Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Went to store in Stirling,Keith was very helpful with information about product, and polite. Went home and decided to go online and order, not great with technology, so I phoned and was helped by Nata... Vis mer
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Heather was full of information about the product she was patient and let us wander round the store without pressure. Eventually when we decided to buy she explained clearly how the guarantee works... Vis mer
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Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannia
- 0333 999 9839
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Stirling
Hello Craig,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Stirling
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Left to look round without being…
Left to look round without being hassled, then once we decided what we wanted, process was quick and easy. Delivery was quick toi
21. juni 2026
Svar fra DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello Stephen,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Super experience 5 stars 🌟
Brilliant experience from choosing product to delivery of product always kept informed of when product will arrive etc. a real professional business
11. mai 2026
Svar fra DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful staff with no pressure selling
Helpful staff with no pressure selling. Lynsey in the Stirling store was very friendly, helpful and took time to go over everything
30. juni 2026
Svar fra DFS Furniture - Stirling
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Great Staff, Great prices
The staff were lovely, very knowledgeable and helpful when needed. Well thought out floor plan and brightly lit.Staff managed to give us a nice deal on our Couch with upgrading us to an Electric Recliner at less than advertised price.Warm welcome on arrival.
30. juni 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely sales assistant
Lovely sales assistant, no pressure, she explained everything that I needed to know then got supervisor to check all the details to make sure they were correct
30. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We saw the sofa and liked it but wanted…
We saw the sofa and liked it but wanted to check out another shop. Although they had the same sofa it was in a different ticking and we preferred the DFS sofa. The purchase was smooth, the sales assistant was knowledgeable and not pushy which was appreciated. Did not like the 9 week delivery. Something must be done to reduce this. It forces you to use internet sites who have the stock.
29. juni 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
I knew what I wanted having looked online,had already done a soft check so the process was quick.The woman-whose name I've forgotten,sorry-was brilliant.Warm,friendly,built a good rapport without it feeling forced,she was really helpful and explained everything well.Id seek her out if buying from DFS again .
27. juni 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Patience, support & customer service …
Went in for something totally different to what we purchased. Great patience and support we received. Outstanding customer service
25. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from start to finish
Excellent service from start to finish, this is our 4th Suite from DFS and never had an issue with any part of the process...
24. juni 2026
Svar fra DFS Furniture - Stirling
Hello Gordon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Very knowledgeable, professional and helpful advisors.
15. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service and knowledgable staff. Not the usual pushy sales you would expect. Would definitely recommend
21. juni 2026
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
well informed staff who were both kind…
well informed staff who were both kind pleasant and knowledgeable
21. juni 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great service
21. juni 2026
Svar fra DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Great service from Ruari- my husband…
Great service from Ruari- my husband says thanks! He has no clue what I bought but I seem happy!
Great patience, showing me many options and comparisons, whilst I changed my mind at a disturbingly rapid rate!
I set a final test of changing my colour choice as he wrote up my invoice!!! - he passed with flying colours and still kept smiling!
20. juni 2026
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
From start to finish Heather was…
From start to finish Heather was fantastic askedcwhat we were looking for and took us to the products she thought we would like. Was very patient and explained everything well and made sure we knew what we had to do. Explained the delivery procedure as well. Very relaxing experience and she had such a nice manner and was very chatty. Would have no hesitation to recommend your company.
20. juni 2026
Svar fra DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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