Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... Vis mer
We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... Vis mer
Selskapet har svart
We had a great experience with Sarah in Chelmsford today. She was friendly and attentive but gave us time to consider and look at other options. She made us very comfortable, offered us a drink and to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
4 Westway, CM1 3FJ, Chelmsford, Storbritannia
- 0333 999 9522
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Service
We were assisted by Alex today who was extremely helpful . A real credit to the store. Thank you.
8. august 2026
Svar fra DFS Furniture - Chelmsford
Hello Elaine,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great service
Great service, the girl working there we saw 3 times and she was outstanding! I'm sorry I can't remember her name but really want her to be recognised as she was on annual leave when we finally committed our purchase, however Riley finished off her sale marvellously and we have walked away happy and excited for our new furniture
5. august 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Staff most helpful and friendly.
3. august 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
The Staff member that helped us was…
The Staff member that helped us was brilliant, Very helpful and professional.
26. juli 2026
Svar fra DFS Furniture - Chelmsford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Everything ran smoothly and was…
Everything ran smoothly and was explained very well, great service would recommend to anyone
29. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Josh was amazing!!
Purchasing our beautiful leather sofa New Temla (Lazy-Boy) was a great experience. The knowledge was brilliant and had all our questions answered. Putting us at ease and confident in our purchase.
Sharon and Tony Higgins
26. juli 2026
Svar fra DFS Furniture - Chelmsford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent service.
Excellent service.
Friendly staff, helpful, was able to decide on own accord, no pressure to buy.
26. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very knowledgeable about the product
Very knowledgeable about the product, friendly and made me a coffee
22. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Hello Duncan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Matthew was very helpful from start to…
Matthew was very helpful from start to finish. We had a very good idea what we wanted and he found answers to all of our questions to ensure we were purchasing the best product for us.
18. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley was really helpful and…
Riley was really helpful and informative. He let us make our our decision while providing all the information we needed and was happy to answer any questions. He made us feel like he was there but without pushing and was lovely to deal with. We gave him the measurements and he knew what he had to offer without needing the iPad, we had a lovely experience and have everything we need in the package we bought. Would definitely recommend buying from dfs and especially from Riley.
19. juli 2026
Svar fra DFS Furniture - Chelmsford
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent experience and service
Excellent experience and service
Abbey was friendly and very helpful
14. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from Matt in Chelmsford
12. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were very friendly
Staff were very friendly. Helpful and the perfect balance of helping with queries without over crowding you
11. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I have bought from DFS many times…
I have bought from DFS many times before, always find a varied range of furniture competitively priced. Riley was very polite and knowledgeable to deal with
10. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello William,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Our salesman was knowledgeable about…
Our salesman was knowledgeable about the sofa we chose he very helpfully put the rug we bought into our car. Everything was explained and he asked if we understood
3. juli 2026
Svar fra DFS Furniture - Chelmsford
Hello Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.