Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... Vis mer
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We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... Vis mer
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Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, Storbritannia
- 0333 999 9829
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic customer service
Fantastic customer service
The staff member who dealt with my order was very informative x friendly and efficient x
8. august 2026
Svar fra DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Member of staff was extremely helpful…
Member of staff was extremely helpful and considerate.
8. august 2026
Svar fra DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Ellis who was looking after us was very knowledgeable
Ellis who was looking after us was very helpful, polite and knowledgeable. He made us feel relaxed, like we were just chilling at home! We could've sat and talked all day. He sorted us out with what we needed, he wasn't forceful, or pushy, he gave us options and we chose what was best for us. We will be bck defo. Ellis is a cool guy go check him out. Thank u;)
6. august 2026
Svar fra DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very pleasent visit
The second we walked through the door we were welcomed and then left to look around at our own pace. There is nothing worse than being harassed the second you walk through the door. The salesman was on call if we needed him and believe me we did. We must of asked hundreds of questions and he was only to happy to help. We asked questions what must of sounded stupid but he was very professional and helped us with whatever we wanted . Our over all visit was very pleasant and we were made to feel very welcomed. Not sure what the name was of the saleman was but he deserves a mention. Thank you
5. august 2026
Svar fra DFS Furniture - Stockport
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very very helpful and charming
5. august 2026
Svar fra DFS Furniture - Stockport
Hello Dorothy,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Amazing experience!
It was such an enjoyable, easy experience buying a sofa at DFS. Anthony was extremely helpful with all his knowledge about the sofa and the process of buying the sofa. He fully understood my financial situation and gave us support in the most affordable way for us. I will definitely return to DFS in the future. The staff are lovely and the products and customisation process is amazing!
28. juli 2026
Svar fra DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
ARRIVE LATE AND DAMAGE
**ARRIVED LATE AND WITH DAMAGE - NO CUSTOMER ASSISTANCE **
Arriving late, over 3 weeks late, the store had nothing but excuses and lies. Customer service was unhelpful and rude on the phone, useless on the chat and unresponsive via email, including when a formal complaint was filed.
-Arrived almost a month late (due 8/7 arrived 27/7_
-Arrived DAMAGED (we have pictures and videos)
- Ignored a formal complaint
Honestly we regret it so much, there many other shops, please learn from our experience
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Stockport
Good morning Maria,
Thank you for taking your time to share your review with us, we are ever so disappointed to hear of the lack of customer care received regarding your concerns. We can see that delivery has now been completed and a goodwill gesture has been agreed to apologise for any inconvenience caused, all refunds are processed and received within 10 working days.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great store layout
Great store layout. No pressure sales and helpful well informed staff to assist. Purchase.
1. august 2026
Svar fra DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Sales lady Jackie was excellent very…
Sales lady Jackie was excellent very patient as we were quite iunsyre what we wanted.
2. august 2026
Svar fra DFS Furniture - Stockport
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Very friendly young man, named Anthony
Very friendly young man, explained everything in detail. Came away feeling very happy
1. august 2026
Svar fra DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Ant at the store in Stockport Peel Centre was very helpful. Explained the different cushion options, when throught the care package.
1. august 2026
Svar fra DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ant.
Kind Regards,
Jordan
DFS Customer Support
Jackie was amazing
Jackie was amazing, she was so friendly and helped us pick the right sofas and helped guide us along every step of the way.
1. august 2026
Svar fra DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good service and helpful staff
25. juli 2026
Svar fra DFS Furniture - Stockport
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Helpful
The lady that helped us in buying the sofas was really nice and polite. Helped us look at the 2 sofas which we ended up buying. Really good and well trained
31. juli 2026
Svar fra DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly, helpful service.
Ellis was really helpful. (Without being pushy!) Let me take my time making my mind up and explained all the details clearly (eg: delivery etc). There’s lots of choice and I got exactly what I was looking for.
31. juli 2026
Svar fra DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Your customer service staff was very…
Your customer service staff was very receptive and made us feel very comfortable. He made sure we got what we wanted .
31. juli 2026
Svar fra DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady was so friendly
The lady was so friendly, and nice with us . Helped us a lot with no rush.
She make sure to explain everything to us.
And help us to choose the best sofas.
Thanks a lot to have a wonderful worker.
29. juli 2026
Svar fra DFS Furniture - Stockport
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine E
DFS Central Customer Support
Dette er Trustpilot
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Lær om anmeldelsesprosessen på Trustpilot.
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