Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Heather was full of information about the product she was patient and let us wander round the store without pressure. Eventually when we decided to buy she explained clearly how the guarantee works... Vis mer
Selskapet har svart
Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Vis mer
Selskapet har svart
Our sales advisor Georgia Onokpise went above and beyond to help us choose the right sofas. Would definitely recommend this lady, excellent at her job with a great eye for detail.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannia
- 0333 999 9839
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good experience didn't feel…
Very good experience didn't feel pressured Salemans was very helpful
29. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Quick easy and process
Quick easy and process. Salesman was great absolutely no pressure to buy.
29. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The sales lady was so good and very…
The sales lady was so good and very helpful her knowledge of the products that was on offer was second to none(she knew sizes off the top of her head)most importantly it was a great experience buying from her and dfs made you feel at ease with no pressure and had alot of options to choose from
This was a great customer experience
Would definitely recommend
27. juli 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly sales assistant called…
Friendly sales assistant called Lyndsey, explained everything thoroughly, made us feel at ease,great job.
26. juli 2026
Svar fra DFS Furniture - Stirling
Hello Lou,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I had a great experience today in…
I had a great experience today in Stirling, never having owned or even sat in a recliner before, I was given all the help and time I needed to make my decision. I couldn’t have been looked after better. All the staff were exceptionally friendly, excellent customer service, I could not fault anything a fabulous experience all round, I would highly recommend.
27. juli 2026
Svar fra DFS Furniture - Stirling
Hello Molly,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Steven was a brilliant help
Steven was a brilliant help, very thorough with his explaining. Happy to help us and a great salesman
27. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
26. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service and honest product knowledge helped make choosing and buying a new sofa a great experience
Friendly, professional and knowledgeable staff
25. juli 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service was good
The service was good, and the assistant didn't pressure. The last thing you want is to be followed around a shop with a sales assistant trying to convince you to buy something that you might not want to buy.
25. juli 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Staff were so helpful and knowledgeable…
Staff were so helpful and knowledgeable about everything made the experience good .
25. juli 2026
Svar fra DFS Furniture - Stirling
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely experience with Georgia showed…
Lovely experience with Georgia showed her experience and knowledge of sofas and what i needed .would definitely go with her again
23. juli 2026
Svar fra DFS Furniture - Stirling
Hello Michelle,
Thanks for your lovely feedback, we’re glad to hear Georgia met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The girls who helped me order my sofa…
The girls who helped me order my sofa were so helpful and very nice 😊
13. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I had a great experience at DFS thanks…
I had a great experience at DFS thanks to Georgia. She was polite, friendly, and incredibly helpful throughout the process of choosing my sofa. She took the time to answer all of my questions and made everything easy and stress-free. Her excellent customer service really stood out, and I felt well looked after from start to finish. Thank you, Georgia, for making the experience so enjoyable. I would highly recommend asking for her if you're shopping at DFS
19. juli 2026
Svar fra DFS Furniture - Stirling
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Georgia met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Staff were amazing in the Stirling…
Staff were amazing in the Stirling branch. Really helpful and informative. We have now secured our perfect sofa!
Thank you so much.
19. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Did not hassle you as soon as you went…
Did not hassle you as soon as you went in and got me water for my husband as he felt unwell
18. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Georgie - Top Class Service
Service from Georgie was top class. Her product knowledge and patience with my and my wife was brilliant.
18. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Georgia was very professional and an…
Georgia was very professional and an amazing sales woman. Quick and easy process. Always asked if we had any questions highly recommend
18. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Staff listen to everything I told her…
Staff listen to everything I told her and we discussed size, deliver everything
17. juli 2026
Svar fra DFS Furniture - Stirling
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
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