Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Went to store in Stirling,Keith was very helpful with information about product, and polite. Went home and decided to go online and order, not great with technology, so I phoned and was helped by Nata... Vis mer
Selskapet har svart
Heather was full of information about the product she was patient and let us wander round the store without pressure. Eventually when we decided to buy she explained clearly how the guarantee works... Vis mer
Selskapet har svart
Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannia
- 0333 999 9839
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly staff and not pushy like most…
Friendly staff and not pushy like most sales people.Very relaxing and great understanding
4. juni 2026
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff was very helpful
Staff was very helpful, took her time to explain and gave us the opportunity to make our choices. The service was ok
4. juni 2026
Svar fra DFS Furniture - Stirling
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Customer service was great
Customer service was great
Georgia who served me was so helpful and knowledgeable and nothing more as too much trouble
4. juni 2026
Svar fra DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Stirling
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Friendly knowledgeable staff.Alesha…
Friendly knowledgeable staff.Alesha looked after us very well as did Georgia on a previous visit
3. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing amount of stock to choose from…
Amazing amount of stock to choose from 👌 extremely helpful and knowledgeable staff at hand to assist with my purchase 😀 would highly recommend
2. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Lorraine A
DFS Central Customer Support
Pleasant experience and helpful staff
No pressure to sell, we were asked to look around and see if anything we like then they would be happy to help and answer any questions. The staff were all pleasant and thanked us for purchasing a sofa and explained cleaning of the sofa and talked us through an insurance plan for any problems that may arise
2. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and Professional
Friendly, Professional And Knowledgeable regarding the product inbought
1. juni 2026
Svar fra DFS Furniture - Stirling
Hello Robert,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Georgia was fantastic
Georgia was fantastic. Explained everything in detail and listened to our needs. Great service.
1. juni 2026
Svar fra DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Phil was every helpful.
31. mai 2026
Svar fra DFS Furniture - Stirling
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
A relaxed experience
Been around numerous furniture stores to no avail. Staff at dfs Stirling were knowledgeable and unobtrusive. The shop floor was well laid out with styles for all, especially for a more modern but still contemporary look. I found the process relaxed and selected a recliner with ease with the help of Georgia. The interest free agreement over 4 years was an added bonus considering we are in the middle of a house remodelling. I love forward to the delivery of my 2 and 3 seaters in 12 weeks and hope that the standard of chairs is the same as the service.
31. mai 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Everything clearly explained .
Everything clearly explained .
Friendly service
Good stress free experience.
30. mai 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Heather in the Stirling store
Heather in the Stirling store is an absolute gem! My husband and I went in with very specific sizes and she worked with us on multiple occasions to show us what sofas in the store would fit and ticked the boxes of what we were looking for. Her patience, friendliness and customer service added to the fantastic experience we had purchasing our new sofas. Thank you 🛋
29. mai 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Heather met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Pleasant and Informative member of staff listened to my request and .made the whole experience simple. Definitely went the extra mile.
25. mai 2026
Svar fra DFS Furniture - Stirling
Hello Denise,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Went for a food shop, bought a suite as well.
Ruaraidh (apologies if I've spelt it wrong) was a credit to your business,he was warm,polite and knew all about the products I was showing an interest in.He also advised of any savings, warranty and delivery charges as soon as I asked the total price, this is in my opinion very good customer service as some other stores are not as transparent in their pricing until the quotes come in and you see they have added hundreds of pounds in some cases.
I was highly impressed by the quality and style of the suite.
Overall very happy and would defo recommend DFS based on this experience.
25. mai 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Just been in and bought a new couch
Just been in and bought a new couch, was in yesterday and after seeing a couple we liked we then went home to measure then came back today, Lynsey was so helpful and we actually came away with another couch after Lynsey don’t everything she could to get the measurements to fit in our space. She was so helpful.
25. mai 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Sales assistant Heather was friendly
Sales assistant Heather was friendly, helpful an very knowledgeable. Heather wasn’t pushy left us yo make our mind up on our own also made suggestions about other products which were welcome
24. mai 2026
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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