We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Vis mer
Selskapet har svart
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Vis mer
Selskapet har svart
Very good experience. Wasnt hounded or followed around the shop. She was around where we could see if we wanted help. Once we decided what we were wanted she made the process very easy. She chatted al... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
467 Clepington Road, DD3 8RX, Dundee, Storbritannia
- 0333 999 9823
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very cheery and helpfull assistant
4. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fabulous
Fabulous staff members helpful and listened and shared opinion met my needs thanks
27. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Recommend highly
Friendly and professional service from entering the shop, all questions answered, and smooth and easy transaction
3. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Your assistant was very friendly and…
Your assistant was very friendly and helpful but not pushy all went well.As a company it would be good for you to dispose of old furniture as bed specials do even if there was a small cost.Thankyou S Bailey
3. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Jim the salesman was top class…
Jim the salesman was top class explained everything clearly I’d give him 10/10
3. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
New Falcon Sofas
We purchased 2 sofas (New Falcon in Ocean) from Elly today. She had a lovely no pressure sales approach and gave us all the information we needed.
3. august 2026
Svar fra DFS Furniture - Dundee
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very goid customer approach. .
Very knowlegable,about products ,very helpfull, polite, very approachable easy going .NO pressure to buy . The guy was great to talk to . 100% good
3. august 2026
Svar fra DFS Furniture - Dundee
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very attentive assistant
Very attentive assistant, she hasn’t been there long but you’d not know that by the service she gave and her knowledge, definitely an asset to the company
3. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
Great customer service. Very friendly and helpful.
Fantastic with my requests and questions.
Would definitely recommend to anyone looking for new furniture.
3. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Dundee
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar fra DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great salesman really really helpful…
Great salesman really really helpful took us everything about the sofa
25. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Ellie was really helpful with giving us…
Ellie was really helpful with giving us information on which material is more resistant to scratches etc. She helped us pick the perfect sofa
2. august 2026
Svar fra DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Quick and easy
Quick and easy. Listened to everything we wanted and didn’t push for an upsell like competitors did.
1. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Emily the staff was very professional…
Emily the staff was very professional and patient and too time to discuss all the offers in store. I am very pleased with the service. Highly recommended.
1. august 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Beth was very helpful and knowledgeable…
Beth was very helpful and knowledgeable and made our sofa purchase very graceful. Thank you!
1. august 2026
Svar fra DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Beth.
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from John
Fantastic customer service from John. He explained everything to us which was great and was very friendly too.
1. august 2026
Svar fra DFS Furniture - Dundee
Good Morning,
We are really happy that John met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
sean took care of us from start to…
sean took care of us from start to finish and ensured we got what we needed
31. juli 2026
Svar fra DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
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