Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Went to store in Stirling,Keith was very helpful with information about product, and polite. Went home and decided to go online and order, not great with technology, so I phoned and was helped by Nata... Vis mer
Selskapet har svart
Heather was full of information about the product she was patient and let us wander round the store without pressure. Eventually when we decided to buy she explained clearly how the guarantee works... Vis mer
Selskapet har svart
Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannia
- 0333 999 9839
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good customer service..
The shopping experience was so exciting, so much help from the shop attendant.
5. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ruria was an excellent sales person
Ruria was an excellent sales person , he helped me with my choice of sofa and explained everything very well
12. juni 2026
Svar fra DFS Furniture - Stirling
Hello John,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Heather was absolutely fabulous
Heather was absolutely fabulous. Very friendly, knowledgeable and professional. We had a wonderful conversation about what I wanted and she patiently helped me to get it. Excellent service from start to finish. Financing was simple and stress free. Everything was explained perfectly.
12. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very positive experience
Very positive experience, no hard sell and got exactly what I wanted at a very reasonable price.
11. juni 2026
Svar fra DFS Furniture - Stirling
Hello John,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Ruari made the whole experience…
Ruari made the whole experience seamless!
Didn’t feel pressured and helped us find the perfect couch for us!
11. juni 2026
Svar fra DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Was in the Stirling store today and was…
Was in the Stirling store today and was greeted with Laura, who was an excellent help, she put no pressure on myself and my partner when browsing around the store, as we were unsure on what we wanted. When we found the sofa we liked she gave us all of the information we needed and answered all questions we had regarding the sofa. Would highly recommend this store. Amazing customer service and Very friendly and comfortable atmosphere!
11. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Straightforward purchase
Straightforward purchase, helpful staff. Not much I can say as we went in knowing what we wanted to buy.
10. juni 2026
Svar fra DFS Furniture - Stirling
Hello Fiona,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The saleswoman was really helpful and…
The saleswoman was really helpful and did not push us at all , this made us buy there and then
9. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello Linda,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sale person was friendly
The sale person was friendly, went through all the steps clearly and explained it all in a nice calm voice.
8. juni 2026
Svar fra DFS Furniture - Stirling
Hello Stuart,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very professional 10 to 10 service best…
Very professional 10 to 10 service best regards Mr Johnston
7. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
From the moment we arrived in store the…
From the moment we arrived in store the service we received was outstanding,we were talked through everything from start to finish Rory was so helpful and his knowledge about my purchase was fantastic
7. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Georgia at DFS Stirling was attentive
Georgia at DFS Stirling was attentive, helpful and patient in helping me choose the ideal sofa. She took my preferences into account, didn’t rush me at any point, and explained each step of the process from optional extras through to delivery timescales.
31. mai 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience buying from DFS very…
Great experience buying from DFS very helpful staff
6. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Georgia was very helpful and could…
Georgia was very helpful and could answer any questions we asked! I had a positive experience here today.
6. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thanks for your lovely feedback, we’re glad to hear Georgia met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I had a good experience with the staff…
I had a good experience with the staff that attended to me, unfortunately I forgot names so quickly. He is a patient man and took his time to explained well to me.
29. mai 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The customer service was great
The customer service was great. Heather sold us our sofa and she was very knowledgeable and helpful. Our sofa was delivered 6 days after we ordered it which was amazing.
29. mai 2026
Svar fra DFS Furniture - Stirling
Hello Rachel,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, offered excellent suggestions and support for our choices of furniture
5. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.