Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service from Julian. He was helpful, professional and gave me great advice for ordering the right sofa for my new home. I could have ordered online, but would not have received the same se... Vis mer
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Vis mer
Selskapet har svart
Our experience was made very easy with the help of Tes. She explained our options and was a great help with the the final choices. The service was very professional and was made to fell very comfortab... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Longfield Road, TN2 3EW, Tunbridge Wells, Storbritannia
- 0333 999 9811
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service from Rob
Rob (I think that was his name) in Tunbridge Wells, was exceptionally helpful, there when we needed him & absent when we were debating. His advice was very helpful & helped us make the right choice for us.
8. juni 2026
Svar fra DFS Furniture - Tunbridge Wells
Hello Hayley,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Props to Rob at DFS, Tunbridge Wells
Rob was the chap who took care of us. He explained things clearly and took a relaxed approach instead of robotic, which is what we have experienced previously. He wasn't pushy, let us make our own mind up and sorted us out with a decent sized sofa. Props to this chap for his service!
4. juni 2026
Svar fra DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Tunbridge Wells
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Rob and Tess were so helpful
Rob and Tess were so helpful
And they gave me the space I needed to look at what I needed
4. juni 2026
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The service was very good
The service was very good, the young man that served us was very friendly and thorough, he talked us through everything we needed to know. We are very happy with the service
4. juni 2026
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
When we first walked in we were not…
When we first walked in we were not pounced on like you are at other retailers so was quite nice just to browse and get a feel of sofas. Jim came to our rescue took us round a few different sofas explained each and everyone guided us through the colours and price. He was very patient and did not force us into buying a particular sofa just let us take our time to decide. Oh and he also makes an excellent Latte.😁
3. juni 2026
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Helpful unobtrusive service
Helpful unobtrusive service, giving us time to browse and consider our choices, stepping in just at the point when we had some questions.
Made the ordering process simple, relaxed and friendly.
31. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Tunbridge Wells
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Buying our sofa was easy and quick the…
Buying our sofa was easy and quick the guy was informative and went through every step patiently and clearly.
Very helpful every step of the way.
31. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful team members
24. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lovely experience
The salesperson helped us choose the correct grade of leather, as we have dogs.
And the salesperson was very knowledgeable about everything we asked.
31. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very attentive staff who care about…
Very attentive staff who care about even the smallest details. They really helped us create our dream sofa. Highly recommended!
31. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The staff was very friendly and all…
The staff was very friendly and all goes very quickly. Can't wait our new sofa to arrive 🙂
31. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Rob was the consummate professional
Rob was the consummate professional. He was calm, measured and without ego. He listened to what I wanted and responded with respect and attentiveness. Perfect.
31. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Rob.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Tunbridge Wells
Hello David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The store was set out well with many…
The store was set out well with many ranges across a number of budgets,
In our case, the sales person, Alan, made u feel comfortable. Although knowledgeable, he was not “pushy” but helpful.
20. mai 2026
Svar fra DFS Furniture - Tunbridge Wells
Hello Mr Shoots,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
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