Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Went to store in Stirling,Keith was very helpful with information about product, and polite. Went home and decided to go online and order, not great with technology, so I phoned and was helped by Nata... Vis mer
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Heather was full of information about the product she was patient and let us wander round the store without pressure. Eventually when we decided to buy she explained clearly how the guarantee works... Vis mer
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Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannia
- 0333 999 9839
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Great service from Ruari- my husband…
Great service from Ruari- my husband says thanks! He has no clue what I bought but I seem happy!
Great patience, showing me many options and comparisons, whilst I changed my mind at a disturbingly rapid rate!
I set a final test of changing my colour choice as he wrote up my invoice!!! - he passed with flying colours and still kept smiling!
20. juni 2026
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
From start to finish Heather was…
From start to finish Heather was fantastic askedcwhat we were looking for and took us to the products she thought we would like. Was very patient and explained everything well and made sure we knew what we had to do. Explained the delivery procedure as well. Very relaxing experience and she had such a nice manner and was very chatty. Would have no hesitation to recommend your company.
20. juni 2026
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Advisor was friendly and not…
Advisor was friendly and not overbearing. Gave time to look around.
18. juni 2026
Svar fra DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great friendly store
Was welcoming and the sales assistant Heather was excellent down to earth and real and was very helpful. Have purchased before from the store and always have great service.
19. juni 2026
Svar fra DFS Furniture - Stirling
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Healther was such an amazing and…
Healther was such an amazing and supportive staff, she made everything easier for me , thanks and make sure she gets this review
19. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic staff
The range of sofa was excellent and sales staff were extremely helpful and efficient just loved the the whole experience
19. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service
Ruaraidh in store was extremely knowledgeable, helpful and friendly. There was no pressure to purchase and Ruaraidh happily went the extra mile in making my purchase straight forward. Thank you very much. Looking forward to the delivery.
18. juni 2026
Svar fra DFS Furniture - Stirling
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Kind friendly service
Kind friendly service. Good knowledge of products. Happy to help and understand on what our needs were
16. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Georgia was fantastic
Georgia was fantastic very knowledgeable and made the whole process very easy.
15. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and friendly staff
Very helpful and friendly staff, no pushy sales people
Never pressured into making a decision
13. juni 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and efficient service
Great friendly and efficient service. The sales lady Georgia had a fantastic knowledge of the products.
15. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We went into your Stirling branch…
We went into your Stirling branch ,Heather was amazing , she greeted whenever we went in , so easy to speak to
Made us feel we were in good hands
She is a credit to your business
Aileen Ford
15. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Easy and all the correct information…
Easy and all the correct information given. Great service.
14. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great explanation of product and price…
Great explanation of product and price very good would recommend
14. juni 2026
Svar fra DFS Furniture - Stirling
Hello George,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service
We went to the Stirling branch for a look at a sofa we liked, wanted to confirm our first choice. As we discussed the sofa your salesperson Lindsay was very helpful. And offers us a cancelled order for a reduced cost.bey happy with hir service, would make me use dfs again in future.
13. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The service was informative welcoming…
The service was informative welcoming and friendly the member of staff Laura was excellent ,efficient and a definite asset to the company.
13. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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