First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... Vis mer
Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Vis mer
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we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Highwood Lane, Patchway, BS34 5TQ, Bristol, Storbritannia
- 0333 999 9775
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience with Lynda
Great experience with Lynda, helpful and informative and helped us order easily!
31. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
We were looking for two smaller sofas…
We were looking for two smaller sofas due to lack of space. Went to dfs patchway and saw one sofa that was an ex display and another one that was more expensive. Daniel the sales rep took the trouble to ring around other stores and managed to get us another ex display in the same range! Not only did he save us money but was knowledgeable, professional and attentive at all times. Fantastic service!!!
30. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Tom was excellent
Tom was excellent. He gave us time and space when we needed it but was also available, responsive and knowledgeable when we had questions.
29. juli 2026
Svar fra DFS Furniture - Bristol
Good Morning,
We are really glad to hear that our amazing store staff helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lorraine E
DFS Central Customer Support
Great service in store
Great service in store. Really helpful finding the same sofa I had ordered before.
8. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful & knowledgeable salesman
26. juli 2026
Svar fra DFS Furniture - Bristol
Hello Chilly,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
I had found 2 different sets of…
I had found 2 different sets of furniture that I wanted and I found the staff very helpful in showing me these. The woman serving me showed me all the different fabrics that they came in. It was a easy and pleasant experience
26. juli 2026
Svar fra DFS Furniture - Bristol
Hello Sarah,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Bristol
Hello Marie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful salespeople
Helpful salespeople, let us try lots of sofas before purchase. Sales process straightforward. Only issue is DFS does not offer a service to remove old furniture which I would have happily paid for hence not 5 star.
22. juli 2026
Svar fra DFS Furniture - Bristol
Hello Mike,
Thank you for your kind review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
CHAIR To HELP with recovery after Hospital Stay
I wanted a riser recliner as not long been discharged from hospital and this would help with my recovery
17. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Coming in store and seeing them for…
Coming in store and seeing them for myself. Talking it through with the staff who know what they're talking about, can't get that online. We were gonna go another sofa but trying it out in store changed our minds as we could try them out ourselves and went for one more us. Staff were very helpful
26. juli 2026
Svar fra DFS Furniture - Bristol
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We arrived and had a look around we saw…
We arrived and had a look around we saw 2sets of sofa's that we really liked. We were approached by a lovely gentleman called David who spoke to us about both of our choices the decision was really easy and David was great.
26. juli 2026
Svar fra DFS Furniture - Bristol
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that David met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful and explained everything…
Very helpful and explained everything very happy 😃
26. juli 2026
Svar fra DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience with DFS Sofas was superb.
My experience with DFS Sofas was excellent from start to finish. Dool was incredibly helpful, informative, and patient throughout the whole process. She took the time to answer all of our questions and gave us the information we needed to make the right decision without ever making us feel rushed.
Her outstanding customer service made the experience enjoyable and stress-free. I would highly recommend both Dool and DFS Sofas to anyone looking for quality furniture and exceptional service. Thank you, Dool, for all your help!
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Mike was brilliant!
Mike was brilliant!
Superbly helpful and really matched our needs.
Everyone needs a Mike to help with ordering yourself a sofa!
Thank you Mike
23. juli 2026
Svar fra DFS Furniture - Bristol
Hello Paul,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Deliverymen were exceptional
Chris and Bartoz were absolutely brilliant. Exceptionally efficient and respectful of my property and my brand new furniture. An absolute credit to the company. Thank you gentlemen.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great Service
Tom the salesman in the Bristol store was extremely friendly, helpful and knowledgeable. He didn't push and gave us time to browse. Once we had made our choices he was helpful in showing us alternatives and making suggestions. So that in the end we were very pleased with our purchases
22. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Neil was very accommodating and…
Neil was very accommodating and helpful.He explained all the details and answered all my queries
22. juli 2026
Svar fra DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Good experience visiting DFS showroom…
Good experience visiting DFS showroom twice, both visits were relaxing & helpful, with no pressure to buy. Retail Sales Advisor gave helpful advice to my questions.
20. juli 2026
Svar fra DFS Furniture - Bristol
Hello Mary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
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Lær om anmeldelsesprosessen på Trustpilot.
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