A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Steve was good to us, he listened to everything we asked for. We choose the sofa, the colour, the material and size all within 40 mins, which is what we wanted. We would definitely return to DFS purel... Vis mer
Went in to get our dream sofa today and had the pleasure of David helping us to achieve this. He gave us peace of mind by thoroughly explaining all the details to us and answering all our questions, h... Vis mer
Selskapet har svart
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
London Road, ME16 0LP, Maidstone, Storbritannia
- 0333 999 9787
4,9
Enestående
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service
Great staff and assistance in store. Steve was very helpful and patient with us.
2. august 2026
Svar fra DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
Very friendly and helpful! Much appreciated your time and help :)
2. august 2026
Svar fra DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Stress free experience!
We were made to feel at ease while making our decision. Everything was explained and we were offered the extras, but no pressure was made for us to take them. Offered a drink and we weren’t rushed! Katrina was great
1. august 2026
Svar fra DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katrina met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing service
We were warmly welcomed when we arrived, offered help but also given plenty of time to freely wander around looking at our own pace, then when we had decided on our items Danny ( Maidstone store) was very informative about our items and explained everything/options well without being made to feel pressured into choosing ‘extras’ he also gave us private time to discuss our wishes. I would highly recommend Danny to friends and family.
1. august 2026
Svar fra DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Danny met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff
Helpful staff, great customer service and a huge range of sofas to see and test
31. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service
Amazing customer service, all of the details provided was informative and very easy to understand
31. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
A really smooth transaction with Rowan.
A really smooth transaction with Rowan.
He listened to what we wanted, put the package together. Explained the pricing policy very clearly.
Impressed that DFS, have a double check policy. with another salesperson, before final invoice produced and deposit taken.
31. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant
The assistant, Steve, was very helpful and knowledgeable of the products which helped us making a faster decision.
29. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The young lady who looked after me was…
The young lady who looked after me was excellent explained everything very well and very supportive
29. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The lady that took care of me was…
The lady that took care of me was fantastic, she helped me through every stage. 10/10 service friendly, I've walked away from your dfs store a very happy person 👌
29. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Made to feel welcome
Made to feel welcome, David from the sales team was really helpful and nothing was too much trouble.
We managed to get everything we wanted and more! With great customer service and prompt delivery which is a must sometimes
Excellent all round
27. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Choosing the right sofa
Had a good look around the showroom and decided on a set the sales lady Clarissa was very helpful and understood all our requirements checking on size etc we came back to check measurements and she rang as promised an hour later we double checked everything and placed the order
5 star service thank you M W
27. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was absolutely amazing and…
James was absolutely amazing and extremely helpful and knowledgeable
27. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales person reveiw
open and honest advise from Dan the sales person, patience and his in depth knowledge helped us choose the correct furniture, with no pressure applied
27. juli 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our sales assistant was Flynn
Our sales assistant was Flynn, he went above and beyond to help us make the right choice for us and our needs. He was very knowledgable, polite and helpful and a credit to the company. All the other staff we interacted with today were also a credit to the company. We would recommend DFS for their customer service which they do with pride. Thank you 🌟🌟🌟🌟🌟
26. juli 2026
Svar fra DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Flynn.
Kind Regards,
Jordan
DFS Customer Support
Sales man was very informative and…
Sales man was very informative and demonstrated the furniture as asked he was patient and curtious through out my purchase
25. juli 2026
Svar fra DFS Furniture - Maidstone
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Dette er Trustpilot
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