Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase... Vis mer
Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for... Vis mer
Selskapet har svart
Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
London Road, ME16 0LP, Maidstone, Storbritannia
- 0333 999 9787
4,9
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The gentlemans name was Ronan [I…
The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase efficiently. We bought our last sofa from DFS and he represents the level of service as the reason we return to this store.
29. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Steve was really knowledgeable about…
Steve was really knowledgeable about all the sofas I looked at and liked.
29. mai 2026
Svar fra DFS Furniture - Maidstone
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
We had a fantastic experience with James
We had a fantastic experience with James at DFS Maidstone while purchasing our new sofa. As we were visiting from Jersey on holiday, James made the whole process incredibly easy and stress-free. He took the time to talk us through all the shipping and delivery arrangements clearly, answered all our questions, and made sure everything was organised smoothly while we were away.
His customer service was friendly, patient, and professional throughout, and we really appreciated the extra care and attention he gave us. Thank you, James, for making what could have been a complicated process so straightforward we’re really looking forward to receiving our new sofa.
27. mai 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Very good service from James in store…
Very good service from James in store today, he was very helpful and informative and answered all our questions, great service and very straightforward.
27. mai 2026
Svar fra DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing service
Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when they said they would be with us. Quickly assembled.
2. november 2025
Svar fra DFS Furniture - Maidstone
Hello Jenny,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Hello Bec,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Happy
Happy! Very helpful man sorted my order. Very friendly and chatty. Didn't push me for a decision, let me chose and decide at my own pace with no pressure.
22. mai 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We was not pounced on by staff we were…
We was not pounced on by staff we were able to look around and approach them if we had any questions
25. mai 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Danny went out of his way to advise. Good quality sofas at reasonable prices
25. mai 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Absolutely fantastic experience at DFS…
Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt too much trouble and he genuinely took the time to help us find the right sofa. The fact he’s a fellow Gooner supporter just made the experience even better ⚽️😂 Top service all round — thanks Dave!
25. mai 2026
Svar fra DFS Furniture - Maidstone
Hello Victoria,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Dave was very informative and helped us…
Dave was very informative and helped us slot with our purchase
23. mai 2026
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Was a pleasure to use DFS no pressure…
Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for it lol.
Not only did the wife get a new sofa but also managed to sneak a new rug into the mix which David managed to sort a little discount on.
21. mai 2026
Svar fra DFS Furniture - Maidstone
Hello Terry,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with David.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Maidstone
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Rowan the sales guy was friendly…
Rowan the sales guy was friendly helpful and proffessional would definatly recommend cant wait to get my sofa
20. mai 2026
Svar fra DFS Furniture - Maidstone
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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