Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Vis mer
Selskapet har svart
Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Vis mer
Selskapet har svart
Very efficient and informative sales person,explained everything we asked, Would recommend to anyone. Oh and had a cappuccino as well.Thank you John.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Storbritannia
- 0333 999 9745
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really good service and really nice…
Really good service and really nice sales people who give you good advice not pushing you into a sale
18. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We were struggling with an insurance…
We were struggling with an insurance claim and Shrewsbury DFS were beyond helpful. The staff went out of their way to help us with information required by our insurer. They then helped us to choose a suitable replacement suite. The staff were never 'pushy' or 'intimidating' but always polite and helpful. Even after 3 return visits, the treatment was always the same. We would definitely return and recommend.
9. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello Mrs Powell,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Graham was great with helping us get…
Graham was great with helping us get sorted, what a lad!!!
19. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Graham was really helpful and sorted my…
Graham was really helpful and sorted my sofa order out so efficiently. Very informative and told me everything I need to know! He was very friendly and approachable.
18. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Helen was friendly and helpful
Helen was friendly and helpful, she talked us through everything so we understood the payment options and care package.The whole experience was made easy and hassle free.
19. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Efficient, friendly, no pressure.
Very pleasant, efficient srevice with no pressure to buy.
All qestions answered and good suggestions made about colour choice.
19. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Tony was very helpful in helping me…
Tony was very helpful in helping me decide on my purchase. He was very knowledgeable and informative but did not pressure me in any way. He left me to have a good look round but kept checking if I was okay or needed any help without ‘stalking’ me like many assistants are guilty of.
18. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good service
Friendly staff and very helpful good customer service every thing was explained to us before we bought the furniture with no pressure to buy.
18. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Chloe from Shrewsbury was very helpful
Chloe from Shrewsbury was very helpful, kind and knowledgeable
18. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Jon was very informative about all the…
Jon was very informative about all the products I asked him about. He gave us plenty of time and space to try out different sofas
17. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
John in the Shrewsbury store
John in the Shrewsbury store was extremely helpful, knowledgeable and thorough when helping us decide on our sofa purchase. He went through all the relevant information clearly so we were 100% happy with our choice and we left feeling confident we’d made the right decision. Highly recommended
14. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
very helpful and professional
very helpful and professional. answered all questions and explained everything well
15. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
The whole experience was great
The whole experience was great. The store has a good selection of furniture to suit all tastes. The sales advisor we saw was most helpful, friendly and professional without being too overbearing. The products we chose were perfect for our needs and the sales advisor helped us come to a decision by answering all our questions and providing all the information and advice we needed.
13. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello Dennis,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful
14. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Informative would answer questions and…
Informative would answer questions and gave time to think about what you were buting
11. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Dette er Trustpilot
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