We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Vis mer
Selskapet har svart
We have shopped previously with dfs and wanted to go back to get a new sofa for redecorating On arriving we got Beth, I showed her a pic and she showed us the exact sofa which was the one we went fo... Vis mer
Selskapet har svart
My experience in DFS Dundee was very positive one. Amy helped me with my measurements for my new suite etc as I am moving house and have a smaller lounge now. Was very helpful
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
467 Clepington Road, DD3 8RX, Dundee, Storbritannia
- 0333 999 9823
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Dundee
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great salesman really really helpful…
Great salesman really really helpful took us everything about the sofa
25. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Ellie was really helpful with giving us…
Ellie was really helpful with giving us information on which material is more resistant to scratches etc. She helped us pick the perfect sofa
2. august 2026
Svar fra DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Quick and easy
Quick and easy. Listened to everything we wanted and didn’t push for an upsell like competitors did.
1. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Emily the staff was very professional…
Emily the staff was very professional and patient and too time to discuss all the offers in store. I am very pleased with the service. Highly recommended.
1. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Beth was very helpful and knowledgeable…
Beth was very helpful and knowledgeable and made our sofa purchase very graceful. Thank you!
1. august 2026
Svar fra DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Beth.
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from John
Fantastic customer service from John. He explained everything to us which was great and was very friendly too.
1. august 2026
Svar fra DFS Furniture - Dundee
Good Morning,
We are really happy that John met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
sean took care of us from start to…
sean took care of us from start to finish and ensured we got what we needed
31. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Friendly expert staff member (Emily)…
Friendly expert staff member (Emily) very nice manner and extremely competent
30. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
settee
Ruth, made us very welcome. She answered every question we had with knowledge and professionalism.
Her service was second to none. We look forward to the delivery of our new furniture.
30. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Buying occasional chairs
Customer service was excellent. Katie was very informative and friendly. Good range of products available to see.
30. juli 2026
Svar fra DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Popped into DFS Dundee looking for a…
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting a great deal on a corner recliner and rug
29. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great experience buying a sofa
Great experience and amazing customer service from John. Would recommend 10/10.
28. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a very pleasant experience today…
We had a very pleasant experience today in your dundee store, the very well informed young lady helped us choose the perfect sofa for myself and my husband, he has medical needs which can sometimes prove problematic but she put him at ease, she was attentive and curtious which we appreciated.
28. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Dundee
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Friendly, lovely staff :)
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the customer service was excellent. Would definitely recommend and will definitely be back! 😊
27. juli 2026
Svar fra DFS Furniture - Dundee
Hello Alisa,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.