brilliant thank you definitely book again
Exceptional, expert and responsive customer service.
Dennis at DialAFlight provided exceptional service when we urgently needed help after our long haul flights were cancelled due to current world events. With very little notice, he quickly found and arranged alternative flights -at a reasonable price when there was very available - allowing our holiday to go ahead as planned. His professionalism, efficiency, and calm approach turned what could have been a very stressful situation into a smooth and straightforward experience. Dennis went above and beyond to make sure everything was handled perfectly. We are incredibly grateful for his help and would highly recommend both Dennis and the DialAFlight team for their excellent customer service and expertise.
Great travel company!
I’ve always booked my flights with Dial A Flight. In particular, I’ve always dealt with Connie Lau, the travel manager. She is professional, friendly and helpful. It’s always been a pleasure to speak to her as she projects such warm and caring attitude. I’m very happy and comfortable with the service she has provided. I would definitely recommend Dial A Flight, especially Connie Lau, to anyone who is looking for travel services.
Thank you, Connie, for your amazing service.
We have used Dial a Flight numerous…
We have used Dial a Flight numerous times and have always had excellent service would highly recommend them
We were stranded in Melbourne
We were stranded in Melbourne owing to the Middle East situation. Dialaflight got us out of there on the first flight back, back home, in time for a very important doctor appointment. Thank you Oscar.
If the stars went up to 10, I’d give this to them…
Dial a flight - South America road trip
The company recently organised a road trip for myself and 3 friends across 3 South American countries. We basically advised them on some things we would like to do and they did the rest. They arranged all the transportation requirements and advised on safe areas and hotels within our budget. The continually monitored the itinerary and occasionally managed to secure upgrades. Our travel consultant Charlotte Aird was magnificent, she was extremely knowledgeable and professional and nothing was to much trouble for her, even when I messed up.
Always on hand
My main contact at DialAFlight was Sebastian, he was so helpful, with up to date info, any slight changes, he was there when we had questions, everything just fell into place from start to finish, thank you again Sebastian and to DialAFlight for all your help
I chose to return to dial a flight…
I chose to return to dial a flight after dealing with dodgy travel agent recommended by Expedia. Eight years of great advice and bookings with Connie @dialaflight is well worth paying a little extra for peace of mind, especially in these times.
Tell someone what you want and get…
Tell someone what you want and get exactly what you asked for in less than 24 hours
So, my wife is a life long Donny Osmond fan and last saw him in concert in 1975. To say the Christmas present was a shock was an understatement
Adrian was asked to get. 4 night stay in Las Vegas sorted - he came back with an affordable option and the holiday delivered on all fronts
Stan made great recommendations for our…
Stan made great recommendations for our trip to New Zealand, everything went well before and during the holiday
Would highly recommend Stan and the team
Holiday in Asia
We have just returned from another fantastic annual holiday arranged by Dial-A-Flight, and once again the service provided (this year by Andrew Akoo) was excellent.
Our trip included Phuket, where we stayed at the wonderful Banyan Tree, followed by Hong Kong with a stay at the Island Shangri-La. All our flights were with Cathay Pacific, and the itinerary largely ran smoothly from start to finish. (We experienced one unfortunate baggage related issue - both delayed and damaged - but this was entirely down to Cathay Pacific and/or their handling agents. For their part, Dial-A-Flight were quick to offer support as needed.)
Andrew was thorough, attentive, and highly professional throughout the planning and booking process. He took great care to ensure every detail was arranged perfectly and was always available to help, providing excellent follow-up whenever we had a question or needed anything clarified. His knowledge and attention to detail was first class.
This is now the second year in succession that we have entrusted our main annual holiday to Dial-A-Flight, and the experience has - like last year - exceeded expectations. Based on the service we have received we will not hesitate to make it three bookings in a row next year.
Highly recommended.
A friend recommended Lloyd Stevens at…
A friend recommended Lloyd Stevens at Dial a Flight -- I'd never heard of the company but she said what excellent service he had given -- she was right -- he returns calls immediately, gets prices quickly and could not be more helpful. We will definitely use him again and have already told all of the guests that were at our hotel to use him in the future as well as friends at home!
Middle East war
Middle East war , caused holiday cancellation, but dial a flight, soon advised , rebooked , and saved so many problems…. First rate service from Alex.
A big thanks.
I have just returned from Australia and…New Zealand
I have just returned from Australia and New Zealand and have used dialaflight now for many years for my long haul flights and found them very helpful, my latest flight was excellent with Amelia helping us it was plain sailing she even organised the assistance for one of our party, I can’t recommend them enough,and will certainly recommend them to anyone,
The staff I dealt with were brilliant…
The staff I dealt with were brilliant so helpful any problems I would ring and they would sort it out.Definitely use that company again.
Thank you so so much
Marie helped us book our flight to Goa
Marie helped us book our flight to Goa. It wasn’t straightforward but she managed to sort it out for us even tho the airline made multiple changes.
The great thing about dial a flight is that whenever you ring about anything however silly , your personal person knows immediately who you are without having to go booking references etc endlessly ! Very Professional.
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