First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... Vis mer
Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Vis mer
Selskapet har svart
we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Highwood Lane, Patchway, BS34 5TQ, Bristol, Storbritannia
- 0333 999 9775
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great staff and happy to help with any…
Great staff and happy to help with any questions you may have. Happy to spend time with you and find what you are looking for.
17. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good experience at the cribbs…
Very good experience at the cribbs branch with Tom the salesman. Very professional, polite and informative
19. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great in store service
Your employee Tom was very good, he was knowledgeable and not pushy, patient with our very chatty children and made the experience a good one.
19. juli 2026
Svar fra DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tom.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
No pressure and excellent service
No pressure, salesman’s extremely helpful and answered all questions and was very knowledgeable and set up the order with no fuss
19. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful young man explaining all…
Very helpful young man explaining all the details I needed
19. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
We were left alone to wander around which is what we like, but when we wanted to know anything they were very knowledgeable. The other great thing was, we looked on the Sunday and the furniture was delivered in less than a week. Very impressed
12. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service throughout
John in Cribbs was very helpful. Ordered with a 11 week delivery period. Came 6 weeks early. Lots of texts and emails throughout keeping me updated. Delivery drivers very friendly and quick. Everything very professional.
12. juni 2026
Svar fra DFS Furniture - Bristol
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Steliana was very helpful today
Steliana was very helpful today, making sure she took the time to help us order correctly, she was also very friendly and great with kids.
18. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I recently purchased a new settee and…
I recently purchased a new settee and chair from DFS
The Salesperson Linda was extremely helpful throughout the process she was very knowledgeable
and patient and made the whole experience stress free. I was delighted with my purchase and Linda's Customer service.
17. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
My sofas were delivered on time and is…
My sofas were delivered on time and is really good quality for the price. The delivery guys were so helpful and polite throughout.
5. juni 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Customer service (Doola Ali) was…
Customer service (Doola Ali) was excellent, explained everything about the product, finance options in detail.
She was very professional, patient and friendly. Her skill in explaining and convincing is really great! Felt like we are dealing with our friend. Manager Tom was also amazing.
17. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sales assistant was very knowledgeable…
Sales assistant was very knowledgeable and explained everything with care for my mother in law who is 89 went through all the details several times to make sure she was happy with everything before placing the order. The Bristol store was very pleasant and it was a pleasure to shop there. We have bought furniture from there in the past and with this level of service we will be back
15. juli 2026
Svar fra DFS Furniture - Bristol
Hello Betty,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Would recommend
We had David support us today, he was very supportive, knowledgeable and approachable. We can’t wait to have our sofa arrive, thanks David!
13. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, helpful and friendly and could not do enough to help us.
12. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Superb customer service
Tom made myself and my partner very comfortable and informed during our decision on choosing a sofa. Brilliant customer service, would highly recommend DFS
12. juli 2026
Svar fra DFS Furniture - Bristol
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent
Excellent, i felt really looked after. I felt that my purchase was a bargain but still worth the money
12. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Bristol
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Tom at the Bristol Cribbs store was…
Tom at the Bristol Cribbs store was great! Really grateful thank you
11. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Staff is really patient and helped to…
Staff is really patient and helped to choose the right sofa for our house
10. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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