Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... Vis mer
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I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Vis mer
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Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannia
- 0333 999 9839
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful phone order with Nick after…
Helpful phone order with Nick after dealing with Georgia in the Stirling branch.
4. august 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great costumer service!
4. august 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were dealt with promptly,sales man…
We were dealt with promptly,sales man explained everything clearly and efficiently
2. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
We were impessed by the effort put in…
We were impessed by the effort put in to finding the right couch tjat could fit.
27. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Ventura best cinema sofa on…
The Ventura is the best cinema sofa on the market. It is so well constructed and extremely comfortable. Georgia in the Stirling store was very helpful. She took the time to make sure I understood everything and was very clear and consise. She was a delight to deal with.
3. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful staff and very easy to purchase…
Helpful staff and very easy to purchase new sofas
2. august 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Friendly helpful staff who helped us…
Friendly helpful staff who helped us decide on what we could purchase and advised us on what choices were available to us on the various furniture options
1. august 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Happy experience
We were greeted by a smile and a very nice assistant who I think was called Heather very helpful and knowledgeable about the suite we were purchasing
2. august 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Heather met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had such a lovely experience at the…
We had such a lovely experience at the DFS Stirling store. From the moment we walked in, we felt genuinely welcomed and looked after. The young lady who served us was absolutely fantastic she was friendly, approachable, patient, and incredibly knowledgeable. She took the time to answer all of our questions, gave us honest advice, and helped us find exactly the kind of couch we were looking for without ever making us feel pressured.
She really made what could have been a stressful decision feel easy and enjoyable. It’s not often you come across customer service like that, she is a real credit to the DFS Stirling team. We’d happily recommend DFS to anyone and will definitely be back in the future. Thank you for such a positive experience!
Kevin & Nicole
1. august 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Georgia was brilliant helping us find…
Georgia was brilliant helping us find what we wanted and get it all sorted. She was friendly and comfortable to talk to. Thanks!! Looking forward to our new sofa.
George
1. august 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Georgia met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Heather was super friendly and…
Heather was super friendly and knowledgeable. She was able to answer all the questions we had and made the whole experience stress free.
1. august 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Heather met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Felt we were able to get what we…
Felt we were able to get what we needed! Staff were lush, Ruiridh made us welcome and was super knowledgeable. Loved the tech that was able to help us see our sofa in our new house! Absolute game changer
23. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went to store today tried all sofas…
Went to store today tried all sofas made a choice from expert advisor in shop. Came home and bought them.
30. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very good experience didn't feel…
Very good experience didn't feel pressured Salemans was very helpful
29. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Quick easy and process
Quick easy and process. Salesman was great absolutely no pressure to buy.
29. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The sales lady was so good and very…
The sales lady was so good and very helpful her knowledge of the products that was on offer was second to none(she knew sizes off the top of her head)most importantly it was a great experience buying from her and dfs made you feel at ease with no pressure and had alot of options to choose from
This was a great customer experience
Would definitely recommend
27. juli 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly sales assistant called…
Friendly sales assistant called Lyndsey, explained everything thoroughly, made us feel at ease,great job.
26. juli 2026
Svar fra DFS Furniture - Stirling
Hello Lou,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I had a great experience today in…
I had a great experience today in Stirling, never having owned or even sat in a recliner before, I was given all the help and time I needed to make my decision. I couldn’t have been looked after better. All the staff were exceptionally friendly, excellent customer service, I could not fault anything a fabulous experience all round, I would highly recommend.
27. juli 2026
Svar fra DFS Furniture - Stirling
Hello Molly,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Steven was a brilliant help
Steven was a brilliant help, very thorough with his explaining. Happy to help us and a great salesman
27. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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