Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Vis mer
Selskapet har svart
Georgia was so helpful and answered all our questions. Gave us hints and tips on what material to pick based on having a 6 month old puppy and what size etc would suit my home.
Selskapet har svart
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannia
- 0333 999 9839
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Steven was really helpful and friendly guy
Steven was really helpful, he made sure we were happy with the sofa and colour we had picked before finalising our order. Made us feel comfortable and at ease and was very friendly
9. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thanks for your lovely feedback, we’re glad to hear Steven met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
member of staff so helpful enjoyed our…
member of staff so helpful enjoyed our time in the store everything thing explained so clearly thank you
9. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Knowledgeable and Friendly staff
Steven was very helpful in finding a suite that was perfect for me . Staff were friendly and listened to me . All terms and conditions were explained to me and after care for my purchases
8. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service from start to…
Amazing customer service from start to finish. The young lad that was helping us was very helpful and not pushy in any way. He was able to answer any questions we had. He was very professional. I would highly recommend using and wouldn’t think twice about going back.
8. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Heather was so pleasant and…
Heather was so pleasant and knowledgeable went explained everything with my order and went out her way to get me a good deal with no pressure.
Thank you Heather she was amazing!
8. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very informative
Very informative, kind and not pushy sales person! Quick and easy process with value!
8. august 2026
Svar fra DFS Furniture - Stirling
Hello Zoltan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful assistance from our young…
Very helpful assistance from our young staff member.
Clear and precise information.
7. august 2026
Svar fra DFS Furniture - Stirling
Hello Brian & Christine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
First home Sofa
Ruaraidh was great! He really helped up make sure the sofa would actually fit in our livingroom and was even able to show us a picture of what it would look like when fitted!
He was really knowledgeable and lovely.
6. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I was assisted by Alisha who was…
I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a short chat where she explained all options and answered any questions I had I was able to make a selection and place my order. Overall great service.
6. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful when taking me through my…
Very helpful when taking me through my order and helping me understand all my options.
6. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Such an easy and seamless process
Such an easy and seamless process. Customer service was brilliant and went through everything we needed to know an answered any questions we had without any hesitation.
5. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Visited 3 times
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and knowledgeable of the products. Went out her way via email to help us with measurements even on her rest day.. we finally picked the right sofa after 3 visits we would have struggled without Georgia's Assisstance and patience so a massive thank you to Georgia. And DFS You have the right person doing a very good job.
5. august 2026
Svar fra DFS Furniture - Stirling
Hello Mr Marshall,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Georgia.
Kind regards,
Lia
DFS Customer Support
Helpful phone order with Nick after…
Helpful phone order with Nick after dealing with Georgia in the Stirling branch.
4. august 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great costumer service!
4. august 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were dealt with promptly,sales man…
We were dealt with promptly,sales man explained everything clearly and efficiently
2. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
We were impessed by the effort put in…
We were impessed by the effort put in to finding the right couch tjat could fit.
27. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Ventura best cinema sofa on…
The Ventura is the best cinema sofa on the market. It is so well constructed and extremely comfortable. Georgia in the Stirling store was very helpful. She took the time to make sure I understood everything and was very clear and consise. She was a delight to deal with.
3. august 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful staff and very easy to purchase…
Helpful staff and very easy to purchase new sofas
2. august 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.